[Resolved] Zoomcar — zap subscribed swift at car not yet delivered | |
My name is santosh stg and i zap subscribed swift at car for 36 months and i fulfilled all requisite formalities of the rental company. But, the subscribed car which is not yet delivered even though, made so many complaints in the indian consumer forum. Later, the zoom car sales representatives have given to me information as the subscribed car which is out of stock and will be delivered the zap subscribed car by me within 90 days. The zoom car has given the response to the indian consumer forum as the given complaint by to the forum as resolved status, dt., [protected]. The problem not yet resolved and still, the zap subscribed a car which is not yet delivered to me and not yet given the car number and delivery date. The zoom car sales authorities of zap subscribed are doing un-reasonable delay and besides they are updating the status in indian consumer complaint's forum as resolved. It seems the zoom car company has no sicieririty and punctuality for delivering cars. The company is collecting money from the zap subscribers and after collecting money from the zap subscribers the company is not responding to the zap subscribers. Was this information helpful? | |
Nov 3, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 30, 2019 Zoomcar Customer Care's response Hello Sriram, Greetings! We are sorry to know that you have not received the vehicle. We have a dedicated team for our ZAP program, kindly send an email with your concern to zap.[protected]@zoomcar.com or you can reach out to our support team at [protected](9AM - 9PM). Regards, Appachu Zoomcar Verified Support Oct 01, 2019 Zoomcar Customer Care's response Dear User, We are sorry about the charges levied on the booking. Please share your booking ID for our reference, we shall check on the charges levied and we will update you on the same. Regards, Sowmya | |
1 Comment | |
Comments
46%
Complaints
5658
Pending
12
Resolved
2592
View all 5658 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
My mobile number is [protected]
We are sorry about the charges levied on the booking.
Please share your booking ID for our reference, we shall check on the charges levied and we will update you on the same.
Regards,
Sowmya