Airtel — Airtel MNP is not activated after ported out from docomo

ravimayura431

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi, This is Ravi Krishna Mayura, I have applied for mnp to the airtel postpaid for my number [protected], My number got disconnected from Tata Docomo from 6-May-2015 and Since that time the new airtel 4g sim which was issued to me also not working along with my previous sim. I made several calls to Airtel Customer care to fix this issue but not yet fixed till now. I came to know from airtel service center that the sim issued to me is damaged one and my number is pending for TV Approval. My straight question to Airtel is how many days they need to finish this process. I'm facing severe problem and I no longer can tolerate this. I already lost my most important calls and unable to make bank transactions.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Mayura,

This is with reference to your post dated 12 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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