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Air India Express Complaints & Reviews

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Last updated Jul 1, 2024
Complaints 667
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Air India Express reviews & complaints page 16

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A
anthikat
Jul 20, 2020
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Refund not received even after 4 months

On march 17, 202o, initiated the requested for full refund for my doha-kochin and back to doha return flights.

Pnr no lieara and usudaa (2448 qatar riyals/ 61921indian rs)

so far i have not recieved the amount.

I lost my job in qatar . I have to close my credit card after receiving my refund in credit card back before i leave qatar.

I have send several mails . No responses. My 6000...
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N
nsisksistsas2389
Jul 19, 2020
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No ticket issues, money deducted and no refund

My name is nikita, air india expressed deducted money for my travel. My pnr is polmip, they did not issue any ticket to me. So i had to reserve with other airline and now its 10 days and no response from them on my refund. Its such a bad company. Being an indian company, i really am feeling bad on the airline i trusted.
Now my money is stuck around 30 k and they are just not responding.
Even the call centres are pathetic...
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M
malootty
Jul 17, 2020
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About flight ticket

Address: SASTHAMANGALAM

Not returned the full amount of money after cancellation of air ticket.In an amount of 10900 after cancellation of air ticket they give only 1900...
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J
JINU R S
Jul 17, 2020
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Money refund for late

Address: https://www.airindiaexpress.in/en

Dear Sir/Madam
My name is kunjimeeravu few months before I booked ticket in Air India express (Muscat to kochi and return) but unfortunately due to covid 19 I canceled my booking( 2nd May 2020). But still I didn't get my ticket refund. I called my times on customer care executive they quir my reason and they canceled my call too. I am a Indian working in Oman. Please consider my application and take the very immediate action on the...
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V
vishnuraj2610
from Mumbai, Maharashtra
Jul 15, 2020
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not providing refunds for my tickets as i wont be travelling anymore

Address: Air India Express Air - India Express Building, Gandhi Square, D.H. Road, Kochi - 682 016, India.

Hi,
I had 2 air india bookings doha to trivandrum (Pnr vfleme) and trivandrum to doha (Pnr : cdlxts). I have cancelled all my travel plans and donot wish to travel anytime in future. Air india is neither allowing me to use this money to book other tickets nor giving me full refund. The only option they give is a free date change, which i can use as i am not going to trv anymore....
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C
CharlesFernandes
Jul 14, 2020
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ticket cancellation required-confirmation number in qb

Address: Nestle Middle East Manufacturing, Dubai, United Arab Emirates

I had a booked ticket with air india express 22nd february 2020 for the travel dated 12th april from dubai/mangalore. Due to covid-19 lockdown and travel restrictions ticket was rescheduled to travel date 21st july on 1st april. Due to the current situation, my employer advised not plan any travel until further notice. Hence i am requesting air india express to provide the cancellation link since 30th june. Despite of explaining clearly at...
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Hi,
I wanted to cancel my flight on 13th july 2020 to dubai with pnr jzgiqt but sadly there is no cancellation option on the air india express booking site as it only allows to change or modify date and seat under manage my booking.

I tried hard to reach the two 24x7 customer care numbers provided on 11th july and again today on 12th july but no answer. I wrote emails to customer care 45 hours before the flight departure,...
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S
Sundar Thambu
from Tiruchirappalli, Tamil Nadu
Jul 11, 2020
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Refund and cancellation

Address: Airindia express customer service

Hi,
I need to cancel my ticket with pnr: fuvrwb
Travel date - 14/07/2020
From tiruchirappalli trz to singapore sin

I tried roaming around chennai airport - no staffs,
Then i tried with my family members at trichy airport - no staffs,
No customer care services was also available.
Tried the below numbers several times
[protected]
[protected]

I need my...
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G
Gagan6262
Jul 10, 2020
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flight date change or refund

I booked ticket from air india express website on 18 march 2020. But they cancel all flights and they told me when you going back to uae we will change your ticket date free o cost. Now they told me we cannot refund or change the date. Please help me what i do
Gagandeep singh
[protected]...
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As i mentioned in subject, i'm trying to book ticket on 9th july 2020 on air india express special charter flight dated 22/july/2020. After providing all the necessary payment details, error shows like booking not confirmed. But from account the money was deducted for ticket.

I hope air india team will resolve this hopefully....
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D
Dee Dee
Jul 9, 2020
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Flight ticket refund

I have one air ticket issued for my friend paid from my bank account. The flight was cancelled by airline due to covid outbreak. Even though it was not passenger's mistake, we agreed to charge applicable penalty while processing refund through airline's web page. It has been more than 80 days since we processed since the refund initiated, but so far the amount did not credit to our account. I wrote many times to airline for this, all i get...
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ஆரூடன் வெங்கட்
Jun 25, 2020
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Refund for Confirmation - RWLXCZ

Dear Sir/Madam,

have cancelled my air ticket on 26/04/2020, but the refund amount not yet Credit in my account...

Debit Card MSCD ************3008 VENKATESH VAITHILINGAM 448.00 AED Approved [protected] Refund

Debit Card MSCD ************3008 VENKATESH VAITHILINGAM 445.12 AED Approved [protected] Refund

Please Please Please REFUND the amount & ADVICE...(Which Date I will get the...
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ஆரூடன் வெங்கட்
Jun 25, 2020
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refund for - rwlxcz

Dear sir/madam,

I have cancelled my air ticket on 26/04/2020, but the refund amount not yet credit in my account...

Debit card mscd *3008 venkatesh vaithilingam 448.00 aed approved [protected] refund

Debit card mscd *3008 venkatesh vaithilingam 445.12 aed approved [protected] refund

Please please please refund the amount and advice...

Awaiting your reply...
br...
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A
Arul Maria Arockiadas
Jun 16, 2020
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Refund problem

I booked a return ticket to travel from trichy to sharjah on 07-july - 2020 and[protected] through cleartrip value of aed 1280.
Month of march i got reschedule notice around 7 hours on both trip and informed i am eligible to get full refund if reschedule time more than 3 hours.
Somedays later i sent request through cleartrip to cancel tickets but i got noticed to get refund only aed 858.

Can you please help me...
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S
Shaija20
Jun 13, 2020
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refund of air ticket

Dear team - i understand you are facing very high volumes but it’s a month i have been waiting for my refund on the cancelled tickets - there seems to be no end to my wait - can i know the date by when the credits will be made available.

For your ref the pnr as foll:
Abgtze
Angfxi...
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B
Bino Caesar
Jun 12, 2020
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Refund status

I cancelled my ticket in air india express on may 25 i got mail fro air india express stating will be refund in 7-8 days, but its been more days now i didnt get refund yet. When i mailed them many times i am not getting any reply from them, kindly do the needful...
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B
Bilimora20
Jun 3, 2020
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Refund pnr no frady not received in bank account

Address: B 11 GANESH SOCIETY NEAR SOMNATH TEMPLE, BILIMORA DI NAVSARI

I have cancelled my booking on 27 march 2020 confermation no FRPQDY Name Bankimbhai Mangabhai Patel .
my account no[protected] bank state bank of india IFSC CODE-0000337.But i have not receved my refund in my bank account.I HAVE CANCELLED MY TICKET AS PER REFUND TERMS AND CONDITION AND PANELTY CANCELLATION CHARGE WILL BE DEDUCT IN RECEPT SO PLS RELEAS MY APPLICABLE REFUND IN MY BANK.AND I ATTACHED RECEPT FROM AIR LINE.
Thanks.PLS...
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Hi team,

My tickets have been auto cancelled by air india express and i followed by nearly 23 emails but i am not getting proper response from air india express on my refund amount. Kindly escalate and do the needful. I am unable to contact customer care services via phone.

Booking id krliyd -

My email id girishsubramani. [protected]@gmail.com...
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R
Rahul Kathuria1
May 23, 2020
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no refund booking flight date 24.03.20

Pnr no. Hygnin
Name :- rahul kathuria
Madurai to new delhi
Boooking date 23.03.20
Status :- confirmed...!
I got no message or email whether this flight is cancelled or not..
I booked the flight for 24.03.2020... While the govt. Allowed the flight to reach delhi before midnight.
And your airlines booked the tickets and cancelled the flight and did not even inform.
But when i called customer...
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R
Rahul Kathuria1
May 23, 2020
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no refund booking flight date 24.03.20 lockdown date 25.9.20

Pnr no. Hygnin
Name :- rahul kathuria
Madurai to new delhi
Boooking date 23.03.20
Status :- confirmed...!
I got no message or email whether this flight is cancelled or not..
I booked the flight for 24.03.2020... While the govt. Allowed the flight to reach delhi before midnight.
And your airlines booked the tickets and cancelled the flight and did not even inform. And now refused to refundbr...
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