Zoomcar — Zoomcar - Refund against booking JPS6NTYKE

Aditya Bhokarikar

from Powai, Maharashtra

Address:

Pune

Zoomcar was booked for trip from 16th Nov - 19th Nov 2020. The trip was cancelled on 29th Oct 2020, plenty of time before the trip hence I was to receive the full amount of Rs 9070. It has been close to 2 months now since the trip was cancelled but these guys have not refunded the amount.

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Zoomcar customer support has been notified about the posted complaint.

Dec 11, 2020

Updated by Aditya Bhokarikar I have dropped multiple emails to [protected]@zoomcar.com but they have only replied with 'working on it' or 'please give us 2 weeks to refund the amount' but they still havent refunded even a single ruppee yet. Their helplines dont work and complaints raised via zoomcar app have never been responded to. I also tweeted to them about this but didnt receive any reply.

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Comments

Aditya Bhokarikar

from Powai, Maharashtra

Still no update from zoomcar and no refund has been received as of yet. I have dropped them multiple emails since 9th Dec but have not received a single response.
Please let me know if there is anything else we can do to get them to refund us.