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ZopNow Retail Complaints & Reviews

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Updated: Jan 18, 2022
Complaints 660
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31
Unresolved
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Bad 😕 It seems that ZopNow Retail has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ZopNow Retail reviews & complaints page 25

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N
Narender Singh Rautela
Jan 5, 2021
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Address: Bangalore

I booked an order with zopnow using zopnow website without creating any account. I paid the amount using Phone pe UPI, amount was Rs 618. But I did not receive any order confirmation. The amount has got deducted from my account. My mob number is [protected], Please help me in this. The contact number and email ID provided by company is fake.
Attaching the screenshot of the transaction
ZopNow Retail customer support has been notified about the posted complaint.
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    N
    Neeraj k Jha
    Jan 4, 2021
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    Address: Noida

    I have purchased after seeing an advertisement on google. made a purchase of Rs.1612. Its not showing anywhere. Can you please confirm my order. My mobile number is - [protected]. Payment was made through UPI. Screenshot of the payment is attached.
    ZopNow Retail customer support has been notified about the posted complaint.
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      M
      Manish24081991
      from Delhi, Delhi
      Jan 4, 2021
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      Address: E-2/169 sultanpuri delhi-86

      I m order your site and pat through QR code payment cut my account and stock not delivery
      ZopNow Retail customer support has been notified about the posted complaint.
      Jan 04, 2021
      Updated by Manish24081991       Pls send odrer stick otherwise refund asap

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        S
        sridevi kondalraj
        from Delhi, Delhi
        Jan 2, 2021
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        Address: PRRA-84 Puthiya road, near govt. ITI, Chakaraperambu, Palarivottam,Ernakulam

        I am new user without login I ordered for the items and paid money through Phonepe amount is deducted and due to some network issues i didnt get the order confirmation number.
        can you please help me and look whether my order is completed or not?

        order name: Sridevi raj
        order num: [protected]
        Order add: PRRA-84 Puthiya road, near govt. ITI, Chakaraperambu, Palarivottam, Ernakulam
        Amt. Paid: RS. 522 including delivery charge
        ZopNow Retail customer support has been notified about the posted complaint.
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          G
          ghori mohammed husain
          from Powai, Maharashtra
          Dec 31, 2020
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          Address: Ashraf manzil outside merti gate jodhpur

          Dear sir
          I ordered some groceries by the name of MOHAMMED HUSAIN GHORI Ashraf manzil outside merti gate jodhpur rajasthan 342006 my mobile number 91 [protected] on 28th December delivery was shaduled on 30th December
          But I still don't receive the order
          I paid for the order by my upi account
          Please reply me for the delay
          Thanks
          ZopNow Retail customer support has been notified about the posted complaint.
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            K
            Khanjini
            Dec 30, 2020
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            Address: Banglore
            Website: Zopnow.in

            We made the payment on dt 12/28/2020 however no order received. Pls cancel the order and return my money
            ZopNow Retail customer support has been notified about the posted complaint.
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              R
              rsn4
              from Gurgaon, Haryana
              Dec 27, 2020
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              Address: Bangalore

              I had visited this website sometime IN October 2020 during locked down period. The website was offering heavy discount on vegetable's and groceries.

              I ordered for items worth Rs.800. The company does not accept credit card, net banking but accepts money only on UPI. I was expecting the order ID but the website flashed an information that this is being manually checked. Even after 12 hours so, there was no information on the delivery of items ordered on the website.

              The website gives the address at Bangalore but the phone number belongs to Mumbai 022. This shows the company is bogus and cheating public through online.

              I had earlier written to webmaster in the Ministry of Consumer Affairs to block this website. from internet
              ZopNow Retail customer support has been notified about the posted complaint.
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                A
                AK Hota
                from Powai, Maharashtra
                Dec 3, 2020
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                Reference my order no.[protected] dated Sep 29, 2020, which was cancelled on Sep 30, 2020. The refund of Rs 1530 is not yet credited to the source account.
                ZopNow Retail customer support has been notified about the posted complaint.
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                  S
                  SijoT
                  Dec 1, 2020
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                  Address: House no 830, Gali No 9,Kapashera New Delhi-110037

                  Hi Team,

                  I have ordered some items from the website and payment is also done on the same moment but still I haven't received my product and did not receive my money back.

                  I have spend 626 rupees on 4th November 2020 and it almost one month gone, but not received any product or my money back

                  Attaching the screenshot for the payment visibility.

                  Kindly do needful ASAP.
                  ZopNow Retail customer support has been notified about the posted complaint.
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                    S
                    shaikhahmed1584
                    Nov 14, 2020
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                    Address: Thane west kasarvadavali

                    Payment made but not received any confirmation msg and not received any product
                    ZopNow Retail customer support has been notified about the posted complaint.
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                    What did u do then..??same happened with me. .what should I do?
                    Reply
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                      A
                      adrian roy
                      Nov 7, 2020
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                      Address: Zopnow Bangalore

                      It's such a fake and scam company, they took my money and now not responding to emails phone nothing and I'm stuck without any refund
                      ZopNow Retail customer support has been notified about the posted complaint.
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                        H
                        Harshit355
                        Nov 6, 2020
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                        I have paid 2 time on zopnow for purchasing the groceries but i haven't received any and money is also not refunded
                        I have paid via phone pay
                        1st transaction id is : T2011041001054866178786
                        2nd transaction id is :
                        T2011040946472203085309
                        ZopNow Retail customer support has been notified about the posted complaint.
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                          S
                          shikmarch
                          from Powai, Maharashtra
                          Nov 6, 2020
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                          I paid money for order zopnow but order didn't reach to me and my money deducted to razorpay.
                          ZopNow Retail customer support has been notified about the posted complaint.
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                            V
                            Varinderarora Varinder
                            Nov 5, 2020
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                            Address: No address with me

                            Sir as I placed order Zopnow.in for groceries order cancelled no refund aspaid Rs 487/- Razorpay Software pvt [protected]@indus scan Q.R BHARATEpPe VPA UPI[protected] dt 31.10.20 no response by dealer no refund no confirmation no mail not attending phone call try my best but no response may please check and refund amount Thanks varinder Arora
                            ZopNow Retail customer support has been notified about the posted complaint.
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                              C
                              Chockalingam Sethukkarasu
                              Nov 5, 2020
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                              On 31 oct 202, I ordered few items through the zopnow.in for Rs 626, but we did not receive the product as well the money was refunded back.
                              ZopNow Retail customer support has been notified about the posted complaint.
                              Nov 05, 2020
                              Updated by Chockalingam Sethukkarasu                               "but we did not receive the product as well the money was refunded back." i wanted to mean " but we did NOT receive the product as well the money was NOT refunded back. "
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                                P
                                Pampa Hait
                                Nov 5, 2020
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                                Address: Bengalore

                                I have seen an advertisement on youtube and click on it so it redirect to the https://zopnow.in/ where it shows vegetables and daily use products so I have ordered some products for the payment method they accept UPI payment so I have pay using...
                                ZopNow Retail customer support has been notified about the posted complaint.
                                Nov 05, 2020
                                Updated by Pampa Hait                                 I have seen an advertisement on youtube and click on it so it redirect to the https://zopnow.in/ where it shows vegetables and daily use products so I have ordered some products for the payment method they accept UPI payment so I have pay using...

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                                  M
                                  Mohammed Sanaulla khan
                                  Nov 4, 2020
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                                  To whomsoever it may concern
                                  I had placed an order yesterday and also completed the payment of Rs. 3698.10 via phonepay and the amount is also been debited from my account but i did not get the order confirmation still and I'm not able to track the order, neither I'm able to contact your office nor customer care.
                                  Please find the attachment below of the payment information .
                                  And do the needful at the earliest .
                                  ZopNow Retail customer support has been notified about the posted complaint.
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                                    S
                                    shaikhahmed1584
                                    Nov 4, 2020
                                    Resolved
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                                    Resolved

                                    I have made the payment by Google pay but not received any confirmation msg and any product
                                    Nov 4, 2020
                                    Complaint marked as Resolved 
                                    I want to resolution of my concern
                                    ZopNow Retail customer support has been notified about the posted complaint.
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                                      S
                                      Srikanth kotakonda
                                      Nov 4, 2020
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                                      Money deducted from my account but order not placed please refund my money
                                      ZopNow Retail customer support has been notified about the posted complaint.
                                      Nov 04, 2020
                                      Updated by Srikanth kotakonda                                       Please refund my money
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                                        C
                                        CA. Bhupendra Singh
                                        from Powai, Maharashtra
                                        Nov 4, 2020
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                                        I have made payment of Rs 643 through upi.
                                        Payment has been deducted but have not received any order confirmation.
                                        Pls resolve the issue or refund the money or else I have to talk to my legal attorney for some legal action.
                                        ZopNow Retail customer support has been notified about the posted complaint.
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                                        Please process my order or refund money ...
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                                        Did u get your money
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