[Resolved] Zoomcar — unable to end pedl cycle trip

Kawashteganesh

from Savantvadi, Maharashtra

Address:

Pune, Maharashtra

Today I have started the pedal cycle trip but unfortunately at the end of the trip I could not able to end the cycle trip. I have locked the cycle and tried so many times to end trip but I could not able to do that. so I request you to please do it immediately this is my second time when I am registering complaint about same cycle.
my cycle details as follows
cycle number is 3254610.
I don't know why your message service says that the lock the cycle but I have already locked cycle and so many times I have tried to end cycle trip but it did not happend, so I am completing about your service

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Aug 26, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Jul 11, 2018

Updated by Kawashteganesh I have parked cycle at pedl station around 2pm

Verified Support

Jul 26, 2018

Zoomcar Customer Care's response Hello Ganesh,

Greetings!

We are sorry about the trouble caused. We request you to kindly send an email with your trip details through our contact us page. We shall resolve the issue on priority. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar