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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1077

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Hi team,

This is with respect to my india mobile number.

I had activated international roaming on my number for canada on 2nd oct, 2017 (Monday). I had done a special international roaming recharge of rs.2999/- for the country canada and it was successful. I was supposed to get unlimited incoming, 250mins outgoing, 3gb data and 100sms/day for 10days.

However i am not able to make outgoing calls....
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R
rsuka
from Mumbai, Maharashtra
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airtel 499 offer for mnp at 349 - a mess

Address:Chennai, Tamil Nadu, 600094

Just moved today from tata docomo to airtel (499 offered at 349). Have been following up with 121. Their network is so bad (4g, 3g and any other with mobile data and without) that their customer care is not able to hear me. The airtel associate who provided the sim and did the registration is not available - his phones switched off. Had asked for a 50 rupees isd rate cutter pack. With difficulty if am able to reach 121 they claim am on unrelated...
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A
Ankit Darjeeling
from Kolkata, West Bengal
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your promises

Address:Darjeeling, West Bengal, 734101

Your people had convinced the whole market to join airtel saying that after we do so they would add a network booster in the area. It has been a year or two and till today they have done nothing. They dont even now listen to our complaints. And the network has now gone even worse. The market is saying to file a complaint in the consumer court so please respond as to what should we do. You say that airtel is the best company in network so...
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S
seshamanjari
from Yarada, Andhra Pradesh
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recharge of rs.399/- for mobile no.9949173524

Address:Visakhapatnam, Andhra Pradesh, 530044

Dear sir,

Ref:- transaction no.[protected]

I have recd a message for 84 days validity rs.399/- package. Accordingly yesterday i have initiated through net banking of axis bank. Rs.399/- deducted from my account but recharge message not recd.in my mobile. Pl check it and refund the amount to my axis bank account. Further also clarify my mobile is eligible for rs.399/- with 84 days validity package or not br...
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S
subodh kadu
from Morjim, Goa
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airtel money bank account blocked

Address:Wardha, Maharashtra, 442302

My airtel payment bank account no. [protected] has been blocked please unblock it or refer me how can i unblock it. Explaining in brief i recently opened airtel payment bank account by app and there after i completed kyc from bank point and added 100 rs to start my bank account but after that when i want want to recharge my no from balance olin wallet tgere came a notification that my account is blocked please contact costumer services but...
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Address:Kota, Rajasthan, 324008

From last few days 4g data service has been stopped in area (Kunhadi kota rajastha -324008). It was working fine till 27 sept after that something happened and nobody in area is able to access 4g data though airtel has already charged 399 for 70 days plan (1gb data per day). Please get this fixed as soon as possible because it disturbing my work. No good response from customer care calls because they always say that they will send this further...
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Website:Airtel

Cheater airtel, i am paying for 4g network and i have contacted many times you people are saying that in my area 4g is moderate. Then why we are not getting 4g speed and 4g network signals.
You are the big money looter network company in the world by simply providing less than 2g speed and making money with 4g network.

I am using latest smartphone to support this network....
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R
rajivinfobool
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number porting to airtel on 20 sep 2017 but still there is no signal

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,

My number [protected] has been ported to airtel on 20 september 2017 11:30:00 pm and i have receive this confirmation from airtel via sms.
But after that there is no signal on airtel sim.

I have sent email to airtel and also coordinated with airtel store but still problem is not resolved.

I am facing huge losses everyday in my business and even unable to make any transaction because...
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T
tencho
from Kolkata, West Bengal
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0 level of 4 g stability

Address:East Sikkim, Sikkim, 737101
Website:[email protected]

Worst service provider should go to airtel. And why do this company give advertisement that it is the fastest 4 g service provider! Really? 4g network with 0 net stability. And i wont even blame my phone cause its i phone 7. I could nt even use my 1 gb per day properly. And sometimes the whole 1 gb remains unused. And once i called customer care for complaint. And trust me it was such a worst care. Rather than hearing the voice of the person...
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H
Harishankar Mina
from Jaipur, Rajasthan
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not provide 3g or 4g network

Address:Karauli, Rajasthan, 322234

Sir i recharged rs 404 recharged for unlimited call and daily 1gb data. But airtel not providing network in my area pin 322234. Whether airtel offered me this plan. Pls provide 3g or 4g network. Because airtel offered me to do recharge on this number [protected] but they are not given proper benifit. Sir i want that airtel should we provide proper 3g or 4g network to avail these offer. Airtel showing 4g coverage in area but there is no network...
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J
Jitesh Chaudhary
from Roorkee, Uttarakhand
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internet not working after recharge

Address:Saharanpur, Uttar Pradesh, 247001

I made a recharge of 345 rupees pack on 24th september from the airtel app. I'm supposed to get unlimited calling and 1gb/day internet as per the plan details. The internet worked fine for few days but then since last 4 days i can't access internet on my phone and it shows zero mb data remaining when i checked my account. I've been facing a lot of issues since i was travelling for the last 4 days so kindly resolve this issue for me. I lost...
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J
jaya1958
from Palakollu, Andhra Pradesh
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recharge for talktime not received

Address:Vizianagaram, Andhra Pradesh, 535002

1. We made online recharge for the no:[protected] for rs. 50, but this recharge
Not processed for above mention no. But in my account (Sbi) amount was
Deducted.

2. For the same number again we made recharge for rs. 200, but for this also have the same problem. It was taken by within the last 4 days. Please, rectify the problem as early as possible. Thank you...
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P
Prashant Bhusari
from Lucknow, Uttar Pradesh
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regarding worst service and arrogant answers by customer care agent.

I had problem regarding payment bank and i talk with customer care agent. After communication my airtel balance was debited. So called to 121 care to solve the problem. But unfortunately customer service agent mr. Swetansh talk with me arrogantly and do not give proper information.
I used airtel since last 8 years but within last 4 days i face lots of problem regarding payment bank and customer care agent. That's why i am going to...
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A
anjalisinhaa314
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heavy bill on data usage

I had left for germany on 10th september 2017 and while leaving i had 22gb of free data accumulated in my account as per airtel policy.
I have been using the data services for the entire month of september with the hope that my free data will be utilized in the international roaming.
After receiving the bill for the month i am in utter shock. The data balance got reduced to 21.6gb and the bill amount is 50483 inr which is...
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S
sandy1406
from Pune, Maharashtra
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399 plan 84 days not applicable for new users

Address:560048

Why airtel is cheating the customers, when i call the customer care and nodal team, they are clearing telling that 399 plan for 84 days is applicable for only selected customers. Why airtel is doing such partiality to other customers.in that case airtel has stop advertising the ads about this offer.

If nodal officer don't have access to check the offer, the why can't they check with marketing team....
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Address:Hyderabad, Andhra Pradesh, 500084

I converted my number from post paid to prepaid. I am not able to recharge my number using airtel app or any online mode of recharge. I have raised complain via call and sent email to 121.

I havn’t received any updates till now. Its too bad that i am not able to do from airtel app as well.

I am not sure what kind of service is this. If we change from prepaid to post paid airtel makes no mess and not when we...
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Not getting my benifits in Internet as promised by airtel.They are offering the best downloading speed but in actual they are worst.Downloading speed is 14.13k/s.
Felt cheated by airtel....
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V
Vinayraj88
from Pune, Maharashtra
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sms blocked incoming/outgoing

Address:411027
Website:India

Hi Team,

My No.- [protected]

I have upgraded my sim to 4G on 27sep. but since then my SMS blocked and till now i don't get any response from Airtel. I called many times to 121 and sent email to [protected]@airtel.com but no resolution provided yet. I am seriously very frustrated with your service now.
I can't receive any OTP for my online transaction. Please look into it on priority.

Regards, br...
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S
Sansug
from Chennai, Tamil Nadu
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irresponsible customer service and unethical business trick.

Address:Coimbatore, Tamil Nadu, 641111
Website:[email protected]

This is to bring to your notice that Airtel Network has very poor coverage and very poor customer service in our area, Vellalore, Coimbatore with pin code 641111. Two months back, I went to an Airtel store in Chintamani near Bata Showroom, Coimbatore, and enquired about Airtel Dongle. The sales executive named Saira Banu from that office attended us and promised us that there is very good network coverage in our area Vellalore and sold us...
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M
Mishra Alok
from Kolkata, West Bengal
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unwanted charge by retail store

Sir,
21-09-17 ko [protected] ko maine portin ke liye mukherjee nagar retail store pr diya. Jiske liye hmse ₹110 ka charge kiya gya, mnp request reject ho gya by existing operator. Resubmit mnp request but finaly rejected due to mismatch o[censored]pc code.
. Aj ke day maine retail store jake mnp le liye liye gye charge ko return karne ko bola to sim replacement charge ke liye mere se ₹25 charge kiya gya, jabki mera number mnp hua...
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