Zoomcar — Unreachable

I have booked zoomcar in delhi for 4days ID is JPS69AML1.while travelling to manali car was breakdown at 10pm due to clutch plates failure at middle of ghat road. I called for support they didn't gave any assistance and suggest to me pls do repair and we will refund your money and extra time which was wasted during breakdown. We accept it whole night spend in car and done the repair at morning 14hrs wasted. After completion of repair they will not respond anything. They didn't give extra time and repair cost also not given. After completion of booking I'm unable to contact customer care. Really wellplanned trip was spoiled due to zoomcar and advance booking hotels and everything money wasted. Upto now my refund was not done.I had all video recording during repair and calls which I did to customer care.