[Resolved]  Zooomberg — Order not delivered

I ordered a dress (order ID #51041) on 2nd february 2021 and it clearly mentioned the delivery to be done in 2-5 days.It's been 8 days today and my order has still not been delivered.

this is the message I received when the order was confirmed:
Hi Pragya,

Thank you for your purchase of INR 1999.00 from Zooomberg. Your order is getting ready and we will notify you when it has been shipped.

You can view your order here 👉 (order ID #51041) https://splmn.co/Zooomberg/pvfeat. Apply coupon code: WTAPP50 on your next order https://splmn.co/Zooomberg/pbov97.

Chat with customer support at Zooomberg: wa.me/[protected]. This message is sent from an automated WhatsApp number. Click on CONTINUE button to see the links 👇