Aircel — Bill received payment | |||||
My name is lokkesh I am using Aircel past three years and also I am travelling to Banglore in year 30 times. When I am travelling outside automatically the network will be changed to another network till now. I will receive bill nearly 2000 to 2500. Now I had stayed in Banglore 7 days they charged 30000 bill payment to be paid I asked in customer care why like huge bill came to me they are telling u had used data so only we charged. Their response not happy to me. Pls help in this matter to clear this I need this number to continue my business.now they had cut outcall also no one responding to hear my problem I never used their network I had used Airtel 4G only in banglore Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Lokkesh Kumar,
We've checked and found that the number has been latched on to non Aircel network i.e. TATA Karnataka, India; VODAFONE Andhra Pradesh, India & VODAFONE Karnataka, India and consumed 2.35 GB data. Hence. amount of Rs. 26844/- with tax has been charged as per the base rate of 10P/10KB. Hence, the charges found are correct and we won't be able to post any adjustment in this regard.
Thanks and Regards
Aircel Social Media Team
We've checked and found that the number has been latched on to non Aircel network i.e. TATA Karnataka, India; VODAFONE Andhra Pradesh, India & VODAFONE Karnataka, India and consumed 2.35 GB data. Hence. amount of Rs. 26844/- with tax has been charged as per the base rate of 10P/10KB. Hence, the charges found are correct and we won't be able to post any adjustment in this regard.
Thanks and Regards
Aircel Social Media Team
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