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ZoomIn India Complaints & Reviews

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Updated: Aug 9, 2025
Complaints 280
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ZoomIn India reviews & complaints page 13

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S
swaroop ambarker
from Bengaluru, Karnataka
Aug 21, 2016
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Address: 560038
Website: www.zoomcar.com/bangalore

Hello team,

I just got to know about zap & it's really very interesting concept, really appreciate it.

I want to register my car for zap as i have cash and i also need loan assistance & also i want to know how much approx i'll earn in a month for one car if i leave it with zoomcar for entire month 30 days. Please arrange a call back and get me the related support. Please call me as soon as possible i want to register my new car to zap also can some assist me how much can i exactly earn from car if i leave my car in zoomcar zap. Happy to hear from u.
Contact number : —
Contact number 2 : —
Regard's,

I have written this mail to zoomcar people and i haven't got the response regrading this as they have said if we register our brand new car to zoomcar under zap we can earn some income, since i am writing this mail to zoom car cust care mail support at [protected]@zoomcar.com
For more than 6 days and there been no even a single call r mail from this people and i am worried coz i am planning to purchase the car and register to zoomcar i want this process to happen soon and register my car soon and earn income... After this i wrote mail like as under -

Hello team,

Is some there who can help me regards zap. Is this zap really exists will i earn in this r u people are only bluffing. Can i expect the call back from concern department for further formalities and register my car to zap.. Waiting for u call back r reply and do further reregistration formalities..

Regard's,

I am worried and i want a call back and do further formalities
ZoomIn India customer support has been notified about the posted complaint.
Here is a record of arrogant response of CEO, Greg Moran of Zoomcar. Book Zoom car on your own risk.

https://www.nextbigwhat.com/t/whats-wrong-with-zoomcar/2342
I have got wrong delivery the product was not mine and the pictures also was not mine.

Is zap exist really, will we earn from this??? Car reregistration for zap - Comment #2540753 - Image #0
Is zap exist really, will we earn from this??? Car reregistration for zap - Comment #2540753 - Image #1
Need reversal of the amount 470.61 debited towards zoomin 87924, on 12/10/2016. But zoom in not credited and am not able to get the product.Cofee mug.

need reversal..pls call urgently
You will never receive any call brother, its complete fraud claims.
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    M
    Murarirungta
    from Surat, Gujarat
    Aug 19, 2016
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    I had still not get the product which i ordered on 1st aug.. And no status is given by the company..
    My order no:-zin1-4nd7tfby, via, post: em[protected]in is this..
    This product i had been chose for b'day gift but thiz company nt delivered the product on time...
    So i want my money back..
    And the toll free no. Is also wrong which is on their site..
    ZoomIn India customer support has been notified about the posted complaint.
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      A
      astha22
      from Gurgaon, Haryana
      Aug 8, 2016
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      Address: Mumbai City, Maharashtra
      Website: Zoomin.com

      I had tried making an order for a photobook from zoomin app but the order was not successful and I got a pop message saying zoomin is facing technical issues although amount debited from my account same was the case with second attempt I made.I had submitted a request with zoomin since past 2 days but haven't heard from them.Total Amount debited is 296. Please help me get it resolved since there are no customercare no. Only portal request is there which has already been created.
      ZoomIn India customer support has been notified about the posted complaint.
      There is noo cancelation option...this a fake site ...they keep their phones off.
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        C
        coolgal1812
        Jun 30, 2016
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        Address: Faridabad, Haryana, 121006

        Hi,

        I am trying to order my first 6*6 Softcover photobook of 20 pages but while ordering I am getting the full payment option.

        Why do you claim if are unable to provide the free photobook.

        I also tried to contact the customer care numbers mentioned on website, but none of them was reachable.
        One of them was the number for some other website.


        Pathetic!
        Shweta
        ZoomIn India customer support has been notified about the posted complaint.
        No replies from Zoomin since 6 days on mail or here :(
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          K
          Krishnendu Bibhash Kar
          from Chennai, Tamil Nadu
          Jun 14, 2016
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          Products not delivered and refund not done

          Address: Mumbai City, Maharashtra
          Website: www.zoomin.com

          Myself krishnendu bibhash kar, i ordered a number of photo prints (Matt finish) from www.zoomin.com, they promised to deliver this item to my address - l&t construction, opposite bharat petroleum petrol pump, puratan dakghar, maheshtala, ward no. 17, kolkata-700141. After the confirmation & payment of rs. 587 they shipped the item but then it is showing that it is a non serviceable area although i received a lot of product on this address....
          +2 photos
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          H
          Hemant Kanojia
          from Hyderabad, Telangana
          Jun 12, 2016
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          Address: 500017
          Website: www.zoomin.com

          Order number - zin1-f7krvyiw

          I have placed an order on 23rd of may however not received the product. I am being charged 650 odd rs for the same.. I checked from fedex they said that the product was returned to zoomin the very next day. I did not receive any communication from zoomin as well.. I drafted a complaint on therir website still no response from zoomin. I want my money back.

          My name ~ hemant kanojia, [protected]
          ZoomIn India customer support has been notified about the posted complaint.
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            S
            Sonali Modi
            from Ahmedabad, Gujarat
            Jun 3, 2016
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            Resolved

            Address: 380001
            Website: www.zoomin.com/in

            Hello,
            I have placed an order with order num : ZIN1-PCUVALKN,
            on date[protected].
            And I was told that order will be delivered by[protected].
            But I did not receive any order yet.
            I also tried to track it on FedEx but status is not changed since last 10days
            FedEx Tracking number is[protected].
            Please find the attached images from zoomin and FexEx
            Kindly do the needful ASAP.
            +2 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            ZoomIn India customer support has been notified about the posted complaint.
            Dear Sonali Modi,

            We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

            Regards,
            FedEx Express
            Dear Sonali Modi,

            Your shipment AWB number[protected] has been return to shipper. Request you to contact your respective shipper for further assistance.

            Regards,
            FedEx Express
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              A
              Archana_Dasari
              from Pune, Maharashtra
              May 13, 2016
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              Address: Mumbai City, Maharashtra, 400027
              Website: www.zoomin.com/in

              Hi team,

              I had ordered an album from zoomin india website on 29th aplril 2016.
              I have paid 1260 rs using paytm.
              The transaction was successful, but the order was not placed.
              My order id : 1716730.
              Please look into it asap. Its been pending since long.
              I have tried contacting icici for the same and they have informed me that paytm is responsible to refund the cash when the order is unsuccessful.
              Request to look into it and come up with a solution.

              Thanks,
              Archana dasari.
              (Contact : [protected])
              ZoomIn India customer support has been notified about the posted complaint.
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                C
                Cibi Celena
                from Bengaluru, Karnataka
                May 12, 2016
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                Address: Mumbai City, Maharashtra
                Website: www.zoomin.com

                Zoomin has debited my money twice and they are not refunding the money even after submitting many complaints and contacting them. really pissed off because of the fraudulent company. Please don't purchase anything from them. Ask them to refund my money. Its been more than a month. There is no proper response from them. Once they called me to refund but they are asking for my bank details including the debit card number and cvv number. I'm not supposed to share those with anyone. Please help me on this
                ZoomIn India customer support has been notified about the posted complaint.
                Order Id : ZMP1-CNT9ZJE1
                I ORDERED for a magnet collage... but it's nowhere on a magnet but it's printed on normal sheet of paper.
                Its a worst site and it cheated us.
                Didn't gave what it claimed.

                Refund - Comment #2386103 - Image #0

                Zoomin.com — Photo frame received with broken glass

                Sep. 08, 2015 ZIN1-CCLMZBVT Trichy, INDIA Rs. 561.38 Shipped Shipment received yesterday night with the glass broken. Either provide a new photo frame or return the money. Contact number:[protected]
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                  C
                  Cibi Celena
                  from Bengaluru, Karnataka
                  May 2, 2016
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                  Address: Mumbai City, Maharashtra, 600119
                  Website: www.zoomin.com

                  Hi,

                  I placed an order with Zoomin on April 1st. First time the transaction was failed and later on i did through debit card but the amount was debited twice. I tried reaching zoomin customer care but no luck. Even i have submitted a complaint form with them 1 week before but i haven't heard back till now and they are asking feedback for the service provided. I don't know whats happening and why those people are taking a long time to respond. Please help me to get my money back. Refund amount : Rs.887
                  ZoomIn India customer support has been notified about the posted complaint.
                  Jun 07, 2016
                  Updated by Cibi Celena
                  Please help me to get my money back
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                    R
                    Roshini
                    from Bengaluru, Karnataka
                    Apr 28, 2016
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                    Address: 560064
                    Website: ZOOMIN

                    Hi. Recently i downloaded an app on my android phone. It's zoomin. I placed an order for framed print. I didn't get cod option.. I paid online 518 from my debit card. The order status is showing delivered. But i have not received my order. I didn't get any call for delivering the product.. This has no customer care no.. Are they cheating.. Please help me get my money back. The order no is. Zmp1-n3mz5iei..
                    ZoomIn India customer support has been notified about the posted complaint.
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                      T
                      Tiddus
                      from Mumbai, Maharashtra
                      Apr 28, 2016
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                      Address: Mumbai City, Maharashtra, 400072
                      Website: Www.zoomin.com

                      I had done so many emails to zoomin help desk but didn't get proper & satisfactory answer for my query. I had talked to customer service executive but she also didn't have no knowledge about my query. Had order 3 things from zoomin from which 2 were delivered but shipment details of my 3rd order is not given. I want it delivered to my house by Friday evening I.e on 29th April 2016. I ordered all three things on 24th April 2016. Two items are already delivered but last and most important item is yet to be delivered.. Please help me in getting my order delivered by Friday evening... it's urgent please.
                      ZoomIn India customer support has been notified about the posted complaint.
                      My order id is ZMP1-AOGG7OHO. Tell me about shipment status
                      My order number is ZIN1-MDDIHW5T, I have paid and the money has been debited from my bank account but the order status still remains "payment pending " . I also have put a complaint there but no reply !please help as fast as possible, need the order urgently!!
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                        L
                        lekha shah
                        from Ahmedabad, Gujarat
                        Feb 2, 2016
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                        Address: Mumbai City, Maharashtra, 400027
                        Website: www.zoomin.com

                        Zoomin is a big cheater company. They make fool. They give promotional ads and when you will order the things at the time of checkout they will increase the amount of order and will not give it as per promotional ads. Moreover, even after placing order at increased amount you will not receive your product at all. Since 6 days parcel was in my town and in spite of my several emails and calls to Zoomin and FedEx they did not took any action or delivered the product to me. At last I told them to refund my amount and they got ready to refund the money.

                        Product is in Ahmedabad only in my area but neither Zoomin nor FedEx bothered to call me or contact me to arrange the delivery and FedEx stating wrong tracking status as incorrect address. I live in midst of town and receive many couriers from online shopping webs and these people update wrong details.

                        I request others not to use Zoomin or FedEx. Its better to go for other better services.

                        Please take necessary action against Zoomin and FedEx.
                        +1 photos
                        ZoomIn India customer support has been notified about the posted complaint.
                        Dear lekha shah,

                        We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

                        Regards,
                        FedEx Express
                        Your apology will not compensate my loss. I want my photobook at any cost. Its in your responsibility I don't know how but get my parcel back. It's very much important to me which contains personal information.
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                          S
                          subrat 252
                          from Bengaluru, Karnataka
                          Feb 1, 2016
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                          Address: Bangalore, Karnataka, 560037
                          Website: www.zoomcar.in

                          I have taken zoomcar and my booking details â JPS6VQIYE


                          You have charged late fee and late charge ( two different amount – what is this )


                          I called your team at 9.56 am 1st of Monday and I told I will be late for 40 minutes but your team told you can pay late charge but never told me you can edit from your end your booking another 1 hr so you no need to pay late charge. ( changed two different amount but for same cause )

                          2nd over speeding charge 750 rupees â¦.you sent SMS for suspending account but never told me over speeding charge. Yes that is there in your website but have you updated me this concern or signed up from me when I have taken car from you. Your website policy you can write up anything.
                          Example : - you can find all policy in SBI website but when we are getting loan we are signing on policy paper and which we need to deliver. But Zoomcar having own policy against govt policy.

                          Please help me to file a case on consumer court. Thanks
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                            R
                            Renal D'mello
                            Jan 18, 2016
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                            Address: Mumbai City, Maharashtra, 400072
                            Website: www.zoomin.com/in

                            I have placed an order ZIN1-X1ROMZ8L
                            the payment is successful from PayU money and my hdfc bank however status is payment pending.

                            Request: 534835 raised but no person assigned
                            ZoomIn India customer support has been notified about the posted complaint.
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                              Pooja Garg2009
                              Jan 14, 2016
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                              Address: Mumbai City, Maharashtra

                              I have ordered a photobook two weeks ago. Payment is done through paytm but order is not recieved yet.my order Id is ZMP1-CPW34VHY.
                              ZoomIn India customer support has been notified about the posted complaint.
                              I have placed an order ZIN1-X1ROMZ8L
                              the payment is successful from PayU money and my hdfc bank however status is payment pending.

                              Request: 534835
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                                P
                                pkcn
                                Dec 26, 2015
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                                Address: Pali, Rajasthan, 306601
                                Website: zoomin.com

                                I have a oder of 6*6 photo book. My order ref. ZMP1-UUBSNSBY. I pay money for order. My order is not shipping and not any information of my order. My order date 19 dismember 2015
                                I havent recieved my shipment even though it has been way past the estimated date and no proper customer service for addressing our issues and complaints and no proper refund policy
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                                  Muniraj Tomar
                                  from Mumbai, Maharashtra
                                  Dec 3, 2015
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                                  Address: Pune, Maharashtra, 411045
                                  Website: zoomin.com

                                  I have placed an order through Zoomin app on 21st November 2015 and it has not been shipped yet, My order number is ZMP1-NKLZ9H9I, I have called them but no response so far, i want an immediate effect on this matter else i have no choice going to file a case against this app, very poor service from these people. I will sue this company if I want
                                  Very pathetic service, sue this company If you can, this guyz not even deserve to be a part of online world.
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                                    S
                                    suganshanu
                                    from Bengaluru, Karnataka
                                    Nov 19, 2015
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                                    Address: Bangalore, Karnataka, 560100
                                    Website: zoomin.com

                                    I orders 6x6 Photobook - 20 Pages nov 5th but still i'm not received zoom in status was shipped in my mobile app and also i got mail like your order shipped but still i didn't received pls confirm me wht the exact problem and wen i get my product.
                                    I should be not get my order.
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                                      M
                                      Mona_sumi
                                      Aug 13, 2015
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                                      Address: Kolkata, West Bengal

                                      On 12th August 15, I placed an order of photomug.
                                      After redeeming points my final price was Rs82.68.
                                      I preferred paying through paytm because it showed 20% cash back.
                                      Instead of getting 20% cash back, the money was deducted twice. It means extra rs82.68 was deducted.
                                      Kindly do the needful.
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