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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1075

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P
pkthegladiator
from Bengaluru, Karnataka
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wrong promises on new postpaid connection

Address:Bangalore, Karnataka, 560048
Website:www.airtel.in

I was using vodafone postpaid and got a call from airtel postpaid dealer from one of the bangalore branch/agency offering the following things on 499 family infinity plan:-

1) advanced amount of rs 150 (Which i have paid already) will be refunded in my first bill while applying for mnp new connection
2) lifetime airtel tv subscription
3) free lifetime mobile insurance
4) lifetime 25 gb data per month (Now...
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Address:Thane, Maharashtra, 421301

It has been observed that airtel has unethically opened bank account while linking adhar card number with airtel mobile number. This bank account has been opened without consumers permission stating this as a promotional offer. I really would like to know how this bank account was opened only on the basis of adharcard with no other documents

My gas subsidy is getting deposited in airtel bank after linkage of adharcard. Now...
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D
Dobre Mandal
from Ajmer, Rajasthan
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deduction from main balance

Address:Murshidabad, West Bengal, 742123

Sir i made a recharge of rs.899/- for unlimited call including roaming and 2.5gb data from airtel for 84 days on 30.08.17. Everything was fine till few days ago. Now even though i have net balance (Entitled for 2.5gb per day) i am being charged for using internet from my main balance for the last few days.
I am told by the customer care that i am not using a 4g sim. Then how i was using the same sim before few days and availing full...
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Prateek Ghodeshwar
from Delhi, Delhi
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customer service at airtel store is pathetic

Address:Raipur, Chhattisgarh, 492015

Executives at airtel store in jaistambh chowk, raipur have no manners. I just asked for linking mu aadhar number to my airtel number and the lady at the counter asked if i could please cut my thumb and give it to her since the timings are over right now. She could have replied to me generously. A customer visiting a store from 15kms will never expect such detrimental replies that degrade the brand airtel....
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R
Rewati Bhide
from Mumbai, Maharashtra
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billing issues and disabling my phone

Address:Pune, Maharashtra, 411052

Dear airtel,

I have been using airtel for almost 6-8 years. However, this is the most horrible treatment i have received till date. Let me mention the sequence of incidents below:

I noticed my bill amount was exceeding my usual amount since april 2017.in april 2017, i changed my plan. However, some data top up was added in that plan without my consent and that value was rs.250 plus taxes per month.
br...
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D
Durgesh shishodia
from Noida, Uttar Pradesh
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vulgar calls and abusive sms

This person who is using [protected] making me call again and again and sending vulgar and abusive sms to my number. I just wants to stop any call or sms from his number on urgent basis. I am seriously frustrated by his nonsense calls and sms. Please help me by blocking this number. Please help me i am in big trouble. Please take a necessary action against this number....
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Lalita Kumari
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel secure - claim rejection

Address:New Delhi, Delhi, 110019

I secured my phone with airtel secure.in a recent incident due to a speeding car passing by, my phone slipped out of my hands as i was trying to save myself and get away from the car. Yesterday, i got a call from airtel secure team stating my claim has been rejected as it is "improper handling of the device". Only the screen of my phone got broken, else it looks as a new phone.
And in-spite of a long conversation with the customer...
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R
rincks
from Kolkata, West Bengal
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samsung j1/ mobile phone is damaged

Address:Kolkata, West Bengal, 700061

My mobile phone screen is damage and display is not coming in my mobile phone. As i was walking in the road accidently some one push me and the mobile phone fell down from my hand and the screen was broken and the display is not coming in my phone.
This incident happen one week before i. E. 29th september, 2017.
You are requested to please repair the mobile.

Amit gupta
[protected]...
+1 photos
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D
Dikshith
from Noida, Uttar Pradesh
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mishandled my phone and damaged by airtel also false statement airtel

Address:560011
Website:[email protected],[email protected],[email protected]

I had taken airtel secure insurance for phone for damaged and theft protection


My phone had fallen down from my pocket & one side edge of the screen got cracked but phone was in working condition. I had raised the request for insurance coverage. Airtel team had taken my phone for repair and while retuning back they damaged the phone beyond the actual condition (Back side glass was returned in broken condition & front...
+1 photos
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B
BadTelService
from Hyderabad, Telangana
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airtel service is absolutely horrible

Address:500026

1. I have prepaid for unlimited talk and 2gb data on september 28th, rs 309 till october 27.

2. Airtel has cut off my service on the pretext of no funds on account. What the heck are they doing with the prepaid amount!!!

3. I have urgent work. I cannot make calls. I have to leave for the us in a few days but first work has to be done.

4. Even my call to local airtel number is not operable on the...
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S
Sobin Sebastian
from Ernakulam, Kerala
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not accounted by security deposit (refunded amount) while connection

Address:Ernakulam, Kerala, 682013

Sir,

My name is sobin sebastian. I took a broband connection in 2015 nov. While taking broadband connection they charged rs. 1000 as security deposit in advance. From that date to till now i regulary paid my all bill amount. Now i asked them to disconnect my airtel connection.in this time they are saying that 1000 rs. Cannot be refunded. The reason they are saying that its not recoreded in their records. If you look my attachment...
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G
gupta.manish
from Chennai, Tamil Nadu
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network issue in shivaji nagar gurgaon

Address:Gurgaon, Haryana, 122001

My name is Amit and i am living at 6/96 Shivaji nagar gurgaon haryana.
There is no network coverage in my area. Situation is such that in my house my no shows as not reachable. Several times a have complained in the local office and customer care but no solution was provide for the same. Please resolve the issue else i have to seek other network options which i don't want to do.

Amit
[protected]...
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S
stuti kapoor
from Bengaluru, Karnataka
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incorrect billing of broadband network for month of september

Address:New Delhi, Delhi, 110026
Website:www.airtel.in/broadband

[protected]_dsl - user id
I have been wrongly charged for broadband bill for month of september t. As it is visible in one of screenshots attached that i have tried to make payments many times online through my debit card but due to some issue with the site my payments was not processed. I had called regarding the same to customer care no. [protected] and spoken to customer care executive for the same and the executive confirmed there...
+2 photos
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A
Abhudai Singh
from Delhi, Delhi
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network connection down showing no service

Address:New Delhi, Delhi, 110092
Website:www.airtel.in

Team,
I live in shakrpur, delhi (110092) & from past 48 hours i am not getting any service. Neither data is working nor callings coming in or going out. No service is coming up. I tried calling your pathetic customer care however they are simply useless. Help me in getting this sorted else i am ending connection now, i am tried. My work is impacted...
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R
ravi budakoti
from Meerut, Uttar Pradesh
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cheated to customer

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.121.airtel.com

I got called from airtel executive for sim port purpose they gave me offers that they will provide me free insurance of my phone for one year and free calls and sms and 30 gb data for one mouth. So i port my sim from vodafone to airtel but now i got bill of rs 538.44. Bill period from 2 sep to 1 oct. But airtel executive told me that i'll get free calls and sms for one month and after then i'll charged for the plain and my insurance as per...
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A
Anjali sai
from Chennai, Tamil Nadu
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recharge failed, refund issue

I done recharge on 22.09.2017 of rs.399, my transaction id is[protected], recharge was failed and i got a message on that day itself as" transaction had failed due to technical issue and recharge amount will refund within 7 working days, but its almost 15 days had finished, still now i didnt get any refund from your end, so check it once and kindly resolve my complaint....
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Address:Bangalore, Karnataka, 560011
Website:www.airtel.in

Hi team,

My name is ahmad rehman and i have airtel mobile number in karnataka circle from last two years.in march 2017 i have changed my mobile bill plan from my corporate 399 to infinity plan 549.

Last month some lady from my company had lodged a complaint in my company icc department (Internal complaint committee) and she had made an allegation that i had made calls to her/sms her. Now icc team is asking for...
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H
Hussain Lookmani
from Hyderabad, Telangana
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recharge not delivered

I am not getting recharge delivered on my phone I did recharge of 197;a while ago plz help immediately as I have to make urgent calls plz solve the issue as soon as possible I did it from m standard chartered bank account...
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A
Abhishekam
from Delhi, Delhi
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outgoing messaging service

Address:575025

Hi i'm receiving messages, but unable to send messages to anyone. Recently i bought a new smartphone, so i changed to 4g from 3g.
Then some how i think the smsc number been deleted. Then i tried to fill it in phone settings, still unable to send messages. please help....
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A
All Domain
from Mumbai, Maharashtra
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faulty online payment portal and lack of information with the staff

Address:Mumbai City, Maharashtra, 400028
Website:www.airtel.in/postpaid-bill-pay

Dear mr mittal if you are serious about level playing in todays competition in telecom than better tie many loose ends at airtel. Here are few experiences

The staff do not have or lack in providing all intrinsic details about the data plan.
The online payment portal of airtel has no option to print the receipt or save it as pdf.
Unfortunately after making the payment, airtel does not even bother to mail the acknowledgement...
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