Zoomin India — amount got deducted but order has not been placed

I have order 6x6 photo book.. I have used freecharge as payment mode.. Money got deducted from my account., but the order has not been placed.. Please refund my money.. Please make it as soon as possible. Dont make you customers into facing this kind of issues. So please refund my money back into my freecharge account. Please improve your services also
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I did'nt got my item which i orderd.
Order id - ZMP1-PAZGLLCQ
I have ordered 6x6 photo book of 20 pages and my transaction is successful of 322 but order is not shipped on app till now show in Add Cart why and i have 2 time transaction but till now show in add cart Your all customers no is not correct All phone no out of coverage so I money is refund as soon as possible please improve ur site
My order no. ZMP1-PBMPMU8M.
As my order is scheduled to be deliver to 10 august and it is not yet delivered. Please tell me the reason and date when my product will deliver. Please Reply ASAP.

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