Zopnow Retail Pvt. Ltd. — I paid for my order cart , but the order is not getting processed from the companies side

Address:	Zopnow Retail Pvt. Ltd. 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.
Website:	zopnow.in

Hello,
I ordered some groceries from Zopnow.in
Order number[protected]
made payment via my upi id - [protected]@kotak
but the order has not been processed by the company
and now i cant even log in to see my order status