[Resolved]  Zoomcar — Zoomcar Booking no JPS69M76AJ. Wrong outstanding amount showing against my account

I submitted this issue to the company twice and I got no solution. It shows an outstanding amount against my last booking (Booking no JPS69M76AJ)which is wrong. the excess kms are only[protected] = 169 total kms- 144 purchased kms = 25 excess kms × 14/km excess fee = Rs 350 due which I have to pay but company is asking for Rs756 excess km fee which is wrong calculation and Rs865 refuelling fees which is wrong too. I refuelled for 1500rs. I took the vehicle and returned it on 2 points of fuel which is the same. I'm uploading images for reference. please waive off the extra charges. I'm up for paying excess km fee of Rs 350. So that I can book again. Thankyou. please mail back on [protected]@gmail.com or call at [protected]. the first photo is of pickup and second photo is the time of first photo, the third photo is at the time of return clicked by zoomcar person in the zoomcar application directly

Sourabh Kapur
+4 photos
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Dec 17, 2021
Complaint marked as Resolved 
I have recieved no email or call from zoomcar. My issue is not resolved. It still shows the same amount pending against my account.
Zoomcar customer support has been notified about the posted complaint.
Dec 17, 2021
Updated by SourabhKapur55
My issue is not resolved. I did not recieve any call or email from zoomcar. The same wrong skiing is outstanding on my account.

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