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[Resolved]  Zoomcar — Zoomcar Fraud Refund Pending for 5 months - Booking ID JPS6N0JC3

I had booked @zoomcar in August 2020 with booking ID JPS6N0JC3 and had to cancel the trip well before the planned date as I had a family emergency. The refund policy mentioned 30 working days and every time I called the customer care, they said its not yet due. They disabled the customer care number after that and since have not refunded my money which is INR 8, 404 (eight thousand four hundred and four only).

Its been a harassment from @zoomcar ever since and they've not yet refunded the money. Every time I try to call them, there is no response as they keep changing their customer Care number. Facebook chats are useless.

Please help in getting this amount back and issue a complaint against @zoomcar if possible. Pathetic service as well.
Zoomcar Fraud Refund Pending for 5 months - Booking ID JPS6N0JC3
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Complaint marked as Resolved Dec 30, 2020

Complaint Status


[Dec 11, 2020] Zoomcar customer support has been notified about the posted complaint.
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    Zoomcar
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    3926
    Pending
    303
    Resolved
    2284
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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