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ZopNow Retail Complaints & Reviews

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Updated: Jan 18, 2022
Complaints 660
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31
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Bad 😕 It seems that ZopNow Retail has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ZopNow Retail reviews & complaints page 11

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V
venkat kuntla
Apr 29, 2021
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Address: Hyderabad

Sir, I placed order on zopnow website for groceries, Amount paid through phone pay, but still I didn't receive any massage, mail, phone or i order items, I have already massage to zapnow, still I'm not received any reply, I searched in websites, the company is 420 company.
ZopNow Retail customer support has been notified about the posted complaint.
Apr 29, 2021
Updated by venkat kuntla I didn't receive any response from zapnow

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    H
    Harshal Sarnobat
    Apr 29, 2021
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    I have ordered vegetables from Zopnow and when I created the account till payment it was showing all the things I bought with quantity and after payment account got disappeared as well as the order disappeared and money got deducted from a bank account.

    I will advise remove this fraudulent website from the internet or block the domain they are using.

    Kindly ask Company to refund the money we have paid.
    ZopNow Retail customer support has been notified about the posted complaint.
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      V
      Vicky Ajay
      Apr 29, 2021
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      Money deducted from my account but no product delivered

      Dear Sir/Madam,

      I m Vicky here from Mumbai, I have placed an order on 24th April'21 on your reputed online portal i.e. Zopnow.

      I have ordered the following items :

      1. Fortune sunflower refined oil - 5l pet jar
      2. Madhur Sugar -5 Kg
      3. 1 tray of eggs
      4. 100Gms almonds
      5. 500 gms of Ghee
      6. 1 Kg chicken.

      the amount of the above items comes...
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      S
      sachu us
      Apr 29, 2021
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      I ordered few items for 605 Rs it shows payment made in my account but they tell they did not receive my money they are not sending order confirmation or the products i want my money back refund my amount.
      ZopNow Retail customer support has been notified about the posted complaint.
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        S
        Sharma Vineet
        Apr 29, 2021
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        Address: Rail Vihar, Greater Noida, Uttar Pradesh 201310

        Groceries of amount 1773 are order and after payment, there is no confirmation of the order, even the customer care number is also fake asking the pin to enter into a conference call.

        [protected]@zopnow.in reply to the email is not coming.

        I am attaching the payment information also.

        If they do not reply in the mail or not send the payment back I will definitely file the complaint on cybercrime and as well on the consumer forum.
        ZopNow Retail customer support has been notified about the posted complaint.
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          M
          Manju Chakraborty
          Apr 29, 2021
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          Address: 5/236 Jatindas Nagar Belgharia kolkata56

          They deducted amount of Rs. 652 from my Paytm account.but no confirmation is received.
          ZopNow Retail customer support has been notified about the posted complaint.
          Apr 29, 2021
          Updated by Manju Chakraborty           If you can't provide my order then refund my money.
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            D
            drgiridhar
            from Chennai, Tamil Nadu
            Apr 29, 2021
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            I have ordered items from site and amount paid using upi however order was not delivered and confirmation also not received.
            I would request block this company for public veiw.
            ZopNow Retail customer support has been notified about the posted complaint.
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              M
              Moulshree Kohli
              Apr 29, 2021
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              Here are the bank details proving I made payment of Rs 601. Kindly refund my money.
              Please find the below details:

              Name : Cashfree

              Mobile No : [protected]

              Account No : XXXXXXXX0876

              IFSC Code : ICIC0000001

              VPA : cfmer.[protected]@icici
              ZopNow Retail customer support has been notified about the posted complaint.
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                M
                Mayuransh3
                Apr 29, 2021
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                I want my money or order to be delivered till now I didn't get my order confirmation my order I'd is49020
                ZopNow Retail customer support has been notified about the posted complaint.
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                  M
                  Moulshree Kohli
                  Apr 29, 2021
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                  Address: Sector 74 noida, N 1901, ajnara grand heritage society.eebo

                  I ordered grocery worth 601 Rs, money got deducted from my account but order not placed and all the grocery item disappeared from the account. I checked with bank and payment gateway freecharge.dated 26th April.

                  Please find the below details:

                  Name : Cashfree

                  Mobile No : [protected]

                  Account No : XXXXXXXX0876

                  IFSC Code : ICIC0000001

                  VPA : cfmer.[protected]@icici
                  ZopNow Retail customer support has been notified about the posted complaint.
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                    R
                    Raziahmed18
                    Apr 29, 2021
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                    I place order for more than 600rs but no order confirmation is received money debited from account
                    ZopNow Retail customer support has been notified about the posted complaint.
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                      G
                      Ganesh_dd
                      Apr 29, 2021
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                      Address: #1502,19th main,HSR layout,sectour 1 banglire
                      Website: Zopnow retail

                      I order some item's on zopnow and debited from my account but they don't confirm my order
                      ZopNow Retail customer support has been notified about the posted complaint.
                      Apr 29, 2021
                      Updated by Ganesh_dd                       Send my order or pay my money back

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                        S
                        Shayam babu
                        Apr 29, 2021
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                        Address: C-323,Chhajjupur,shahdara

                        My payment has done by phone pay no [protected]
                        ZopNow Retail customer support has been notified about the posted complaint.
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                          R
                          rajeevranjan111
                          Apr 29, 2021
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                          I just placed an order. Money got deducted from my account but order kept on showing pending. After sometime it started showing cancelled, however I didn't received a refund.
                          ZopNow Retail customer support has been notified about the posted complaint.
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                            A
                            Aakasheee
                            Apr 29, 2021
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                            I have placed the order on zopnow site on 27 th april for ₹874 money has been paid but i have not received the product yet please provide the solution
                            ZopNow Retail customer support has been notified about the posted complaint.
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                              M
                              Mohammad Tauqir Zafar
                              Apr 29, 2021
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                              I had ordered a few items worth rs. 625. payment was succesful but order got cancelled
                              ZopNow Retail customer support has been notified about the posted complaint.
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                                S
                                shiven grover
                                Apr 29, 2021
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                                Money deducted but order not confirmed email [protected]@gmail.com
                                ZopNow Retail customer support has been notified about the posted complaint.
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                                  C
                                  Chinturoxs
                                  Apr 29, 2021
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                                  Address: 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

                                  I have tried to place the order in zopnow.in website, paid the money through gpay money got debited from my account and credited to zopnow account but i didn't get any order details or order failed status. Refund my money back to me.
                                  ZopNow Retail customer support has been notified about the posted complaint.
                                  View replies
                                  May i know how many days it will take to resolve the issue?
                                  Reply
                                  The below cyber compliant has been raised by zopnow owner on this fraud website as they are using their brand name.
                                  Compliant Number: [protected]
                                  Reply
                                  Have you tried to contact cust care regd the issue?
                                  Reply
                                  Chinturoxs's [Complaint's author] reply, Apr 29, 2021
                                  Yes i tried but the number is not working, even i have dropped mail but no response.
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                                    G
                                    Ganesh_dd
                                    Apr 29, 2021
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                                    Address: Hsr layout Bangalore

                                    Money is debited from my account but there is no confirmation from zopnow so refound my money or deliver my orders
                                    ZopNow Retail customer support has been notified about the posted complaint.
                                    Apr 29, 2021
                                    Updated by Ganesh_dd                                     Amount debited from my account but we didn't receive conformation from them

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                                      A
                                      animesh mehra376
                                      Apr 29, 2021
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                                      Address: Pocket C-1/93-B Mayur Vihar Phase 3rd Delhi 96

                                      This is to inform that I haven't received any confirmation of the order that I have placed of amount rupees 519 attaching the screenshot please review them and process my orde
                                      ZopNow Retail customer support has been notified about the posted complaint.
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