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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1078

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S
sandy1406
from Pune, Maharashtra
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399 plan 84 days not applicable for new users

Address:560048

Why airtel is cheating the customers, when i call the customer care and nodal team, they are clearing telling that 399 plan for 84 days is applicable for only selected customers. Why airtel is doing such partiality to other customers.in that case airtel has stop advertising the ads about this offer.

If nodal officer don't have access to check the offer, the why can't they check with marketing team....
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Address:Hyderabad, Andhra Pradesh, 500084

I converted my number from post paid to prepaid. I am not able to recharge my number using airtel app or any online mode of recharge. I have raised complain via call and sent email to 121.

I havn’t received any updates till now. Its too bad that i am not able to do from airtel app as well.

I am not sure what kind of service is this. If we change from prepaid to post paid airtel makes no mess and not when we...
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Not getting my benifits in Internet as promised by airtel.They are offering the best downloading speed but in actual they are worst.Downloading speed is 14.13k/s.
Felt cheated by airtel....
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V
Vinayraj88
from Pune, Maharashtra
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sms blocked incoming/outgoing

Address:411027
Website:India

Hi Team,

My No.- [protected]

I have upgraded my sim to 4G on 27sep. but since then my SMS blocked and till now i don't get any response from Airtel. I called many times to 121 and sent email to [protected]@airtel.com but no resolution provided yet. I am seriously very frustrated with your service now.
I can't receive any OTP for my online transaction. Please look into it on priority.

Regards, br...
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S
Sansug
from Chennai, Tamil Nadu
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irresponsible customer service and unethical business trick.

Address:Coimbatore, Tamil Nadu, 641111
Website:[email protected]

This is to bring to your notice that Airtel Network has very poor coverage and very poor customer service in our area, Vellalore, Coimbatore with pin code 641111. Two months back, I went to an Airtel store in Chintamani near Bata Showroom, Coimbatore, and enquired about Airtel Dongle. The sales executive named Saira Banu from that office attended us and promised us that there is very good network coverage in our area Vellalore and sold us...
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M
Mishra Alok
from Kolkata, West Bengal
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unwanted charge by retail store

Sir,
21-09-17 ko [protected] ko maine portin ke liye mukherjee nagar retail store pr diya. Jiske liye hmse ₹110 ka charge kiya gya, mnp request reject ho gya by existing operator. Resubmit mnp request but finaly rejected due to mismatch o[censored]pc code.
. Aj ke day maine retail store jake mnp le liye liye gye charge ko return karne ko bola to sim replacement charge ke liye mere se ₹25 charge kiya gya, jabki mera number mnp hua...
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S
Shashidhar Srikanth
from Bengaluru, Karnataka
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network issue for the last 3 months

Address:560061

On the 27th of july i had raised a complaint with airtel customer care that the network in my area was very bad and we could not recieve any calls or use the internet. A ticket with number sr78130210 was raised for this and i have since followed up with the customer care atleast 2 times in a week for a response.

On the 5th of august that request was put on hold saying that they will need to have an upgrade done on the tower...
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Kulwant sidhu
from Gurgaon, Haryana
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mobile damage

Address:Amritsar, Punjab, 143115

My phone was lying on the table and misfortunately spiled my tea on my mobile phone and after that day my phone is not working properly buttons like power button, home button volume button are not working properly even the battery is not working properly when i recharge my phone hardly life time of battery working three to four hours when i plug in for recharge it takes too much time to recharging or even the charging and speaker and microphone...
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S
shelvaraj sg
from Madurai, Tamil Nadu
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bill difference for the period 11/08/2017 to 10/09/2017

The postpaid bill for the period 11/08/2017 to 10/09/2017 to the phone number [protected] is detailed as below.
Bill plan charges - rs199
Local mobile usage charges - rs.0
Other mobile usage charges - rs. 36.30
Tax details - rs.60.36
Total - rs. 295.66

Amount mentioned in the bill rs. 395.66

The bill charged is rs. 100 more than actual. Kindly rectify the anomaly and send the...
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I lost my mobile on friday, 29th sep. I use airtel sim [protected]. The airtel is closed for 4 days holidays and i have to wait till today, 3rd october to get duplicate sim. I went to airtel office, 1st block rajajinagar in the morning and told that they don't have sim and asked me come in the evening. When i went at 5pm they are telling server is down. That means airtel customers have to wait for 5 days for any of their service. This is the...
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M
Mehul Lal
from New Delhi, Delhi
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fraudery in airtel office motihari

Address:845401

I am a resident of motihari and airtel user for past 5 yrs.
Presently there is single airtel office in motihari and they are enjoying monopoly in this region.
The ugradation of sim cards from 3g to 4g according to details i got from customer care are free for 4g enabled locations and rs. 25 for non-airtel 4g locations.
But here airtel store (Nirmal prem communications) in saran complex motihari are openly cheating the...
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Address:Saharanpur, Uttar Pradesh, 247001

Respected sir
I am extremely disappointed with airtel 4g services which dont work at my home. Everyone use fb, whatsapp, online games at his home. But i cant use all these things. I am facing lot of anger and mental pressure.

There is also a big problem that i have to face all these things until my no. Completes 3 months in airtel. I can not port my no. At all.

The "my airtel app" is worst app. We cannot...
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A
Anand Ms
from Chennai, Tamil Nadu
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worst networking problem - velachery guru nanak college.

Address:Chennai, Tamil Nadu, 600042

My office is located near velachery guru nanak college.
I am following with airtel for past 6 months. Got migrated from aircel for 4g connection. Neither i get data / voice, activate mca to get missed call alert.
Standard reply from airtel customer care that networking is working on it..
I don't think they have the capability of solving customer complaints....
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I
ilangog
from Chennai, Tamil Nadu
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wrong international roaming recharge

Address:Chennai, Tamil Nadu, 600041

Ref No[protected]. Air tel
I was travelling to dubai in the app i recharged for 2999 a[pparently that is for USA, I did not realise until I returned back contacted customer care as I have to pay for my services during my stay. I asked for a refund but they wanted me to use it USA . how can I get my money credited....
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S
Sm25
from Mumbai, Maharashtra
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airtel broadband (totally regret it)

Address:Mumbai City, Maharashtra

I applied for an airtel broadband connection.

I asked the representative amit to check if my office will be able to accommodate the connection with respect to the wiring. I gave a cheque of inr. 1000 as deposit.

Unfortunately, it could not be installed.

This was in april 2017. We are in october 2017.

I called them plenty of times, e-mailed them. I was promised the refund in september...
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A
Akash Mdp
from Bengaluru, Karnataka
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didn't receive cash back

Address:Mysore, Karnataka, 570008
Website:www.airtel.in

Hello there, i recharged my airtel number by using airtel payment app for 244rs to my number [protected]. It was clearly mentioned that i will get 50% of[censored]pto 75rs. But i didn't get any cashback even after waiting for 5 days...
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R
rahulagenius
from Pune, Maharashtra
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network issues since long

Address:411060

Since around 2 weeks now we are experiencing heavy network issues with airtel.in our area everyone using airtel is experiencing the same issue.in spite of number of complaints and follow-ups we are not getting any satisfactory reply. Neither there is any resolution to the issue. Phone does not work at all in the area undri and nearby in pune. Airtel claims to have best network but sorry to say that its not true and also we are experiencing...
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S
Sandeep Bhardwaj
from Jaipur, Rajasthan
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not able to send sms from mobile

Since last 2 months i am not able to send message (Sms) from my airtel prepaid mobile. I made complaint about the everywhere, even at airtel relationship center, customer care... But everybody failed.. They all saying we are working on the issue, but they are not able to solve the problem.

Now i came to know about a new problem, i am not to recharge my airtel account number...
Why this company doing this, i thought...
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S
Shujath Ali Khan Mohammed
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service temporarily disconnected

Address:Hyderabad, Andhra Pradesh, 500008

I reside abroad and use my airtel number whenever i visit india and also all my otp's are connected to this number. I always manage to top up and keep adequate balance and use it occasionally to sms anybody back in india so as to keep the service going but still i noticed that the number has been temporarily disconnected. Please activate my number at the soonest....
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A
Anusaar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

informed about unknown number recharged within 10 mins still airtel not helpful

Hi sir,
By mistake we recharged a wrong number twice and within 5 mins we intimated same to airtel and paytm but they are helpless and complaining on each other though bank huge amount transactions get cancelled with quick initimation but a recharge company or online application cant assist in this case. We also tried calling the recharged mobile number [protected] in a seconds span but it is giving "out of coverage' we are totally...
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