Zoomcar — ZoomCar No Refund

Address:Cox Town, Bangalore

I have booked a car yesterday on 16th October 2023 by the Booking ID - JPSNILBTZ, for which i was advised to collect Car today morning at 8:00AM. But when we are trying to call Host several times, he just disconnect the call. And on App when we have enquired about it, he just casually says that the Car has gone for service. Therefore all my plans was dropped because of this silly reason. and moreover since the trip time has started i am not able to cancel and get the complete reimbursement. Such a pathetic company, to address the said issue they do not have a calling number neither the mail is getting replied by the other side. I have booked Tata Nexon for 4 days and have paid a lump-sum amount of 10, 740/- for the said booking. Kindly refund our hard earned money ASAP.
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Similar experiem, did zoomcar get back to you?
Danish Aimer's [Complaint's author] reply, Oct 21, 2023
Not yet, hopefully we get the Refund at least as we have not used the Car at all.

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