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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 70

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K
Karan Sud
Jul 17, 2022
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Copper connection installed in place of fiber

I got a Fiber Broadband connection plan for 40 mbps for 499/- per month on 9th of June 2022. I paid 6 months’ of wifi rent upfront and when the technician came for installation, he installed the copper connection. Post which, I was told that in 15 days’ time, it will be upgraded to a fiber connection. After 15 days, I had a talk with the sales representative and he redirected me to his manager. I explained my issue to the manager and...
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A
Ashok Kumar R V
from Coimbatore, Tamil Nadu
Jul 17, 2022
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False promise of the Airtel representative on Airtel Black Plan

Address:Coimbatore

I want a call from the correct senior officer who knows the exact answer for my questions.

The Airtel agent gave me a false promise of providing Airtel fiber and xstream box at a cost of 2000. He didn't mention that Airtel fiber is complementary.

Now that I didn't get airtel fiber due to non feasibility in my area so the amount cannot be refunded as it is paid only for the xstream box.

I am not...
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M
Mohammed Yousouf
Jul 17, 2022
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Unable to Send SMS but receiving

Dear sir,
My Airtel prepaid no is [protected] I have not been able to send SMS from this no for the past three months. However I am able 2 receive SMS. I have tried to contact customer service but to no avail. May I request you to please look into this matter....
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P
priti56
from Noida, Uttar Pradesh
Jul 17, 2022
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Sim not activated after 4 hours

When i called 198 customer care executive keeps repeating words that after 4 hours of activating new sim it will take another 72 hhours . i have call recording for the proof .

This looks very unprofessional and very fishy as other people airtel number got activated in 4 hours why my number is taking another 72 hours.

no [protected]...
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Address:India

Hi, I am using Airtel prepaid sim (+91-[[[protected]]]). At present I am using it. Today I had around 209/- Rs. balanced in my account, but all of sudden whole amount deducted and I just got 0/- Rs. balanced. I requested for STOP due to this automated deduction problem. Could you please advice on the amount deduction charges and how to avoid this? As I have not activated any service, please advice and arrange for refunding of auto deducted...
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T
Tyler Kenn
Jul 17, 2022
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Wrong airtel prepaid number recharged

Airtel — Wrong airtel prepaid number recharged by mistake
T
Tyler Kenn
Jul 17, 2022
Jul 17, 2022
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Phone/Mobile Number:
[protected]

Dear team,

Hi i am shivansh, recently i have done a recharge transaction through phonepe. But due user interface i have entered wrong no. during the transaction.

Kindly reverse the same in correct mobile...
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T
Tyler Kenn
Jul 17, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Wrong airtel prepaid number recharged by mistake

Dear team,

Hi i am shivansh, recently i have did a recharge transaction through phonepe. But due user interface i have entered wrong no. during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “51619” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date...
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N
Narayan Nalbhe
Jul 17, 2022
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Automatically my bank balance deducted

Hi, I am using Airtel prepaid sim (+91-[[protected]]). At present I am using it. Today I had around 209/- Rs. balanced in my account, but all of sudden whole amount deducted and I just got 0/- Rs. balanced. I requested for STOP due to this automated deduction problem. Could you please advice on the amount deduction charges and how to avoid this? As I have not activated any service, please advice and arrange for refunding of auto deducted balance....
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Address:Nangal Thandal pin code 14404 district hoshairpur punjab

In our village there is no internet service by airtel there is always nil internet speed which don’t worth our money on internet service so i kindly request you to fix this internet service in my village and deploy a better internet service by airtel so we can worth our money on airtel internet service
Thank you
Rahul...
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Address:Nangal/thandal pin code 14404 district hoshairpur punjab
Website:Consumercomplaints.in

In our village there is no internet connection we all phase this annoying situation via Airtel even when we have 4G data pack still not worth our money because of bad internet / no internet connection. So, i kindly request you to please deploy a better internet connection so we can do gradual use of our daily internet service
Thank you
Rahul...
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B
Biramoni Sharma
Jul 16, 2022
Jul 19, 2022
This thread was updated on Jul 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Dth connection

Address:Indian

Sir, i placed one airtel dth connection but due to no signal at my location the airtel representative didn't able to connect the digital tv. So i need the money refund of Rs 1649. which i paid to airtel hdfc account. I have the details of payment and order id also. But it's about 3/4 days money was not refunded. And airtel executive also didn't help me with it. My no. Is [protected]. And i am attaching some screenshots of the payment which...
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N
Narendra.cma
from Bengaluru, Karnataka
Jul 16, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Broadband new connection delay and no response

I paid amount through Airtel App for new broadband connection on 13th July 2022 and today's date 16th July no one responding, i don't understand whom to contact. They said within 24 hours installation done but now no one take responsibility it's been 4 days. Shame on Airtel management and customer service... There is no where I can see cancel and refund option, they just Playing with our need...
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R
Roshan Kumar
from Chomu, Rajasthan
Jul 16, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Amazon refund amount

Address:Amupura gandhi mod, Amupura gandhi mod
Website:Airtel payment bank

Amazon se refund 24 June ko aa gya tha but bank delinet ker rha hai ammount receive nhi hua hai...
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A
Aman Bishu
from Sirsa, Uttar Pradesh
Jul 16, 2022
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Complaining About My Airtel Payment Bank Account Freezed

Address:Darba Kalan

My Airtel Payment Bank Account [protected] is freezed from 7July.
I Contacted Airtel Customer Service Many Times but they can say wait for 48 hours. I waited But They Yet Not Started My Account. I send All KYC Documents to Airtel. Airtel Payment Bank is Fraud....
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A
accesseway
from Lucknow, Uttar Pradesh
Jul 16, 2022
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Airtel failed to fix the issue for last 3 months !

Address:Bharti Airtel Ltd, TCG- 7/7 Vibhuti Khand Gomti Nagar Lucknow, UP - 226010

Airtel migrated my plan from my existing plan to a 999 plan even without informing me back in May 2021. I did not know about the plan change and paid bills every months, it recently came into my consideration that the bill plan was changed. When enquired about the same to Airtel care team, I was told that the same was done but there is a discount component added for you. I do not want any discount if I was migrated to 999, I should be getting...
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S
Supine Hub Technologies Pvt. Ltd.
Jul 15, 2022
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Cylinder book payment is deducted but cylinder not book

Hi i am book a cylinder at 6 July 2022 i have receive a message your cylinder booking is complete within 4 hours and now 10 days are completed my cylinder is not book but payment is deducted into my credit card amount is 1061 please provide a resolution about my request.

Message recieve from airtel
Hi, Payment of Rs. 1061.0 done via Credit Card has been processed. Order Id:[protected]. You will receive the order...
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B
bisanikailash
from Mumbai, Maharashtra
Jul 15, 2022
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Internet and Broadband Not working

Address:No 101, Oceanic Tower, Santhome High Road, Santhome-raja Annamalai Puram, Chennai - 600028 (Map)

Sir My Line is not working since 7-10 days, I have been following regularly bust still there is no response from their side and i Have been facing in running bussiness accounts . My Land Line No, .. is[protected] in name of Kailash Bisani . I would request u to please ask them to clear the matter asap ....
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K
Kareemullah Baig
from Patna, Bihar
Jul 15, 2022
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Looting Money from Customers when trying to port or moving out from Airtel

Address:120C, Sarah Manzil, Kuzhivelipady, Ernakulam, 683561

I tried to move out all my airtel postpaid connections to another service provider hence I paid 400 Rs Extra with a clearing balance for the month on 6th Jul'22 and their customer care representative split up the connections from a family plan and I got Port Code from three numbers but I can't able to get Port code since there is one number isn't released from the family plan from past 20 days even after so many followups and fake commitments...
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A
Aman Bishu
from Sirsa, Uttar Pradesh
Jul 14, 2022
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My Airtel Payment Bank Account Is Freezed My Money Of 1000 rs is stuck in account.

My Airtel Payment Bank Account Is Freezed From Since 1 week. I submitted all documents to Airtel to start my account again but they yet not started my account when I trying to contact customer support they told to wait 48 hours. My 1000rs stucked in account. Please Help me to unfreeze my account...
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A
Aman Bishu
from Sirsa, Uttar Pradesh
Jul 14, 2022
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My Airtel Payment Bank Account Is Freezed My Money Of 1000 rs is stuck in account.

Website:Airtel Payment Bank

My Airtel Payment Bank Account Is Freezed From Since 1 week. They Told me to send kyc documents I send them all kyc documents but they yet not started my account my 1000rs is stucked in Airtel Payment Bank Account. When I trying to call customer service they told that wait for 48hours. I send them documents many times but they yet not started my account....
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