[Resolved]  Zooomberg — Product return

The garment which i ordered is not the size wht i ordered and i have mailed them about the return thing but there is no response and also i called them but the server is always busy.
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Dec 15, 2017
Complaint marked as Resolved 
Zooomberg customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2017
Zooomberg Customer Care's response
Hi Isha,

Your refund was already done on 2nd of August. You must have received it back in your account. Please inform us if your query is still not resolved.

Thank You,
Team Zooomberg
Verified Support
Oct 30, 2017
Zooomberg Customer Care's response
Hi Isha,

Your refund was already done on 2nd of August. You must have received it back in your account. Please inform us if your query is still not resolved.

Thank You,
Team Zooomberg
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Hi,

We apologize for the inconvenience caused to you. We tried reaching you the same day and sent you the email on the same day approving the return for your product, but the email sent to your email id was waitlisted. We have also attached an image of the email received and sent to you. We have sent you the return approval email again today.

Thank You,
Team Zooomberg

My order id is ZBOD#29496 with a total amount of RS. 1, 438.20.
I had canceled my order on July 21st but have not received my payment yet.There is no body to answer me since last two days on messenger zoomberg.com.Really disheartening.Would think twice to order anything from this site again.

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