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Zovi Complaints & Reviews

2
Updated: Nov 9, 2021
Complaints 121
Resolved
49
Unresolved
72
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Zovi reviews & complaints page 3

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D
dipam debnath
from Chennai, Tamil Nadu
Nov 1, 2014
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Address: Chennai, Tamil Nadu

i want to change my jacket size. order number ZOVI order ZRR64F. Today i got my order but the size is small for me..so please kindly can you change my jacket size, I want L-size. Dipam Debnath camp road, Ganesh Nagar mani road, Gandhi Nagar 3rd street, plot no-2, room no-9., Selaiyur, Chennai, Tamil Nadu - 600073 Phone: [protected]
+1 photos
Zovi customer support has been notified about the posted complaint.

order no-Z3NVEU rs593 not delivered

order no-Z3NVEU rs593 I cant receive till date, I was complaint on Dt.29.07.2014 ph[protected] but the answer can't satisfactory If this problem not get any solution, then i am going to the consumer forum, Rgards, Mrutyunjaya

exchange

my shoe size is not comfortable, i want to exchange my shoe.

shoes

I selected one product but we got other product.
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    rohityadavsk
    from Chandigarh, Chandigarh
    Oct 31, 2014
    Resolved
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    Resolved

    Address: Hisar, Haryana

    I want to change the size my newly brought solid black v neck t-shirt, solid blue v neck and following me mustard seed graphic tshirt .ordered for size xl, so i request a change in size( my required size is xxl) please kindly change the size. Thank you! My order no is ZZ2FVS & Name - rohit yadav ([protected]) Add - house no. 1173 urban estate 2nd, hisar.HARYANA-125001. Email - [protected]@gmail.com
    +3 photos
    Aug 14, 2020
    Complaint marked as Resolved 
    Zovi customer support has been notified about the posted complaint.

    No Delevery Till Date

    i have place the order on 28/9/2014 & pay for it online but till date zovi not delivered my order order number ZR668M it very poor service
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      1
      14mukeshjain
      from Pune, Maharashtra
      Oct 31, 2014
      Resolved
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      Resolved

      Address: Ashoknagar, Madhya Pradesh

      Hi my order id is ZW9NPS which was placed on 13 oct 2014, but i have't recieved my order till date. When i check on fedex[protected] its showing delivered and signed by some kailash. If its deliverd on wrong address, please provide me refund for my order. My address is Mukesh Jain (Pansari)Purana bazar, near shankar ji mandir, infront of crocery palace, ashoknagar, Purana Bazar, Ashoknagar, Ashok Nagar, Madhya Pradesh - 473331Phone: [protected] Please have a look in to it and keep me updated. Thanks & Regrads Neha Jain
      Aug 14, 2020
      Complaint marked as Resolved 
      Zovi customer support has been notified about the posted complaint.
      Nov 05, 2014
      Updated by 14mukeshjain
      Hi my order id is ZW9NPS which was placed on 13 oct 2014, but i have't
      recieved my order till date.
      When i check on fedex[protected] its showing delivered and signed by
      some kailash.
      If its deliverd on wrong address, please provide me refund for my order.

      My address is
      Mukesh Jain (Pansari)Purana bazar, near shankar ji mandir, infront of
      crocery palace, ashoknagar, Purana Bazar, Ashoknagar, Ashok Nagar,
      Madhya Pradesh - 473331 Phone: [protected]
      emailID: [protected]@gmail.com

      Please have a look in to it and keep me updated.

      Thanks & Regrads
      Neha Jain
      Dear Neha Jain,


      The shipment was delivered on Saturday. Kindly let us know if you need any further assistance.

      Regards,
      FedEx Express
      Hello,


      It will be great i[censored] can provide me details of which Saturday you are talking about. As far as i can track its showing 25/10/2014 - Saturday delivered. Whereas it was not delivered to me its showing signed by for Kailash and i dnt any.
      Please let me know the status its very annoying.


      Regards,
      Neha Jain
      |Hello,


      I am still waiting for proper assistance from FedEx Express or Zovi. I don't know where you have delivered my product. I am not concerned about whose fault it is all i am concerned is i want my product or money back.
      Please rly as soon as possible.

      Regards,
      Neha Jain

      shirt size not fit

      i would purchase three shirt one shirt is not comfertable
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        V
        vishalashokan
        from Chennai, Tamil Nadu
        Oct 29, 2014
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        I placed an order from Zovi.com. Order # Z8BGWX placed on 22 OCT 2014. They shipped order using xpressbees courier via AWB Number: [protected] Shipping out for delivery : 29 OCT 2014. but still now product not dispatched. My contact Number : [protected] VISHAL
        Aug 14, 2020
        Complaint marked as Resolved 
        Zovi customer support has been notified about the posted complaint.

        Delay in delivery

        This is regarding a complaint of delay of consignment. Order-ZP28N7 has not yet reached me. Please do the needful asap.
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          A
          ashishtikariha
          from Mumbai, Maharashtra
          Oct 28, 2014
          Resolved
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          Resolved

          Address: Raipur, Chhattisgarh

          HI, I have a complaint against ZOVI.COM. I have purchased shooes on 14 Oct 2014. But still not delivered yet. and no one response properly. If I try to track my order then its showing current location Delhi. This is very bad service provider for online shopping. I request you that no one can recommend ZOVI.COM to purchase any product through online. Ashish Tikariha Raipur (Chhattisgarh)
          Aug 14, 2020
          Complaint marked as Resolved 
          Zovi customer support has been notified about the posted complaint.

          product not received

          I ordered a product of rs 349 on 20/12/2011...but i m not received my order yet.

          replacement of shoe

          I have received the shoe today but it was short in size so, I want to replace the shoe with same model but with next size previously it way No.8 now I want size No.9 Shipment details:ZRYCNN02
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            A
            achaithanya
            Oct 27, 2014
            Resolved
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            Resolved

            Address: Bangalore, Karnataka

            Hi, Take strict action or we need to file case on Zovi. Ordered date : 15 Oct, Delivery Date : 21 Oct. When i call them they say wait for 2 more days and the response they provide let us know if you want us to refund your money if one requires money why would we order. They say its problem with courier service (Go Javas). When you track for the courier it always shows item arrived to Bangalore on 19th of Oct and today is 27 still it is not yet delivered. Not sure if the delivery boy is delivering items by just walking all the way through bangalore and do they have only 1 boy to deliver items. They say rubbish things like its festival season and it gets delayed ... Worst Don't order in Zovi ... Amazon, Flipkart, Snapdeal, Shopclues, Ebay are faaaaaaaaaaaar better.
            +1 photos
            Aug 14, 2020
            Complaint marked as Resolved 
            Zovi customer support has been notified about the posted complaint.

            size problem in shoes

            i have purchased 3 pairs of shoes in that one pair of shoe size is not matching.Request to exchange the shoes.present size No 8.requesting to change size No 7.
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              K
              Koushik Dasgupta
              Oct 27, 2014
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              Zovi - (request) change in size koushik dasgupta on Oct 27, 2014 I want to change the size my newly brought denim blue-white shirt and zovi petrol sleevIess tshirt.ordered for size 40 and M respectively but it is very loose, so i request a change in size( my required size is 39 and S) please kindly change the size. Thank you! My order no is ZNTR8Q & Name - koushik dasgupta ([protected]) Add - QT NO-1214.DCRTPP COLONY.yamunanagar.HARYANA-125001. Email - koushikdasgupta.[protected]@gmail.com
              Zovi customer support has been notified about the posted complaint.
              Please change it as soon as possible

              I want to cancel my order.

              Cancel my order of, buy two get 1 tee free.
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                P
                Philipose Binu Philip
                from Auroville, Tamil Nadu
                Oct 25, 2014
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                Address: Coimbatore, Tamil Nadu

                ZDR27X02 shoes Order date:October 14, 2014 Expected Delivery Date:October 20, 2014 i can track the product has reached salem in tamil nadu but from there there is no progress till date, it is very worst service from your company, so take immediate steps to deliver the product, because you have received the payment so do the necssery at the fast as posible. Philipose.p ponolickal house.M.t.nagar, Gudalur, The Nilgiris, Tamil Nadu., Gudalur Bazaar, Nilgiris, Tamil Nadu - 643212 Phone: [protected] [protected]@yahoo.co.in
                Zovi customer support has been notified about the posted complaint.
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                  P
                  PRADEEP SAYAR
                  from Vasai-Virar, Maharashtra
                  Oct 20, 2014
                  Resolved
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                  Address: Thane, Maharashtra

                  I purchase 7 cloths they give me estimated date 20/10/2014 but my delivery is not received till.when i got sms that delivery is effected on 18/10/2014.after i contact to zovi, then they replied that delivery made on 20/10/2014 which is estimated date.but i cant received on same date.i call to zovi they replied that they contact to courier service & then inform me.but they never informed me. then i 2 times call but nobody pick up the phone & only answering machine is waste my time. i already paid full amt.my items are reach in nalasopara which is only 10 minits distance from my home, but my delivery is not made. my money & my time is waste by zovi.please return my money with intrest because you not fulfill your commitment to custmor, that delivery is not made in time.otherwise i appealed in consumer forum against your company.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    vikasupadhyay
                    from Pune, Maharashtra
                    Oct 14, 2014
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                    Address: Rajkot, Gujarat

                    Hi, I placed an order 'ZQZFZA' 'on ZOVI.COM on 26-Sep-2014. ZOVI sent me email saying order will be delivered on 2-Oct. Till the date I am waiting for my order to be delivered. I have made several follow up with ZOVI and each time they asked me to wait for 2-3 days. I sent several email to ZOVI but no positive action has been taken. I request to help me. Thanks, Vikas Upadhyay
                    +1 photos
                    Zovi customer support has been notified about the posted complaint.
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                      varun kumar5325
                      from Hyderabad, Telangana
                      Oct 12, 2014
                      Resolved
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                      Resolved

                      Address: Warangal, Andhra Pradesh

                      we have taken 2 shirts in different size of the shirt size became someword longer so can i get replace on size & the same shirt the is Regular Fit White And Blue Stripes Casual Shirt With Mock Flap Pocket - Full Sleeves( Size: 44 ) its look very good but its not looking as good so can replace it with other shirt or i will another product of exchange +additional money of product waiting for ur reply order id is ZTRWKS shipped date is Monday, Oct 06, 2014 Delivered Address: K.Varun Kumar 17-5-325, Ursu, Kareemabad, Warangal, Karimabad Warangal-506002 Andhra Pradesh- IN Mob: [protected] Email: [protected]@gmail.com
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Zovi customer support has been notified about the posted complaint.
                      when i see on zovi website the shirt look very good
                      but when i saw the shirt directly it's not good so iwant replacement of shirt
                      sir it as taken more than 10 days there was no respond to the complaint
                      kindly solve the problem as soon as possible

                      Amount not refund

                      I Have ordered 2shirts of zovi from paytm and due to size issue i have returned the product on 3/3/2015 and no money is refunded to me till now.order no[protected].I was fully dissatisfied because there is no response from u
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                        V
                        Vineet Vishwakarma
                        from Mumbai, Maharashtra
                        Oct 7, 2014
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                        Address: Mumbai City, Maharashtra

                        ZMXFUU03 ZC7D8R02 These two are ZOVI order ID. [protected] [protected] These two are FedEx AWB number. Please track over these two shipment, I need it on urgent basis on 8th of Oct 2014 any how, its urgent. I got fed up by contacting FedEx from last four days regarding shipment. They even don't know till where the shipment is reached. I had also launched complaint in FedEx. 1.>[protected]AWB number) - Under the control no.-[protected] (Complaint Number). 2.>[protected]AWB number) - Under the control no.-[protected] (Complaint Number). Please take this issue on prior basis and do the needful as early as possible. Waiting for your positive response.
                        Zovi customer support has been notified about the posted complaint.

                        size issue

                        i have orders 4 jeens worth rupee's 3200. but size 32 issue there pls exchange the size wid 34
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                          S
                          somnath killiketar
                          from Gurgaon, Haryana
                          Oct 7, 2014
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra

                          I want to change the size my newly brought midnight black regular fit jeans. I ordered for size 36-34 but it is very loose, so i request a change in size( my required size is 36-32) please kindly change the size. Thank you! My order no is ZZKBJS & Invoice # ZZKBJS/619534 Name - Somnath Killiketar ([protected]) Add - R.no 203, B wing, Archana Palace Anand Koliwada, Mumbra, Thane - 400612 Email - kumar7828.[protected]@gmail.com
                          +1 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Zovi customer support has been notified about the posted complaint.
                          Nov 01, 2014
                          Lakra Ajit Singh's response
                          Dear sir, I Recieved the items even after cancelation . Order ZGTXPG 2 shirts paper white size 46 Slim Fit I need regular fit 46 size Kindly change it as soon as possible Thanks Lakra Ajit Singh
                          I want to change a shirt its small n I want 1 size large its it44 and I want 46 size of shirt please kindly change it my oder number is Z2M8ZF02

                          (request) change in size - Comment #2065723 - Image #0
                          i want to change my 3 tees size its m i want small size.my order no is ZCA6S3
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                            R
                            reddyomkar4
                            from Mumbai, Maharashtra
                            Sep 24, 2014
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                            Address: Bangalore, Karnataka

                            Hi, Ramu here purchased 2 T-Shirts get 1 free having the Invoice No : ZUCVFT/577170 and its graphics color is shaded It Looks like painting Shirt so, i want to replace the T-shirt.Please do the need full Thank You Regards, RamuGouda[protected]
                            +1 photos
                            Zovi customer support has been notified about the posted complaint.

                            size problem

                            Shoe booking So size problem Please change size booking 8 replareplace 9size
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                              S
                              subhajit de
                              from Chennai, Tamil Nadu
                              Sep 24, 2014
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                              Address: Kolkata, West Bengal

                              I Mr.Subhajit de has placed a order on 17/09/2014..order no.Z3ZTFZ...which is not delivered..till the date.. as per zovi.com..they given the confirmation to deliver the item within 22/09/2014..but today is 24/09/2014...till date it is not delivered...i have paid the amount to zovi...bt not recived any itemm so i request them., if they cant deliver the item ...then please refund the money... It is not a good service ..as per i think thanks subhajit de [protected]
                              +1 photos
                              Zovi customer support has been notified about the posted complaint.
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                                Rajpreeti
                                from Noida, Uttar Pradesh
                                Sep 22, 2014
                                Resolved
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                                Resolved

                                Address: Panchkula, Haryana

                                My order no is ZAWZHP got delivered ON 21.09.2014. Its of wrong size by mistake I have ordered S Size.Kindly exchange Size S with Size XXXL and also tell me the return address so that I able to return to Size S kurti. Gurpreet Kaur #1560-C, Lower Kurari New Azad Colony Kalka 133302. (Haryana) E-mail :- [protected]@rediffmail.cm
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Zovi customer support has been notified about the posted complaint.
                                Hi my customer order number is ZUGHH8 got delivered on 22 September 2014.i wanted d size S but by mistake I selected size M so please get me the size S in exchange of size M. My address is raviraj soni c -903 pranay vidhya building Borsapada road mahavir nagar mumbai maharastra. Email - soni.[protected]@gmail.com
                                Good quality of clothes but possible add more of clothes like 3 4th pants
                                Nice site to shop

                                REPLACEMENT - Comment #2058870 - Image #0
                                Hi,
                                Ramu here purchased 2 T-Shirts get 1 free having the Invoice No : ZUCVFT/577170 and its graphics color is shaded It Looks like painting Shirt so, i want to replace the T-shirt.Please do the need full


                                Thank You
                                Regards,
                                RamuGouda[protected]
                                Hi...I want to replace my casual shoes...so plaza kindly help me...my awb no is [protected] and id is Z4UJHY/Z4UJHY.I want to replace with black casual shoes with white accents...and my address is marwadi collage c-wing, morbi road, gauridar, rajkot...and my mobile no is [protected]
                                Hi Zovi team
                                This is prabu from coimbatore i got my product on 14/02/2015 there is nothing wrong with the product but i would like to change the color. my product is Khaki Brown Sports Shoes With Black Accents #A137SHM425501. is it possible to replace and get any other color in the product please let me know as soon as possible. if possible the tel me how to replace.

                                Thank you

                                white shirt

                                i buyed a shird names slim fit white casual shirt. i ordered a size of 39. But it is not fit for me . i want to exchange my shirt . please help me. i have all tags related to this shirt . help me..
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                                  S
                                  Sonali@17
                                  from Mumbai, Maharashtra
                                  Sep 20, 2014
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                                  wrong size (Not able to see the size)

                                  Address: Mumbai City, Maharashtra

                                  My order no is ZZWFK9 got delivered today. Its of wrong size. I am currently using the CAMPUS shoes of size no 25 so i order the same size, but it is too small. How to go ahead with exchange? I am not able to see the size anywhere on the shoes. It sound soooo fishy. I had called up call centre thrice wasted my 35 minutes, after that send voice mail but no reply. Very pathetic service as compared to Amazon or Flipkart. I will not repeat...
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                                  basis
                                  from Hyderabad, Telangana
                                  Sep 13, 2014
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh

                                  This sep 11th i booked a brown casual slipper through net banking.u will deduct the exact pair amount .But it will not show my order list .then i called customer care number and explain my problem .But she booked my order cash on delivery what should i do and how can i get my refund amount.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Zovi customer support has been notified about the posted complaint.

                                  SIZE OF SHOES IS SMALL AND NOT OF A GOOD QUALITY

                                  I HAVE ORDERED A SHOES FROM ZOVI . ORDER NUMBER :-ZQFS3D INVOICE NUMBER :- ZQFS3D/522915 THE SHOES ARE SMALL AND MATERIAL IS ALSO NOT UPTO MARK I REQUEST YOU TO REPLACE MY ORDER WITH ANY OTHER SHOES OR REFUND MY MONEY .

                                  Track My order

                                  I don't know how to track my order plus no confirmation mail, just a message that's you guys work. My order no is.ZX3JDE, so please revert back.

                                  i want medium t-shirts but i ordered small size t-shirts please replace it

                                  I want to change my t-shirts size .Actually i ordered small size t-shirts by mistake so please make it as medium. My order number is ZZFDXN.

                                  Unsize of Shoe

                                  We are ordered and received one pair of shoes against Order no ZCHUM03 - Charcoal Black Lifestyle Formal Shoes. The shoe size is unsize for us. So we return back. Please reply to us what we to do?
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                                    jobseeker143
                                    from Chennai, Tamil Nadu
                                    Sep 7, 2014
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    Zovi is one of the worst, irritating, stupid and sellers i have seen online.

                                    They keep site clean, but products dirty.

                                    I ordered for a denim shirt (Worth 849 inr) and they sent me a tee (Worth 399 inr). I contacted them and cancelled my order.

                                    After 2 months

                                    Again i ordered for a denim shirt (Worth 899 inr) and they sent me a casual shirt (Worth 499 inr). I scolded via email, chat and facebook and cancelled my order.

                                    Are you really sellers?? Or some platform beggers??

                                    Even platform sellers in chennai will give good product delivery than you people.

                                    You are the most worst online seller i have ever ever ever seen...

                                    You people really irritated me many times... I am now suggesting everyone not to buy in zovi, instead they can go for yepme, jabong, snapdeal, flipkart. Etc...

                                    Zovi is worst, cheaters and i think they are using illiterates to pack the product.. So without reading they are packing whatever they want..
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Zovi customer support has been notified about the posted complaint.

                                    size change & colour change

                                    Dear Sir I have ordered 4 tees Order No : ZQDUDK in Zovi dated August 5- 2014 but i have ... so instantly i want change my 2 t-shirts & want small size t-shirts.
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                                      Rohit Dubey1
                                      from Kanpur, Uttar Pradesh
                                      Aug 27, 2014
                                      Resolved
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                                      Resolved

                                      Address: Lucknow, Uttar Pradesh

                                      MY ORDER WITH ORDER NO. Z9ADFV IS NOT DELIVERED AT THE ADDRESS: "UGF Krishna Complex, Chandganj Garden Road, Aliganj, Near Vivekanand Hospital, Lucknow - 226024". By fault the address was entered wrongly and the correct address is:- 'Shri Ram Murti Smarak International Business School, Campus: 34 Km on Lucknow Kanpur Highway U.P., India, City Office: UGF, Krishna Complex, 216, Chandganj Garden Road, Aliganj, (Near Vivekanand Hospital), Lucknow-226 024, U.P., India. The package has to be delivered to the city office in the name of :- Rohit Dubey Sri Ram Murti Smarak International Business School Mobile: [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Zovi customer support has been notified about the posted complaint.

                                      change top

                                      2 top order ki hui thi ek m size n ek s size but 2 no m size ki ai h tho ek top ko change krna h himanshu gupta- gupta.[protected]@gmail.com [protected]
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