[Resolved] Aircel — Unnecessary forced subscription of a service | |||||
Sir, I am Debasis Panigrahi, a bonafide customer of AIRCEL. I am using a AIRCEL company sim (Mobile No.[protected]) since 2012. Today in the afternoon at 12:35 PM they have activated a pack called ORIPI95 for which Rs.95 is deducted from my main balance. This pack is activated by AIRCEL and when I called customer care they are saying only one sentence "sir .. U have activated it from your side and we cannot refund your amount as this is one time activation". This problem is repeated many times in the past and not a single pie is refunded. I use other sims such as Reliance, Airtel, BSNL and Idea but AIRCEL has the worst customer service. It always tries to grab customer’s balance by different means. So, kindly take some action. I request you to help me recover my amount. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in