[Resolved] Zoomcar — Zoomcar has not provided me my refundable deposit

ratdivya12

Address:	Bangalore
Website:	www.zoomcar.com/pune

I had booked a car from 5th July 2020 to 8th July 2020. My booking ID was - JPS6N50CI

They promised to give me the refundable deposit of Rs. 999, but it has been almost 2 months and I haven't received my refund.

I called the customer care multiple times but they didn't respond and now their customer care is also not reachable.

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Aug 13, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2020

Zoomcar Customer Care's response Hello Divya,

Greetings!

We are sorry for the delay caused in processing the refund. We are already working on processing the refund, we will check the refund status and notify you once the refund is processed.

Regards,
Appachu
Zoomcar