[Resolved]  Zoomcar — Zoom Account Blacklisted

Hello,

My zoom car account is throwing an error saying"you have been blacklisted" with no proper intimation as in for what reason. On further reaching out to them through support email I understood the account is blacklisted cuz I had once used my license to drive the car which was booked from another zoom account (My brother's account). Which is very silly, it's so obvious that the one who is driving the car will produce his licence irrespective of car being booked from any of our friends/relatives account.

Myself and my brother both had dropped in a note to zoom to help us in rectifying this issue. But no response. Please help me in resolving this.

Id - sharjeel.[protected]@gmail.com

Regards
Sharjeel
Was this information helpful?
No (0)
Yes (0)
Dec 15, 2021
Complaint marked as Resolved 
After multiple followups for 5-6 days through email, I received a call from zoom team. Post which they helped me resolve the issue.
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5658
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information