Zoomcar — Zoomcar customer care fraud

Hi,

After raising the below mail, I received a call from Rahul Singh (Ph num-[protected]) stating he is from a Zoom customer care. On asking him about the refund amount, he asked me to install several online payment apps to check for my bank balance. After several arguments, I informed that I would take this legally. He told me that he won't transfer my refund since my account balance is low. And that he would transfer the refund only If i had a minimum balance of ₹5000. He spoke disrespectfully that zoom cars won't handle poor customers and they prefer only premium customers. Tried calling him several times but it says switched off. Kindly do the needful to get my refund back.

Thanks