[Resolved] Zooomberg — I am not getting my refund,

Koyena Saha

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 700081
Website:	zooomberg.com

My order id is 33347. I have canceled the product more than a month back. Still i did not get any refund. Not even a penny. I have been going after them for days now. They emailed me that they have completed the refund process, when in reality there was no money credited in my bank account. After running after them for some more days, they said they made a mistake in the refund process so they are trying to make it right and asked me to wait a bit more. I waited. Nothing. They have stopped responding to my emails, my calls, everything. This company is a scam. Fraud. I want my refund. I will warn all my friends and family against this fraud company. Disgusting.

Was this information helpful?

No (0)

Yes (0)

Nov 30, 2017

Complaint marked as Resolved

Zooomberg customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

Zooomberg Customer Care's response Hi,

We apologize for the delay from our side due to a technical error from the payment gateway. We have resolved the issue and your refund is already done and we have sent you the refund details on your email. You can even contact the payment gateway directly for any assistance. Kindly contact us if you are facing any issues.

Thank You,
Team Zooomberg