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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 2013

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S
svnsatya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responsive on technical help

Address:Bangalore, Karnataka

My self satyadev - Holding airtel DTH connection with consumer ID : [protected].
Registered several compliants regarding low signal strength and not able to watch TC.
Apr[protected] for video problem - it got auto closed by them on apr 26 with out visting house.
May 25 -2013 [protected] which also auto closed on may 30th with out visting come
jun5 [protected] till now action from company side.br...
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M
mshiva72
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of cheque and conveying wrong information about refund

Address:Hyderabad, Andhra Pradesh

Am Shiva with airtel number as [protected] . i have took a postpaid connection of airtel with a security deposit of Rs.500 and later i migrated to postpaid to prepaid connection on feb 7,2013 . As the postpaid bill is adjusted and i have to get the remaining amount and its already completed 4 months but still i not received the refund amount from the airtel .As per the airtel records they told that they have sent the cheque and amount is also...
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yogen59
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of main account balance for unused service

Address:Chennai, Tamil Nadu

I am using Nokia Lumia 820, with airtel prepaid. Recently I am facing regular deduction of amount from my main account regularly. I have tried by calling customer care and they said they won't return amount more than thrice for similar reason. I have been maintaining 2G and 3G balance. However, I am getting message as "thank you for downloading mp3full song. You have been deducted xxxx amt". This is fifth time I am losing...
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M
Manisha. B
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-cancellation of Internet Connection despite repeated requests and non refund of security deposit

Address:Mysore, Karnataka

Respected Sir/Madam,

We, Bhavna R ,Manisha B and Danisha S, foreign students in University of Mysore, would like to bring to your kind attention some of the problems encountered with the Airtel Company in Mysore. Since the very beginning they have been disappointing us with their poor service and lack of professionalism. We subscribed for a Broadband Internet Connection with the plan of 10 GB (2MBps/256kbps) in August 2012....
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A
ajay4827
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding recharge

Address:North West Delhi, Delhi

I got the following message from company on my registered mobile and later they refused to do so the message as I got is(Watch the latest cricket action! Recharge your airtel digitalTV ID [protected] for 6 months and get 5 months extra.)and second one which i got is(Watch the latest cricket action! Recharge your airtel digitalTV ID [protected] for 3 months and get 75 days extra.)the first one is dated 9/6/13& second one is 7/6/13 when I...
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N
NikhilGera
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Fraud case report

Address:Bangalore, Karnataka

We applied for a new Airtel Broadband connection through 121 (customer care) a couple of days before May 10th.
An Airtel representative (Lakshmipathi) came to our house (on May 10th) to check the feasibility and he gave a green signal to us. Next morning, (May 11th) he came again to collect the ID proof and address proof (Voter ID, PAN Card, a passport size photo) and three month's advance rent. We paid him Rs. 3150 and he said...
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A
anil_1182
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECHARGE BUT CONNECTION NOT STARTED

Address:Delhi

I Have recharge Digital tv on 5th June 2013 and mail to digitaltv with proof of payment but still my connection not started, Error massage shown on my TV screen is dear customer your account is suspend due to
negative balance please recharge your account to resume service. I already wrote several mail To customer care and also try to call his customer care help line but i am not able to connect with them.customer care executive called...
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S
sandeepkcc
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding to customer care calls (Executive disconnects the call as soon as he pick n listen the problem)

Dear concerned person,

I want to lodge a complaint against bharti Airtel. I am a valued postpaid
Customer of airtel. When I call to customer care executive regarding some issue, they take
unusual time to pick the call. And on top of it as soon as they pick the call, intentionally it is disconnected just after hearing one or two words from me as if they are told to do so. It happens each time I call them....
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R
rahulgarg0429
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charges and no resolution

Address:Gurgaon, Haryana

Airtel charged extra for internet usage for my mobile no. [protected] and failed to resolve the issue despite several attempts via email, phone call to customer care and airtel relationship centre. Instead of solving the issue, there was extra charges charged in 3 consecutive bills and even they barred incoming and outgoing calls on my postpaid no. which i was using for official purpose. The extra charges was regarding internet usage on 3...
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I bought 3 Postpaid Mobile Connections from Airtel (2 Solitaire 1099 and 1 Solitaire 1599 Plan).

After first month bill, I requested Airtel to downgrade to Solitaire 999 Plan on ALL 3 mobiles.

Airtel Appellate emailed me saying that it is NOT APPLICABLE to my mobiles.

FYI, Solitaire 1099 does not cover Landline calls in free 4000 minutes. And my Solitaire 999 provides 2500 minutes free which cover...
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A
ankit29ankit
from Chennai, Tamil Nadu
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Airtel Cheating on Online Recharges

Address:Chandigarh, Chandigarh

I recharged my number from www.airtel.in with Rs.250, on the website it is mentioned that on 250 ill get a talktime of 250 but i received 219.50.
When i called the customer care, they are denying that there is no such full talktime recharge.
Even today this full talktime recharge is being displayed on the website.
Screenshot attached.

Ankit Agarwal
[protected]...
+1 photos
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F
fathhifadzli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel suddenly deducted Rs 99 from my credit for 'video value pack' without my permission.

Address:Satara, Maharashtra

I am an airtel customer using the number [protected]. On 9th june at 01:01 am I received a message from airtel saying "thanks for downloading value pack from airtel. You have been charged rs. 99." On the contrary I never authorized any such download. Moreover when I checked my balance immediately after receiving this message I noticed to my shock that rs. 99 had been deducted in total from my balance. This is outrageous to say the...
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Yogendra Udani
from Mumbai, Maharashtra
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No net work in around 1/2 KM in main area of Malad (W) Mumbai

Address:Mumbai Suburban, Maharashtra

At present in Malad (W) Mumbai S.V. Road about 1/2 K.M. area (Goraswadi, Khandwala college, Narsing lane naaka, Shantinagar, Ganpati Temple etc. upto Marve Rd. Signal touching S.V.Rd.) these areas are highly busy and full of trafic, there is no net work of Airtel since noon dtd. 7.6.2013, shop keepers have stopped refilling prepaid mobiles in absence of Airtel net work, the concern authorities sends us computer generated email replies ...!!!br...
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S
shramarajesh123
from Puttur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of internet

Address:Sangli, Maharashtra

Sir,
I have recharged my Airtel prepaid account on 15/05/13 for 1.2 GB 2G internet worth Rs 149/-. The account balance has successfully received but the connection gets automatically disconnected after 3 to 5 seconds. Many times I called the costumer care executive but got no solution in spite of doing everything he told. I also changed the SIM card by portability but the same problem was still present. The number of that SIM is...
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S
sukhdeep.ttsl
from Salt lake, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad behaviour of dealer and didn't return my money

Address:North 24 Parganas, West Bengal

I am the present user of airtel from last 2 yrs but i think to do MNP becoz the company is not good in customer service.

I purchased a new postpaid voice connection of airtel from Laketown dealer name 9 plus 9 on[protected]. After verification of document the dealer told me that sim will be activated in 24 hrs but till now its not activated and after one week dealer is saying that we can't activate the sim as u r residing...
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M
manjitsaharan
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lost scratch pin

Address:Mumbai City, Maharashtra

I hav bought airtel Rs. 30 top up voucher and while scratching I lost my some of my recharge pins.plss send my recharge pin or else you recharge my number.

Serial no.[protected]

Secret pin 9705 **** 0378 62

Mobile no. [protected]...
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K
kbhilwal
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dth offer not provide

Address:Ajmer, Rajasthan

dear ser yahe complaint jald se thik karaye. is complaint ke bare mai maine 5-6 bar kar di par company muje is complaint ka koi bhi jawab nahi de rahi hai.

DEAR AIRTELDIGITELTV CARE MAINE
MERE AIRTELTV PAR AAPKE
CUSTOMER CARE
JAIPUR [protected],
[protected](RAVI) KE KAHENE PAR
28/5/2013 KO OFFER
PRICE RS.720 MAI 12MONTH KA
RECHARGE MERY ID PAR KARWA LIYA
THA PAR
MUJE...
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Address:Kerala

i was on airtel web site when i opend one link my 75 rupess had deducted then 15 had deducted and i call to costemer care on 198 then i click on 6 then also 6 to speak to costemer care exicutive the give some information and they will cut the line i tride to get costemer care 2 days continusly the repeat the same always iam fed up of this...
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V
Vaibhav Rai
from Mumbai, Maharashtra
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Airtel Activating Services without Consent and Charging

Address:Uttar Pradesh

Airtel activated messaging service on my number: [protected] without my consent. And they didn't even notify through any message or mail. It is clearly a very deceitful deed. And this is not the first time they did this. It is a regular thing faced by airtel users in my family. Now it is unbearable indeed.

When i contacted customer care he gave same usual reply that nothing can be done to refund my money. They deactivated...
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A
amittharwani
from Pune, Maharashtra
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Hello tunes

Address:Agra, Uttar Pradesh

I requested the HELLO TUNES service on 25 may 2013 but even after giving the money i m not getting the hello tune requested. I am continuosly in touch with the customer care service of AIRTEL but not getting any response . The complain has been registered several times but even then there is no response....
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