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ZopNow Retail Complaints & Reviews

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Updated: Jan 18, 2022
Complaints 660
Resolved
31
Unresolved
629
Bad 😕 It seems that ZopNow Retail has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ZopNow Retail reviews & complaints page 4

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N
Naim_Ansari
May 5, 2021
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Address: Bangalore

Today I have placed order on zopnow.in amount got deducted but order not placed.. tried to contact them through email and by call but no response received.. I think they are fraud.. cheating money from the people.. someone please take strong action against them!! As soon as possible!!
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    S
    sumanchanda@1002
    May 5, 2021
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    Address: Bangalore

    I had done online shopping of Groceries, eggs etc on their advertisement on Youtube. I had made the payment through paytm to CASHFREE. Details are in the file attached.
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      M
      Movita Lewis
      May 5, 2021
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      Address: 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

      I placed an order recently but it wasn't placed and my amount also got deducted. Please help me get the refund.
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        D
        Dr.Dipankar Ghosh
        from Hyderabad, Telangana
        May 5, 2021
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        Address: Our Headquarter Zopnow Retail Pvt. Ltd. 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.
        Website: Zopnow.in

        Ref- UPI Transaction-[protected] at 14.22.23 from Bank of Baroda A/C

        I have purchased some items online from your " Zopnow.in" portal, (Headquarter Zopnow Retail Pvt. Ltd. 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.)

        But after my payment, no acknowledgement, no trace of my purchased items, not even any sort of documentation is being acknowledged. Nothing can be seen as my proof of payment except my UPI and BOB debit information with me, which has been mentioned in the Reference here.

        If you do not reply adequately it will be ultimately registered as online fraud, and authorities like RBI will be informed accordingly.

        Please take action and show me the payment proof and 21 items I have purchased.
        ZopNow Retail customer support has been notified about the posted complaint.
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        I want to see the problem selved.
        Reply
        Zopnow company was shutdown in 2019.This seems to be a fraud website trying to replicate them.So your only way is to contact razopay for your transaction immediately as I checked the website and razorpay is their payment gateway. Contact razorpay immediately and report fraud quickly to have best chance to get money back.https://razorpay.com/support/#request
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          S
          Sridhard
          from Hyderabad, Telangana
          May 5, 2021
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          Yesterday I have paid Rs.600 for my grocery order but the payment status was pending. So, I got a doubt & called them but the number they provided is a fake number. I sent a mail to them but they didn't responded back. please help me in getting my money back.
          May 5, 2021
          Complaint marked as Resolved 
          Yesterday I have paid Rs.600 for my grocery order but the payment status was pending. So, I got a doubt & called them but the number they provided is a fake number. I sent a mail to them but they didn't responded back. please help me in getting my money back. They are cheating so many innocent people.
          ZopNow Retail customer support has been notified about the posted complaint.
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          my problem is not resolved. I want the problem to be solved.
          I need my amount to be refunded back.
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            A
            Abhilash NV
            May 5, 2021
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            Address: Bengaluru
            Website: zopnow.in

            I placed order for groceries and veggies on 05.05.2021 for Rs. 623.. Now after payment my order ID is not generated n nor I have received confirmation message.. I think it's a fraud company.. Even the spelling while redirecting payment is showing as sacn instead of scan.. What I have to do for getting my payment.. Please help.. It's a fraud company for sure..
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              V
              Vijayk Sharma
              May 5, 2021
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              Address: 634, Surya Nagar, phase 2, sector 91, Faridabad

              Hi Team

              We have booked order on dated 28/04/2021 but order confirmation massage or mail not received yet.

              Transaction

              Rs 714.00 debited from a/c **2694 on 28-04-21 to VPA cfmer.[protected]@icici(UPI Ref No[protected]. Not you? Call on [protected] to report

              Please look and delivery to this address
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                C
                cHIDanaND Mv
                May 5, 2021
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                After payment i am not able to login to my account and my order has been disappeared and i did not got any order confirmation till now, please refund my money
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                  S
                  Snehal Pol
                  May 5, 2021
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                  I purchased some items from zopnow worth 597. Payment was done through google pay. But there was no order confirmation, no message or email. I also didn't received the order. My google pay transaction reference number is :[protected]. I ordered through zopnow.in. Please Help
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                    J
                    Jolly Bagga
                    May 5, 2021
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                    Amount deducted order not received 1453.50

                    Address: Dwarka sector 23 b Dda lig flat b block b-10 flat no-26, Golf link road pocket 8

                    I have raised the ticket prior related to complain on order id not generated

                    Have placed the order a week ago however order id not generated and amount deducted 1453.50 I have sent 4 emails regarding the same from email id [protected]@gmail.com but no reply received from ZOP NOW

                    Moreover seems there is system problem WITH ZOP NOW, I have raised TICKET THRICE however no information received seems it routed confirmation...
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                    J
                    Jolly Bagga
                    May 5, 2021
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                    Address: Dwarka sector 23 B

                    Amount deducted 1453.50 however order not received
                    ZopNow Retail customer support has been notified about the posted complaint.
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                      S
                      Sheikh Shamim
                      May 5, 2021
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                      Address: Ashraf Nagar, Masjid Road

                      I made a payment of 685 but did not receive any order update.
                      ZopNow Retail customer support has been notified about the posted complaint.
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                        S
                        Srinivas udupa
                        May 5, 2021
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                        I had ordered the items and dedicated money my account but no response from zopnow about delivery or refund.
                        Order not generate but amount deducted 702 rs
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                          S
                          siddharth2110
                          May 5, 2021
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                          Website: zopnow.in/checkout-complete

                          I ordered groceries and make payment for same

                          Money has been deducted but no order ID or confirmation has been received
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                            J
                            jeetu mathur
                            from Pune, Maharashtra
                            May 5, 2021
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                            Address: https://zopnow.in
                            Website: zopnow.in

                            I want to file the complaint https://zopnow.in
                            against this food services provider they are cheating with peoples . for supply of foods

                            cheating somebody in order to get money . illegally
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                              J
                              jeetu mathur
                              from Pune, Maharashtra
                              May 5, 2021
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                              Hi yesterday i have place a Order. payment done but not getting Order No. I am from Delhi,

                              One this all resume i will file the complaint in Cyber Crime. cheating somebody in order to get money.

                              Note:- Stop this website and stope the fraud
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                                N
                                nmurali.39
                                May 5, 2021
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                                Address: https://zopnow.in/

                                Hi

                                I have placed an order worth INR 605/- on zopnow.in and made payment through phonepe. It has been almost 15 hours, there is no confirmation from them nor payment is refunded. Please look into the issue and help me out.

                                Thanks
                                Murali Krishna
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                                  P
                                  piklu1302
                                  May 5, 2021
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                                  I ordered for vegetables and groceries and payment was successful but no confirmation yet. In this very hard situation of the country, why there is no action taken by the authorities concerned. Pls do the needful by the earliest and oblige.
                                  My name is Abhimanyu Ghosh, residing in delhi.
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                                    M
                                    Mayuri K
                                    May 5, 2021
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                                    I have placed the order and made the payment but no order confirmation or delivery.
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                                      G
                                      Gautam daneshwar
                                      May 5, 2021
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                                      My self daneshwar Gautam
                                      I ordered some food items online. Payment is deducted from my account but order not placed.
                                      I have attached My UPI payment screen shot for reference paid via Paytm.
                                      Please place my order or refund my money as soon as possible.
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