[Resolved] Aircel — Balance deduction and no customer care | |||
Hello. I have an Aircel mobile number and Aircel has been deducting balance for a games service (Rs. 99 per month) for the past three months. Whenever I call up the customer care or 155223 (their de-activation portal), they say that no such service is activated on my number. Now for the past 48 hours, every time I call their customer care, they cut the call without even connecting me to the executive. When I try from another number, they deduct balance without any reason. Please help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Hi Sivaraj,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Abey saalon reply karo.
Let me tell you that there's no reply from your side. You always give people a deadline for resolving problems, right?
This time, I'm giving you a deadline for resolving my problem again: if my problem is not solved within 24 hours, your systems will be hacked into (Let me tell you, I'm a hacker by profession, and I've HELPED many companies like AirTel in resolving their problems) and ALL YOUR SERVICES WILL BE SHUT DOWN. And, let me assure you, you will have NO TRACE against me.
Call me to listen: [protected] (Vodafone Number, as Aircel network is useless too).
THIS IS YOUR LAST WARNING. Your 24 hours start at 19:13 IST 12/12/14
Don't blame me after this.
Let me tell you that there's no reply from your side. You always give people a deadline for resolving problems, right?
This time, I'm giving you a deadline for resolving my problem again: if my problem is not solved within 24 hours, your systems will be hacked into (Let me tell you, I'm a hacker by profession, and I've HELPED many companies like AirTel in resolving their problems) and ALL YOUR SERVICES WILL BE SHUT DOWN. And, let me assure you, you will have NO TRACE against me.
Call me to listen: [protected] (Vodafone Number, as Aircel network is useless too).
THIS IS YOUR LAST WARNING. Your 24 hours start at 19:13 IST 12/12/14
Don't blame me after this.
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Deactivating this number.