Airtel Complaints & Reviews

I have placed order for apple i phone 7 32gb on 30th of october 2017 and made payment of 7777. Till now i haven't received the device from airtel. Also, as the plan says i'm eligible for postpaid, placed a request from prepaid to postpaid which is [protected]. Regarding this i visited 3 airtel outlets but no was educated about this service. I have raised several requests and complaints to airtel but no one is responding.

If...

Y airtel mobile number is [protected]. Issue: i am having network coverage issue. Coverage is extremely poor and fluctuating continuously at my billing address. I have complained couple of times, they come, take some reading/survey and goes off. No update to customer and closing off incidents without consulting me and my confirmation. Is it a correct way of handling incidents? After that i stopped making payment and eventually their billing...

Recharged with 399 on 12 oct 2017 for 4g pack valid for 70 days, but today
I was unable to make a call. Then i contacted the customer care and they say it is valid only for 28 days. If it was just for 28 days, why will i go for this option when i had many great offers from other service providers.
Even today when i google for airtel 399 pack, it explains as follows :

"now, airtel offers 399 with unlimited calls...

There was a plan of rs.399/- from airtel and validity was for 70 days. I paid online through their app.in first trial, the transaction got disturbed. Then i tried second time and was successful. But later i found from my bank account that rs. 399/- is deducted twice. Airtel's customer care confirmed that rs. 399/- have been received twice and the app is also showing double payment.

He told that extra amount can not be returned...

This is bring to your kind notice that, above mentioned complaint was done by me in July 2017 and without taking any action it was shown to have been closed by the company. Do the Needful and oblige.

Singhai Lakhmi Chand Memorial Trust...

My name surendran. My cell [protected]. I am not able to send sms or i am not receiving sms. My sms outgoing & incoming facility is withheld/barred by airtel. I called 121 & 198. But no body responding. Could not reach customer care officer at all. Even if they pick up my call. They treat me as a slave over phone. They dont take my complaint. They dont give me complaint number. They suddenly disconnect my call. I want solution for this. Activate...

When ever i am in roaming calls are not at all outgoing but incoming calls are connecting just outgoing are not working i even have paid for roaming recharge still the problem persists resolve this asap how many times i have to bring this issue to ur notice and how careless ur costumer care services are get your dhit together and concentrate on consumer service first...

Hi, my airtel app shows me new offer of 448 plan. But i am unable to activate that plan with my main balance. I hve balance of rs460. I called customer service for help but they told me to recharge for rs 448 and cant be activated with mobile balance. But why shld i spend money when i hve balance in my mobile.
Airtel is now customer friendly.
I think it's better to change service... I am totally upset......

Hi,

I have my postpaid mobile no. Of airtel. [protected], i had made one excess payment around rs. 900/- to airtel against my bill. Then i ported to airtel prepaid. On asking for refund from customer care for the excess payment, they had logged in my complaint. They have sent a cheque to my old address where i dont live anymore. And i dont even have access to that address anymore. So i requested them to transfer the amount...

I am not receiving any incoming calls since last 4 days. Outgoing calls are working fine.

When ever someone is calling me they are getting a message "call cannot be completed, please contact customer care"

I have contacted customer care support but they always says within 24 hrs your problem will be resolved, but it never gets resolve.

When i visited the service center for this issue they swapped...

Dear consumer forum,

I would like to bring into your notice that the airtel customer care is cheating the customer by giving fake promises.

I had a request for waiver of certain fee that was included on 6th of november 2017.

Airtel representative informed it would take 2-3 days for approval of the waiver, though i informed it would skip my billing cycle and could cause late payment again for next...

We are not able to change packages and remove unwanted channels in mobile app as well as internet.

It is showing only current package and balance amount.

we want to remove some channels which is not required.

Pls help us....

Hi, this is ashok from sattur, tamilnadu (626203). As there are more than 2 lakhs people living in our, 4g network is not available here even 3g too. Always the net speed is not crossing 100 kb/s. This is the maximum speed limit we can reach out in our locality. We have made several complaints over phone but no action has been taken for the past 6 months. We are unable to use our datapacks and this is kind o[censored]nexpected cheating from a reputed...

Airtel has upgraded their software in my complex and now have forcefully disconnected many channels from my set top box. When i raised a complaint with customer service regarding this, they said the site engineer will come and rectify it. Now the site engineer says that airtel has upgraded the software and hence i have to buy a new hd box and after that i will get my channels. This is not the first time airtel has done this to me. The charges...

Yesterday i received this message in which on rchg of 399 the pack validity is 84 days bt yesterday when i go to mobile shop for recharge he said that validity is only for 70 days n i showd him this message and he told me to talk to customer care n whn i filed a complaint to customer care abt this they said we cannt help u in this... M disaapointed from airtel bcoz of this hope u will solve this prblm as soon as possible otherwise i will...

I am using airtel network for past 3 months and as per they said the data will fastest among the other networks. But it may only applicable for the pospaid plans. Because the unlimited plan is not even working well and even calls drop for a while. Don't know why they are telling its a fastest network. I am really fed up using the india's fastest network. Even my friends using aircel and other networks but they are laughing at me as am using...

I have an airtel prepaid connection number (+91 - [protected]) frc 495/- from kolkata. Whenever i came to roaming (Vellore) i am unable to make outgoing calls, but receive incoming calls.

The 4g data is also not received even though my husband has airtel and able to use 4g data in the same room itself.

It is very hard when you have a critically ill patient with you and you are not able to make urgent calls even...

I paid 31 rupees for 400 free sms for 28 days. But when more than 350 sms and days are valid today 09.11.2017 i was deducted 2 rupees for 2 sms i sent for a local number. So today 09.11.2017 again i paid 31 rupees for 300 sms package as i required to send more sms. As my balance of 400 sms package offered by airtel to my number and validity is still existing kindly return 31 rupees today what i recharged + 2 rupees deducted for 2 local sms...

Dear airtel,

Air tel collected the rs, 1000 for brodband connection. Due to some issue they could not provide connection. Rs 1000 was paid vide cheque no 2585359 and credited into air tel account on[protected]. Refund was requested since july 2017. I do not know why it is delaying. I hope with this information you can take immediate action. Attached the...

Dear sir, your airtel cellular network is the most used mobile network in my locality, but there is no 4g upgrade and most of all 3g network is so unstable and annoying... So please upgrade your network here or least of it fix the 3g network... Hopefully this complaint reaches you....
Please resolve the issue otherwise i will port my airtel number to other provider

Thanks...