[Resolved] Zoomin India — payment deducted but order not placed and showing the transaction cancelled. | |||
I have placed my order on 14/11/2018 by zoomin website and payment has been done of rs 1144.18 through phonepe app, payment has been deducted from my wallet but the order was not placed and showing "the transaction failed". This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money or deliver my products as soon as possible. Transaction id:ptm20181114028108278121201811140815 Merchant website: www.zoomin.com Amount paid: 1144.18 Customer phone number: 7530002xxx Thanking you. Was this information helpful? | |||
Nov 15, 2018 Complaint marked as Resolved Order is placed today 15/11/2018.
Thanks for the needful steps at the earliest. ZoomIn India customer support has been notified about the posted complaint. | |||
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+91 22 4368 1555
+91 22 6518 9989
Jetha Compound, Dr. B.R. Ambedkar Marg, Byculla (E), Mumbai, Maharashtra, India - 400027
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This is the first time I have placed an order in Zoomin and had a bad experience. Order number ZO-92A0774EC9 where the amount is deducted from my bank but the order status is still showing pending in the app.
Could you look into this issue and resolve.
Kind Regards,
Nivya M