Air Asia Complaints & Reviews

Here is the mail which i have sent to air aisa earlier but no response, and it explains everything.

Hi Airasia Team

I have shared all tickets and boarding passes as well, hope now you can track you flights.

Please resolve it as you have already taken enough time. else i have to raise consumer complaint,

PNR - K2BF4Z

I have booked my direct flight from Jaipur to Chennai...

Today we have a flight to bali from Singapore at 5:50 PM but it got canceled without any notification to us

Right now we are stuck at Singapore airport to reach bali
Every hotel booking is done already now what should we do please help...

Hello, please see attached my boarding pass, your system automatically put my son 16 rows behind me by himself, he's only 3 years old. He ended up crying & sitting on my lap for the whole flight. Why did I have to pay for his seat? I asked 5 female agents who worked for air Asia from check in to boarding & they all ignored me & never got back to me. Ridiculous system & very bad experience....

I had to book the ticket with Air Asia just because my father passed away else it would be the last ever choice. And as expected, the freaking ticket had the boarding time of 5:05 AM and departure was 5:45 AM. I reached the counter at 5:00 AM and was denied stating I'm late. Referred to the most arrogant and rude Supervisor who did not have the sensivity to even empathize when I mentioned that my father passed away. I was ripped off by extra...

Today I have received letter of intent from Air Asia. they are asking me about 17500 refundable amount for document verification in Air Authority of India....

Missed my flight with PNR no. Y3GZGM on 1st May, because o[censored]nclear sms from airsia side

I missed my flight with PNR no. Y3GZGM on 1st May.
And i understood that i missed this flight because of sms sent on 30th April'22.
Sms explains that flight time has been revised to 19.30 on 1st May.(same has been attached)

When I checked this detail with ground officer Sumit, he explained that this flight time...

Today I have received offer letter from Air Asia for the post of ticket Department by post from Delhi.after I received this letter they Demand for Rs. 22950/- for security deposit behalf of leptop, mobile, sim card, walky tocky etc.i attached the photo of offer letter and joining letter.please guide me it's fake or real....

We had book 9 tickets from Hyd to Goa round trip. Unfortunately due to a change in last name for 4 passengers we were asked to cancel the tickets and rebook. We were told the charge for cancellation would be RS 3000 per persons and of RS 36556 we got a refund of RS 5737. We booked then tickets mean while again for the 4 passages and paid another RS 33968. We called Air Asia and they told us after the cancellation that the cancellation change...

On 14th june 2022 i got a call from a girl named chandni she said you have a filled a form for data entry job i said yes then she asked me for my personal information my adhaar card, 12th marksheet, passport photo, email id i sent her everything except my adhaar card because i thought if they do any kind of scam then she said on 15th june you will have your interview and this and that i said okay then after my interview she again called me...

[protected]
Your Air Asia You let the client know that their hotel is canceled until they arrive at the hotel， and now you just said sorry and just refund the CREDit？ That day is my birthday!! You all ruined my birthday!!! Do you know how much time we spent looking for the hotel that day? How many calls were made? And it happened to be a holiday that day, and we couldn't find a ### hotel, even...

My PNR J7TBFK flight from Delhi - Bagdogra.
I had to pay Rs14150 for the extra baggage of 23kgs . I gave my debit card but they said the transaction is declined so I was asked to pay in cash which I did. But the next day I came to realize that the even charged the same amount from my debit card as well. So I was charged twice. I want my refund. The employee of Air Asia’s no is 1032292...

Hi I am ANOOP Kumar singh
4June2022
5June2022
On 4 June I received an mail saying that my profile has been shortlisted for interview in the air Asia Ltd company I call the HR NAME MS ANJALI CHATTERJEE on phone to enquire about the interview process to be held on 4 June . They asked to pay an amount of rs 3999/ plus gat as a security deposit I first made a payment of rs 3999/ and they will we refund rs 3999/ in 24 hours...

Booking number: HYN7RR
Flight date: 24/05/2022
Passengers Name: Phivos Valougeorgis and Chloe Berrettoni
Flight info: Lombok - Kolkata (LOP - KUL - CCU)
Tickets price: 348, 43 EUR

Flight cancelled the 15/05/2022. We asked for total refund but the AVA chat does not let us open a refund case. We have tried to reach them many times but they always respond with automatic mails. We do not want a credit...

Clearly mention in flight 15 kg bag me only 1 bag allowed

your airline charged 2000 extra due to 30 kg beggage ke liye 4 bag used

28 may flight goa to delhi

6 ticket rajesh vandana bhupendra reeta parmila and pranav...

I had to 1500 extra charge for the skateboard that i was carrying. I have never paid extra for my skateboard. Also according to the rules i can carry my skateboard without paying extra....

My name is Om kirad flight I51426 PRN No E1J6YP I wolf like to complain regarding extra luggage weight i Paid for 3 kg for my luggage bag I was carrying 2 bags one my luggage and one office bag which was 2.kg my luggage weight was 18.20 kg they told me to pay for unnecessary and told me to remove my cloths from luggage for extra weight why can’t didn’t they adjust that in my hand luggage this is really disappointing I try so many times...

Somebody has called me and taken my interview along with all the documents. and asked to pay 3, 999 and stupidity I have paid and then they will ask me to pay 20000 more for joining letter they have provided. Everything looks authorized but it's totally scamming I lost my money. If possible please look into this matter and protect the people. and if possible please refund my money. This is not fair to do such things to innocent people like...

Hi SIR,

My ticket is not reflecting on my "my bookings

I HAD MAILED REGARDING THIS TO SUPPORT AIRASIA
BUT NOT GOT ANY REPLY.

AirAsia-Support

Apr 29, 2022, 7:23 AM

I've paid Rs: 27, 454 to airasia Fd Su4T9L on March 24, 2022. RBL CREDIT CARD

2 Tickets were booked .

my mail id is [protected]@gmail.com
My Name : HARISH BABU...

Dear Air Asia,
This complain is regards to the Manual check-in fee requested by check -in counter staff as on 7th May 2022 with PNR - Y1W1SS TIME 17:10 IST.at Imphal -Tulihal international Airport Manipur which has departing from IMPHAL to DELHI.
I was quite shock as the staff from the counter where requested me to pay 200 rupees for Manual check-in as I forgot to web check-in. Web check-in machine at the airport are not in...

Sir/Madam,
In reference to the above, I would like to apprise you that, flights PNRs. “J7S7WX & K72CFK”, which had already been cancelled due to pandemic COVID-19 but the cancelled flights booking amount has not yet been received / refunded in the original payment mode (into deductible Bank Account). In this regard I contact with the Air Asia through email several times (more than 1000 times), but till date any fruitful response...