[Resolved]  Zooomberg — No update/response from the company

Order ZBOD#53122

I want my order canceled. The order is not shipped yet been waiting since so long.

They don’t reply or respond to email or WhatsApp messages.

I want full refund or strict action will be taken.
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Feb 4, 2022
Complaint marked as Resolved 
Zooomberg customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2022
Zooomberg Customer Care's response
We have already replied to you on whatsapp as we do for all customers. Also we have informed the shipping time clearly while placing the order, and our cancellation policy does not allow cancellation after 24hrs of placing the order. This is also clearly mentioned in our Policy, which you can refer here:
https://zooomberg.com/policies/refund-policy
Complaint comments 

Comments

We have already replied to you on whatsapp as we do for all customers. Also we have informed the shipping time clearly while placing the order, and our cancellation policy does not allow cancellation after 24hrs of placing the order. This is also clearly mentioned in our Policy, which you can refer here:
https://zooomberg.com/policies/refund-policy

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