Zoomcar — Unresponsive

Website:

www.zoomcar.com/in/coimbatore

I booked a car namely Mahindra Marazzo in Zoom car on 1st June 2023 for the date of 2nd June 2023. And my pickup time was around 8 P.M. At 7:30 P.M I went to the location and looked for the car. But I did not find any car there I tried to call the Host and the Host refused to provide the car saying the car got breakdown and asked us to contact Zoomcar customer support. I tried to contact the Zoom car customer support but no one responded. I waited for a while and cancelled the car. There it showed the refund would be 8000 its been past 16 days and I didn't get any refund. I'm trying to contact Zoom car customer care but it's not connecting. Try to resolve the issue and provide my refund as soon as possible.