[Resolved]  Airtel — 4g dongle complaint, 4g never works in bangalore with the provided dongle

Address:	Bangalore Urban, Karnataka, 562125
Website:	airtel.in

From: suresh kumar b
Sent: sunday, may 8, 2016 5:38 pm
To: nodalofficer. [protected]@in. Airtel.com
Cc: compliance. [protected]@bharti.In; [protected]@in. Airtel.com; gopal. [protected]@in. Airtel.com; ceo. [protected]@airtel.In; srinivasan. [protected]@in. Airtel.com; [protected]@trai.Gov.In; [protected]@trai.Gov.In; [protected]@trai.Gov.In; [protected]@trai.Gov.In; [protected]@trai.Gov.In; [protected]@trai.Gov.In; [protected]@trai.Gov.In; [protected]@trai.Gov.In; [protected]@trai.Gov.In; [protected]@trai.Gov.In; [protected]@trai.Gov.In
Subject: re: complaint with dongle device no [protected]

Dear nodal officer of airtel,

Please try to understand i have brought a dongle which carries the number [protected], how can you reach on this number, does the dongle support voice calls?

There is a registered alternative number on this records and why you are not contacting me on this number, i am getting the below message again and again, now its 1 month and its not working.

How hope less and inefficient support is this, you committed that you will send some technician to help and till now no one turn up, i continue sly get message as my tickets are closed, and i am satisfied.

My problem is not solved, if you cannot support return me my money.

People in the cc i hope they are valid email id, please help me here, i have brought a 4g prepaid dongle from airtel and its now 1 months and its has never worked, and from that time i am calling there call centers and emailing and no help till now. Could you please help here. The dealer is telling that i need to contact support and he is help less, i have been sold a airtel 4g micromax dongle. It never works in 4g.


Regards,
Suresh