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ZopNow Retail Complaints & Reviews

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Updated: Jan 18, 2022
Complaints 660
Resolved
31
Unresolved
629
Bad 😕 It seems that ZopNow Retail has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ZopNow Retail reviews & complaints page 20

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N
Naveen_Kumar99
Apr 19, 2021
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Address: 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

I order some vegetables and fruits from the Zopnow website. The amount has been debited from the bank account, But I didn't receive any status or any messages regarding the order placed. I was completely blanked and tried to contact customer care but I couldn't reach them. Then I came across the complaint placed by lots of people.

It would be helpful if I receive my refund back. Thank you

UPI transition ID[protected]
Apr 27, 2021
Complaint marked as Resolved 
I need the money back, I have provided my transaction id, The company didn't take any action and didn't respond to me. My mail Id - [email protected]
ZopNow Retail customer support has been notified about the posted complaint.
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    D
    Damanjit Kaur
    Apr 19, 2021
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    I had ordered for groceries from zopnow on 18 April. money was deducted but there was no order confirmation. they are not reverting on their customer care.. have lost 1614 INR on online transaction
    ZopNow Retail customer support has been notified about the posted complaint.
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      A
      Avik Gupta
      Apr 19, 2021
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      I made an UPI payment of Rs.1991 on 19.04.2021.No confirmation has been made or orders delivered.I thought its a genuine website.
      ZopNow Retail customer support has been notified about the posted complaint.
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        S
        Sumit Mathur
        Apr 19, 2021
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        Address: F-54, IIIrd Floor, Balaji enclave, Govindpuram, Ghaziabad (UP)- 201013

        Dear Sir,
        I am Paid 609 Rs in 18.04.2021 but order is not conform so please credit amount.
        +1 photos
        ZopNow Retail customer support has been notified about the posted complaint.
        Apr 19, 2021
        Updated by Sumit Mathur         Dear Sir,
        I am Paid 609 Rs in 18.04.2021 but order is not conform so please credit amount.

        Apr 19, 2021
        Updated by Sumit Mathur         Mob No. [protected]
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          A
          ajay0114
          from Gurugram, Haryana
          Apr 19, 2021
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          Website: zopnow.in

          Hi team,

          I’m placed a order of rupees 602 and complete payment through Phone pay app. But I’m not received any confirmation from your side. Pls check my order status and communicate.
          Attached payment screenshot for your reference.
          Feel free to call me for any query.
          Name-Ajay
          Mobile no-[protected]
          Mail [protected]@gmail.com
          +2 photos
          ZopNow Retail customer support has been notified about the posted complaint.
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          I placed an order of 1453 rupees but there was no acknowledgement from your side ..I cudnt see any order tracking nor any order status ..i want my money refunded.am adding the transaction id as proof

          Payment cut but order not received. - Comment #3824942 - Image #0
          Reply
          I placed an order of 1453 rupees but there was no acknowledgement from your side ..I cudnt see any order tracking nor any order status ..i want my money refunded.am adding the transaction id as proof

          Payment cut but order not received. - Comment #3824943 - Image #0
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            M
            Makam007
            Apr 19, 2021
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            I ordered and made a payment of Rs617 using gpay amount got deducted no order placed
            +1 photos
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              A
              Akhilshrma05
              Apr 19, 2021
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              I ordered some products from their website, and the amount got deducted from my account and order is not placed. Will they refund my money?
              +1 photos
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                R
                Ramesh0639
                Apr 19, 2021
                Resolved
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                Resolved

                Hi Sir / Madam,

                I am Ramesh. I placed an order for few items and paid rs 1533.60 in zopnow.in online grocery store. But I didn't get order confirmation via message and email.

                I realised that I lost my money. Kindly assist to get my money back from zopnow.in

                Regards
                Ramesh K
                +1 photos
                Apr 19, 2021
                Complaint marked as Resolved 
                Hi Sir/Madam, I paid rs 1533.60 in zopnow.in online grocery store. Kindly assist me to get my money back. Thank you, Regards, Ramesh
                ZopNow Retail customer support has been notified about the posted complaint.
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                Hi
                Just want to know whether u received ur payment back from them ???
                Reply
                Ramesh0639's [Complaint's author] reply, Apr 27, 2021
                No I didn't receive my amount. Kindly update once the amount was transfered thank you
                I order things and paid throup upi two times but order status still not received first i paid ts. 1328.10and other order Rd. 604. Please refund my money

                I lost Rs 1533.60 by paid to zopnow.in - Comment #3827937 - Image #0
                I lost Rs 1533.60 by paid to zopnow.in - Comment #3827937 - Image #1
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                  U
                  Utkarshkapoor
                  Apr 19, 2021
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                  Address: Jaipur

                  I have placed an order by paying through UPI method and payment got successful but order not placed
                  +2 photos
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                    S
                    Sanju Samanta
                    Apr 19, 2021
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                    Address: 4457/55, REGHAR PURA KAROL BAGH
                    Website: www.zopnow.com

                    Order not received also not refund my deducted payment pls help
                    fraud zopnow pls take serious action
                    +1 photos
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                      K
                      kamal art & carfts
                      Apr 18, 2021
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                      Address: 1502, 19th Main Road, HSR Layout, Sector 1 Bangalore Bangalore District Karnataka India - 560102

                      I have ordered groceries worth rs. 807 from zopnow. in on 17th april 2021 and payment was done via UPI, amount hat deducted. But I don't see the order on zopnow. in website. There in no response when called on which is mentioned on their website. Please help to get my money back.
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                        S
                        Sarthak Handa
                        Apr 18, 2021
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                        [protected] is my order number with amount 3, 447.00 & my payment was done by google pay but it showed payment pending then cancelled the order on its own.
                        +1 photos
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                          M
                          Manishkgp
                          Apr 18, 2021
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                          Today, I ordered from the website and the money got deducted from my account but the status is order has been marked for manual payment.
                          +2 photos
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                            S
                            Sammyrawat11
                            Apr 18, 2021
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                            Address: 62d, D1, Old kondli Gharoli, Mayur vihar phase 3

                            On 16 april i made a payment of 653rs but till now didn't got any product nor refund. I want my money back.
                            +1 photos
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                              R
                              rajjeeev teotia
                              Apr 17, 2021
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                              I placed order and make payment through Paytm upi but not got any confirmation from zopnow on[protected].
                              ZopNow Retail customer support has been notified about the posted complaint.
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                                C
                                ChanduReddya
                                Apr 17, 2021
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                                I placed an order of 789/- on April 17th 2021. Payment done through my upi account and amount got deducted. But I don’t see the order on zopnow.in website. There is no response when called on[protected] which is mentioned on their website. Please help to get my money back.
                                +1 photos
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                                  S
                                  ShkShabbir Kagalwala
                                  Apr 17, 2021
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                                  Address: Shabbir Kagalwala, Mufaddal heightd, flat 401, Surat 395007

                                  Yesterday i purchased online and paid by gpay Rs 968/- but still not received confirmation email!!! Attached herewith pls find proof of my payment. These is trial order if your delivery is best than rest assure every week we will place orders!!!
                                  +2 photos
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                                    N
                                    Niranda Karam
                                    Apr 16, 2021
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                                    I have made a payment of Rs. 1850.40 to Zopnow Retails through Gpay but I haven't received any confirmation message through email or sms. I didn't get any order id. I want you to please refund my amount or get the products delivered as soon as possible.
                                    +1 photos
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                                      J
                                      Jeffery Manuel
                                      Apr 16, 2021
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                                      Address: Hyderabad

                                      I ordered for vegetables and provisions last week for Rs.604 and this zopnow never sent it neither do they take complaint.
                                      They have cheated me. There should be an online place where these type of cheating is reported and stop.
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                                        A
                                        Aventula
                                        Apr 15, 2021
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                                        Address: Zopnow private n retail company limited bangalore

                                        I paid 673/rs against fruits n vegetables n grocery around 1.18a.m yesterday through google pay. I want refund of my amount. Kindly help.
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