Zoomcar — ZoomCar -Cancellation refund not credited to my account

Website:www.zoomcar.com

I had booked a car with zoomcar Booking I'd- JPS6N0FF0, and cancelled it on 14 Aug'20, and it is shown that the refund amount is 4724/- when I spoke with them they said at maximum you will get the refund in 30 days. it is more than 70 days still I did not receive any update from ZoomCar. When I am trying to reach they are connecting to executive only when it was a Booking. But no customer support is there for refunds. Could you please help in getting the refund processed?
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