Zuari Furniture — i m complaining about my l-shaped sofa

Address:

Kankarbagh, Patna, Bihar, 800026

I bought it 2 years ago with a 5 year warranty
The structure of my sofa broke, and one of the seats has a nail exposed out.
I complained to the outlet (Furniture mall kankarbagh patna), but they never visited to see the condition of the product
I went there for 5-6 times
And i didn’t expected this service for a 70k priced product.
Kindly take actions against the outlet
This is nikhil anand -[protected]