[Resolved] Zuari Furniture — High Back chair quality issue

subrammo

from Karaikal, Puducherry

Address:

Thanjavur, Tamil Nadu

I bought a High Back Chair at Thanjavur through a Zuari Dealer and I'm very disappointed with the quality of the chair. It's not even a year the chair is in a pathetic condition. I almost spent Rs 9000/- to buy this chair but the quality didn't do any justice. Almost three weeks back, I sent a complaint regarding the same with the pictures to their manufacturing unit located at Thiruvallur and followed up with many calls. Unfortunately the issue is not resolved yet and every time when I call they promise me it will be taken care but no action as of now.

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Aug 14, 2020

Complaint marked as Resolved

Zuari Furniture customer support has been notified about the posted complaint.

Jul 23, 2014

Updated by subrammo I can reached at (0)-[protected]

Jul 24, 2014

Updated by subrammo Thank you https://www.consumercomplaints.in for quickly notifying the Zuari Furniture Customer Support.

Zuari Furniture Customer Support - If you want to speak to me, Please call me at (0)-[protected].

Thanks,
Mohan

Jul 28, 2014

Updated by subrammo No one called me yet. Usually how long it will take from the customer support to contact me?

Jul 31, 2014

Updated by subrammo It's been 1 week I posted this complaint on this website and still no call from Zuari, I don't know whether Zuari is trying to ignore this complaint and I wonder what's the use of this website then?