Airtel Complaints & Reviews

My customer ID is [protected].
Since the time I subscribed to Airtel DTH, I had been complaining that the set top box was defective. However your engineers insisted that it was in perfect working condition. However their view changed as soon as the warranty period expired. On the expiry of the warranty the same STB became defective and they wanted to replace it. The STB was replaced with some old STB which started giving trouble from...

Hi,
Just wanted to bring to your notice my experience with Airtel, and the end of which I am sure you would contemplate the kind of services Airtel is offering to customers. I am also sending a copy of this mail to TRAI & DOT.

We had applied for a Airtel wifi connection (ref LL no[protected] in the month of aug.
• At the 1st stage I had paid the complete payment at your Sec 61 Noida store and I was...

Hi.
I changed from BSNL broadband connection to Airtel about 2-3 weeks back. Its is giving very poor service and I want to CANCEL my Airtel broadband connection. I have tried every helpline number, spoken to some dozen persons at the call centres and called the person who actually installed the broadband connection (no response). I an unable to reach anyone and my call is just passed on to new numbers where no one is able to help me.br...

Sir, to my Airtel Digital TV Id: [protected] i have paid Rs. 440/- through net banking on 11 Nov. 2011 but not recharge, still showing Rs. -9.80 (-ve). My particulars were as follows:
1. Id Number : [protected]
2. Banking Transaction ID: IG75975781
3. Order No: 8642263
4. Subscriber name: Bangdi
5. Email: [protected]@yahoo.com
6. Phone No. : [protected]
Requesting concern person to solve my problem...

Hi,

One month before I placed an order for installing Airtel broadband connection at my home. I requested for 1299 Monthly plan For the initial two weeks I didn't get the installation as I was told that there are some technical issues in lines; once corrected the installation will be done.

After two weeks, technical team told that connection cannot be given.So i cancelled the first connection & took...

we have taken 1mbps leaseline from airtel, and we paid 3 months advance payment with installation charges to airtel.sudeenly i received one bill totally different from airtel quoation given to me at a higher side of 25% more and they said i have to pay additionally 8000rs. I was send so many times mail to [protected]@airtel.in.[protected]@customercare.in,[protected]@airtel.in
for bill query and cancellation for lease month. last month itself i have...

Dear SIr,

I am running a Nursing Home under the name and style of M/s. Khetarpal Nursing Home at GN-5, Shivaji Enclave, New Delhi - 110027. I was using MTNL connections earlier and was satisfied by their services. A couple of years back, Airtel representatives approached me and told me about PRI connection which is a corporate connection. They said disconnect all MTNL lines and use only airtel for outgoing calls. Believing...

Airtel - the news all around is that it is growing, the no.1 company in India and now it sis a global company, expanding into African markets, acquisitions, F1 grandprix sponsorship, glossy ad campaigns - what does this all mean to a customer. A customer just needs a trust in the brand and good service for what I pay from my pocket, I have lost hope in the brand airtel and have started using all forms of social medium to demote the brand....

Dear Sir/madam,
two days back, i got a new airtel sim for my sister with number [protected], and it was promptly activated within 2 hours. But when i call her number from my airtel mobile, the recorded message says 'you are not allowed to call this number'. i tried calling from my father's and mother's airtel numbers, but get the same recorded message.
The strange this is, when we call from my brother in law's...

I moved out of Airtel three weeks back, but guess what Airtel is doing:

1. My billing cycle is 25th of every month
2. The last bill was paid out and settled
3. Airtel says it has "Generated the next bill" on 3rd November
4. They promptly sent it off to outside collection agencies.
5. From 4th November - there are serious of calls from all quarters four different numbers calling for collectionbr...

Dear Sir/Madam,

My airtel prepaid no. is [protected]. I was announced an offer from Airtel Office on[protected] A2A 20p/min.
On 13th Nov, I got a call from Airtel ([protected]) asking to check the offer provided is working ? . I checked but no offer has been activated, still the pulse rate plan is working.

Regards
Masiullah...

Hi,

Airtel Company Active Scheme without inform and deduct amount daily basis,
inform to them by customer care for stop, but still it is continue, and they ppl not given directly customer care executive no.
121 no is not proper, it gives many option, customer are not free to follow so much step.
my no is
[protected]...

Dear sirs


Number: [protected]

Recharge mobile every month. Using the number 7 yrs. for the past 6 months from june there is automatic debit from airtel live website for various services which i was unaware of. Like love tweet,airtel gyan,mms,love india combo,airtel service picture post, etc. this number being used by senior citizens aged above 70. They only go to shop and recharge. The shop personnel also...

i would like to inform you that i am continuously complaining to airtel customer care for severe network problem in our region but no initiative is being taken by them till now. I am regular customer of airtel and using 2g internet and thinking of switching over to 3g,but due to continuous network problem i am realising that i am just wasting my money and is frustrated by this. So i request you to take some initiative in this context. There...

My brothers cell phone provider AIRTEL has barred the outgoing calls due to the non submission of the document proofs.He has submitted the document proofs but the guys are not responding properly,when asked the customer care they ask to contact the airtel store nearby and when they are approached they ask to complain it to the customer care.His mobile number is [protected]....

For the activation of SMS pack i dialed *110# and selected 32 rs. sms pack they give information trough flash msg that u can send 350 local plus national sms free for 30 days and to activate reply with 1. i replied with same after some seconds company gives me conformation msg via AG-Netxel that "Thank you! Rs32 nu SMSPack apana account ma activate karavama avyu che. Jema malshe Rs350 na Local And National SMS, 30 divas mate.
br...

I HAVE REQUESTED TO STOP DND SERVICE SEVERAL TIMES ON 1909, BUT TILL DATE I DO NOT RECEIVE ANY SMS . ON CALLING 1909 AND 121 THEY SIMPLY DENY TO HELP ME OUT. I HAVE BEEN WAITING FOR THE ACTIVATION OF THE SMS FROM LAST ONE MONTH BUT NO POSITIVE RESULT. I HAVE STOPPED GETTING IMPORTANT SMSS FROM ALL CATAGORIES. WILL THE TRAI PAY ME BACK THE MONEY FOR LOSS AM BEARING NOW?...

Hello,

Before registering any complain I would like to say that blunder I have done in my life is having a prepaid connection of AIRTEL.

Its not only matter of MONEY but TIME also what we have to waste because we are Airtel consumer.
I am sorry to say but your system of customer relationship and your customer relationship officers are just . WHY???

1- You people think that your...

Dear Sir / Madam

I am using airtel sim card last 6 years. now i am in UAE and i want to use my card in roming but my sim card is not working in UAE when i select any operator (etisalar or du) coming error operation failed. I have to need activate my sim in UAE. Please do the needful. MobileNo. [protected]

Thanks

Md Minhaz Alam...

My landline phone instrument is not working since past 2 weeks. I lodged a complaint & met very rude customer service agent named Pradeep who initially refused to even log a complaint saying airtel policy has changed & I have to get the instrument repaired on my own. I've had a landline & broadband connection with airtel for last 7 years. They took the deposit & installed an old phone which was changed at least 3-4 times...