[Resolved] Zoomcar — unnecessary charges placed on me | |||
Zoom car pune charges unnecessary amount on me. First of all i received a car late about 30-45 minutes from given time. Cleaning time was considered in actual time. Car wasn't in good condition and well maintained and seats were broken. At the time of delivery they again took 15 minutes more to lock and all procedures, and considered that extra time in actual time. They haven't refunded the fuel amount even after uploading the receipt. Now they are asking me to pay 1200 rs more, inspite of fuel refund. What should i do? Regards, Alok deshmukh Was this information helpful? | |||
Feb 8, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 05, 2020 Zoomcar Customer Care's response Hello Alok, Greetings! We are sorry to know about the discrepancy in the billing. Please share the booking ID for our reference, we will check on the levied charge and we will share an update. Regards, Ramya. S | |||
 2 Comments | |||
Comments
I rent a car and while the car was returned properly the zoom car executive damaged while reversing and now he is applying damage charged
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Deepesh Divekar's reply, Dec 23, 2019
Charging*
Zoomcar Customer Care's response, Jan 7, 2020
Verified Support
Hello Deepesh,
Greetings!
We regret to know about the discrepancy in the billing. Kindly share the booking ID for us to check on the levied charge.
Regards,
Ramya. S
Greetings!
We regret to know about the discrepancy in the billing. Kindly share the booking ID for us to check on the levied charge.
Regards,
Ramya. S
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Greetings!
We regret to know that the license is not verified. Upon checking, we see that the document is approved. Also, you have successfully completed your booking.
Regards,
Ramya. S