Zoomcar — Tyre Replacement Refund for booking ID: JPSN7FOAO

During the trip I spoke with agent to get replace the front 2 tyres. Those 2 tyres are keep loosing the air couple of times - I raise complaints to replace the tyres. Zoom agent agreed and approve the tyre replace and they said I will get refund the amount after end of my trip.

Two times car suddenly stoped in the middle of the road - I called customer care at spot and got roadside assistance and car inspected by zoom agent advice with refund of 3000 rupees during my trip.

I submitted all my bills during the signing off of the trip. Attached all bills.

It’s been 15 days since I have not gotten any kind of message or refund credit to my account.
Take this seriously and process my refund.
Was this information helpful?
No (0)
Yes (0)
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5657
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information