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ZopNow Retail Complaints & Reviews

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Updated: Jan 18, 2022
Complaints 660
Resolved
31
Unresolved
629
Bad 😕 It seems that ZopNow Retail has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ZopNow Retail reviews & complaints page 5

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M
Manojkishori
May 5, 2021
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I HAVE ORDER PRONS DONE PAYMENT SUCCESFULLY & SHOWING THIS MESSAGE
(Your order has been marked for manual
payment verification.)
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    N
    Nabeela Khan
    May 5, 2021
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    Plz refund my money in this stiuation covid 19 we are just want estensil food but in this difficult time people doing frauds
    Plz plz i request you
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      S
      Sâi Ķøushîk
      May 4, 2021
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      Today I have paid for my grocery order and paid through phonepe called them but the number they provided is a fake number. I sent a mail to them but they didn't responded back. please help me in getting my money back. They are cheating so many innocent people, zopnow is a fraud company these company should be punished
      ZopNow Retail customer support has been notified about the posted complaint.
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        S
        sunil tongaria
        May 4, 2021
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        Seeing an offer i went to zopnow retail, registered and ordered items worth 607 Rupees and did a UPI payment.once payment was completed zopnow side closed. when i logged in again. they deleted my used id and history. i do not have a order id and no refund of my payment has come. i have written to their contact us page also but no response. all i have is payment proofs from my bank statements. kindly help. in this pandemic we were eagerly waiting for essentials and this fraud has hit us very hard in this mentally testing times.
        +2 photos
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          A
          Anishilluz
          May 4, 2021
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          Hi,

          I just saw a website name https://zopnow.in/ in a social media ad and just got a chance to go through the website and got shocked about the offers the company is providing. They are selling products at just 1 rupee. They have mentioned that if the order amount is 500+ then shipping is free. But actually, they are cheating everyone.

          Please have a look at this company and take immediate action against this website.
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            L
            Librankur
            May 4, 2021
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            Sir/Maam

            Zopnow.in is committing fraud, taking grocery orders not fulfilling them and keeping the payments for these orders, they are using @Paytm UPI knowing payments cant be reversed, have a .in domain and run ads on @YouTubeIndia
            ZopNow Retail customer support has been notified about the posted complaint.
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              A
              [email protected]
              May 4, 2021
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              Address: A-3 / 703 RNA Park, Vashinaka, Chembur, Mumbai-400074

              I have paid Rs 898/- through paytm at 20:25hrs/04-05-21 for some products but have not received any confirmation for my order.
              Moreover I am unable to log in to your site. It says my login is invalid.
              My login id is : [protected]@gmail.com
              Pls confirm that my email is entered correctly.
              Phone number is [protected].
              Awaiting acknowledgement.
              Address:
              A-3/703 RNA Park, Vashinaka, Chembur, Mumbai-400074
              ZopNow Retail customer support has been notified about the posted complaint.
              May 04, 2021
              Updated by [email protected]               I have paid Rs 898/- through paytm at 20:25hrs/04-05-21 for some products but have not received any confirmation for my order.
              Moreover I am unable to log in to your site. It says my login is invalid.
              My login id is : [protected]@gmail.com
              Pls confirm that my email is entered correctly.
              Phone number is [protected].
              Awaiting acknowledgement.
              Address:
              A-3/703 RNA Park, Vashinaka, Chembur, Mumbai-400074
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                M
                Manjugowda9901
                May 4, 2021
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                Address: 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

                I have paid for my grocery order but the payment status was pending. So, I got a doubt & called them but the number they provided is a fake
                +1 photos
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                  M
                  Madhavi Varanasi
                  May 4, 2021
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                  Address: 2-2--1133/4/c/4,Suchitrs residency g1 new nallakunta, Hyderabad, Telangana

                  Zopnow Hyderabad is not bothered to send a track order aid ₹1048 online. Send groceries or refund our money
                  +2 photos
                  ZopNow Retail customer support has been notified about the posted complaint.
                  May 04, 2021
                  Updated by Madhavi Varanasi                   Resolve issue immediately
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                    I
                    ishaqj
                    May 4, 2021
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                    Order no[protected]
                    date of the incident 27/04/2021

                    transection id T[protected]

                    pay amt; 564/-

                    my mobile no [protected], [protected]

                    plz refund my amount

                    3 Attachments
                    +3 photos
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                      S
                      Sridhard
                      from Hyderabad, Telangana
                      May 4, 2021
                      Resolved
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                      Resolved

                      Address: Zopnow Retail Pvt. Ltd. 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

                      Yesterday I have paid for my grocery order but the payment status was pending. So, I got a doubt & called them but the number they provided is a fake number. I sent a mail to them but they didn't responded back. please help me in getting my money back. They are cheating so many innocent people.
                      May 5, 2021
                      Complaint marked as Resolved 
                      Yesterday I have paid Rs.600 for my grocery order but the payment status was pending. So, I got a doubt & called them but the number they provided is a fake number. I sent a mail to them but they didn't responded back. please help me in getting my money back. They are cheating so many innocent people.
                      ZopNow Retail customer support has been notified about the posted complaint.
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                        M
                        Mohit@8587
                        May 4, 2021
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                        Address: 1502, 19th Main Road, HSR Layout, Sector 1 Bangalore Bangalore District Karnataka India - 560102

                        My self Mohit Joshi
                        R/o : Rohini New Delhi -110085
                        I ordered some food items online. Payment is deducted from my account but order not placed.
                        My UPI ref no is[protected] amount 1575.90 via Paytm.
                        Please place my order or refund my money as soon as possible.
                        +1 photos
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                          S
                          Subu@
                          May 4, 2021
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                          I tried to buy groceries of Rs.771 they have deducted the payment but no confirmation and it says the order has been canceled.
                          Please refund my payment asap.
                          +2 photos
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                            K
                            kenir
                            May 4, 2021
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                            I ordered for Rs.604 and i had made payment but the order is not confirmed
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                              S
                              SudeshDhiman6
                              May 4, 2021
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                              Address: 37/27 Piru Vihar Delhi Cantt

                              Sir, I placed an order of Rs 859.00 at zopnow.in and payment made through Google pay UPI. Amount deducted and order not delivered. My mobile number is [protected]. Please do the needful for refund or deliver my order as soon as possible.
                              Payment receipt attached for your reference.
                              +1 photos
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                              Complaint not yet resolved. Please take action.
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                                G
                                Gagan2021
                                May 4, 2021
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                                Address: 1-3-1 new Venkojipalem

                                Oder placed pent successfully not received Oder number
                                +1 photos
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                                  S
                                  SANDHYARANI DEVI
                                  May 3, 2021
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                                  I ordered some groceries and vegetables online and paid the complete amount Rs 1603.80through phone pe.but order cancelled after receiving amount. This is totally cheating. I raised complaint though email but didn't get any response.Kindly return my money back.
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                                    A
                                    Ali hussain 09
                                    May 3, 2021
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                                    Hey team i am ali hussain i order some items in zopnow of rs 659 at 7:30pm today i made the payment successful from myself and money has deducted from my account but when i go to the site it is showing that there is no payment done and your order is cancelled.
                                    So i didn't received any refund and or my order get sucessful
                                    +2 photos
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                                      S
                                      sharadse32
                                      May 3, 2021
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                                      Address: 2078, 24th main road, Vanganahalli, 1st sector, HSR Layout, Bengaluru. Karnatka-560102

                                      I was trying to order of 749 Rs. payment through upi was successfull
                                      but my order was rejected please help me to get the refund.
                                      thanks
                                      my mobile no. [protected]
                                      email id [protected]@gmail.com
                                      ZopNow Retail customer support has been notified about the posted complaint.
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                                        S
                                        swetha kanchanapally
                                        May 3, 2021
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                                        Nor
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