Zoomcar — Zoomcar rental fraud

I booked a zoom car(JPS699WDE) on 18-Mar-2022 from 8am to 5pm to travel within chennai. I was unable to unlock the car after uploading the verification pictures due the error from zoom car application “Error. Please try again later” and was unable to use the car for the whole day. I tried calling their customer care and requested for a full refund but nothing happened even after multiple such interactions. This is a straight up fraud and i need my money back for the service they didn’t provide.
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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