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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 770

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K
Kavya996
from Hyderabad, Telangana
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no cashback credited

Address:500029

Cashback is not credited of 100 rs on my first transaction and 40 cashback in transactions above 200. Please do credit the amount as been given in the offers. Didnt credit the cashback into the account as being shown offers. It shoud credit in time the cash back while we are avaling the offer from airtel payments bank. But there is no response after the bill payment through airtel payments bank....
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P
Priti kale
from Aurangabad, Maharashtra
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recharge offer service fraud

Address:Pune, Maharashtra

Respected sir
Last day, I have done my recharge of 399 which gives me 4gb/day data+100msg+unlimited calls for 84days. This offer was available only on my mobile no. But when I done my recharge then they gave me only 1.5gb data /day. And this was very hilarious. I trust Airtel company.. But from that incident, I decide its a fraud company.. Why are you misguide to consumers? I don't like this k..
I hope that you will solve...
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N
NIKHIL NAZARETH
from Mumbai, Maharashtra
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inflated bill/ overcharging

Address:400705
Website:www.airtel.in

Dear Sir/Madam,

I had been to Oman for a holiday for 1 month. Before leaving the country, I was told on call by Airtel of Rs.149/month International roaming scheme on which incoming will be free. I specifically asked if there will be any other charges and she denied that and said only if I make outgoing calls I will be charged. When I came back from Oman, I received a bill of Rs.21, 986. I found out and came to know that i...
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P
Prasad Bhendale
from Dahanu, Maharashtra
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my complaint is regarding to benefit of recharge

Address:Nashik, Maharashtra, 422103

Airtel shows me offer of Rs99 Which have benefit of 28Gb data (1 gb/din) and unlimited calls for 28days.
Then I rechrged my airtel sim for Rs99 offer. After recharged success i call to customer care on 198 and ask information about plan or benifits i got after recharged. Then customer care said me that you have got unlimited calls but only 1gb data for 28 days. What's going this please help me.
I have attached screenshot regarding...
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V
v devender
from Warangal, Telangana
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recharge airtel

Dear team

I have tried to recharge my account through ur airtel app.. And a txn id is initiated and send to me through message.. But my account is still not recharged.. Its a recharge of rs 448.. It's really urgent. I will be thankful i[censored] would resolve the problem soon.. Please response fast

My account no. [protected]
Txn id[protected]

Yours faithfully
Sathyavani ([protected])...
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N
Nara4454
from Chennai, Tamil Nadu
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devious practice

Address:600004

On 9/6/18 airtel started a service glamsham without my request or authorisation and charged rs 35 for it.
On receiving that notification i called the stop request number and cancelled the service.

My question is why airtel did start such service and deducted rs 35 without my request/authorisation?
The charge has to reversed and rs 35 should be credited to my account immediately.

Airtel has again...
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R
Rajneesh9815478027
from mansa, Gujarat
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I requested many times but no postpaid to prepaid till

Address:Mansa, Punjab, 151505
Website:Airtel.in

Respected sir/ madam

i have submitted all documents for process convert postpaid to prepaid. I reached airtel outlet court road mansa on[protected]. Again i submitted fresh documents After all formalities, they gave new sim thek ask wait for 2 days but still pending . please solve my issue as soon as [protected]

If my problem np solve i do legal action...
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R
Raghavan D
from Thrissur, Kerala
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recharge money taken but recharge didn't happen

Address:Chennai, Tamil Nadu, 600045

Hi, i have swapped postpaid sim to prepaid [protected] in airtel store, chrompet, chennai. They asked me to pay 399 to do 399 plan recharge. But, after prepaid sim activation they haven't done the recharge for 5 days. So i have done recharge for rs. 100. Later they are telling 399 recharge will not work if i do rs 100 recharge. I am also not getting proper response or money from them....
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M
M.S Tripathi
from Gurgaon, Haryana
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airtel dth not working from last 3 days

Address:New Delhi, Delhi, 110045
Website:Airtel DTH complaint

My Airtel DTH connection is not working from last 3 days & nobody is helping me. Your customer care service is pathetic, nobody had visited my house in last 3 days for rectification of this small problem. May be you are a big company but your customer care is pathetic & your services are pathetic too. I am your 5 years old customer & having 3 connections in my house of yours and if you guys are treating your old customers like this. Please...
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V
vishaljain195
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network lagging

Address:500015

HI from past two months i have been facing airtel network connectivity issue whenever complained to customer care or at the store they were just saying its a technical issue we are upgrading it to 5G that's why its lagging

and he advices me to use it in 3G mode as the problem will be less, so the airtel is fooling us charging for 4G Service and asking to use 3G service..?

Today(11-june-2018) at 11.00Am all of...
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S
santhosh
from Hyderabad, Andhra Pradesh
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airtel - unresponsive customer care. waste provider to me.

Address:500091

Phone/Mobile Number: [protected]

Hi team,

I got an issue with airtel 995 recharge. I got such an issue that i wish to leave airtel and look for some other provider. This is not the way of dealing with a customer. I, as a customer request to improve your process and re-define it.

Initially, a month back or so. I donot remember the date exactly. I called to customer care for 995 recharge and as...
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A
Abhay75
from Bhopal, Madhya Pradesh
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unauthorized service activation and deduction of balance

At 4.48 PM on 11.06.2018, suddenly i got an SMS that i have been charged Rs.35 for activation of GLAMOURZONE on my Airtel Mobile. Again one SMS came at 4.54 PM on 11.06.2018 conveying that GLAMOURZONE service has been activated.

When i checked balance amount of Rs.35/- was deducted. As i had not requested for any such service, i called the customer care. They said that i had sent SMS requesting them to start the service. This...
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R
Ravi Bhandari 1988
from Gurgaon, Haryana
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misbehave by airtel staff

Address:New Delhi, Delhi, 110085

Dear sir,
My name is ravinder singh
My phone no is [protected]

I have received a call from airtel[protected] on 11th of june at 4:49 pm from a lady executive for port my no to vodafone to airtel when i request her to don't call this is the 3rd call from airtel in a day and i continuously receiving from a couple of days so she replied "call uthane ke liye staff rakh lo" and was laughing sick....
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Address:Bangalore, Karnataka

Hi all,

Anu durai (Airtel store employee) has submitted fake degree certificate for joining as employee in airtel. Y i'm complaining now means there are many people's including me who done there degree and still they are waiting for job. After checking anu durai degree certificate if you found as fake certificate surely you will terminate him amf that job will go for someone who's waiting for a job. If you didn't take any...
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I
Isha Patira
from Kolkata, West Bengal
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related network issue

Address:Kolkata, West Bengal, 700025

This is the worstest network ever i used till now. Just stop you fake advertisment about the bestest network and all #.
I have use several networks, didnt face this type of problem ever.
Network is never available when its highly needed. No internet works. Other person can't hear my voice. Call doesn't get placed at once.
I mean nothing is right.
Whenever i get any call from your cse, if i start complaining,...
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S
Samiruddin Ahmed
from Bhubaneshwar, Odisha
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jyotish4u has been activated without my consent

My mobile no [protected] where joytish has been activate without my consent on 04/06/2018, i have requested to for deactivation, the airtel deactivated but the amt rs 35 not returened, inspite of that airtel again activated joytish 4you and again rs 35 deducted without my consent. Today the airtel again renewed joytish 4you and deducted amt rs 35 without my consent.
Now my question is that why are you cheating with my airtel balance...
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K
kmeaswar
from Bengaluru, Karnataka
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cheating and revenge mode against customer

Address:560035
Website:www.airtel.in

I used airtel wifi router and was not working fine in my deep city inside building. Not able to use 100 mb per day. It was dead slow. I reported and asked disconnection. They disconnected and balance payment i was trying to pay online they didn't enable in my account. They sent court notice and asking for payment. They forcing to come retail office to pay rupees. And few executives called and stating like rude guy and demanding payment otherwise...
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D
Delux Sports
from Chandigarh, Chandigarh
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unidentified charges

We have been using the corporate services for more than 9 years, we have never faced this problem earlier.

As per the telecom, refer to the discussion regarding the messages popping up on the mobile no [protected] which is overseas for the business trip. As per advised by you irp 649/- pack per day is auto activated if a person travels overseas and inspite of the auto activated pack, after which on the same day we activated...
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E
er.vikasgarg
from Mumbai, Maharashtra
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issue with postpaid to prepaid conversion

Address:Bangalore, Karnataka, 560069
Website:www.airtel.in

Approached airtel customer care to convert my postpaid into prepaid. Initially, they asked me to come after 2-3 days, citing reason unavailability of the bill to clear dues. After pursuing, they said ok. But now they cant adjust security deposit towards the clearance. And after pursuing a little they said ok again to adjust but now they said: "we will charge the dues as mentioned in our system" which is not actual after monthly discounts...
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Address:560043

This is krishna chaitanya and my mobile number is xxxxxxx. I have got my mobile bill for the month of may as 1, 52, 610.58 rs and i was told this is due to my international roaming on april 23rd. I have got married recently and traveled to maldives on april 23rd. So at the hyderabad international airport there was one of the airtel relationship centre and the executive has told me to activate 149 pack which would allow me to get incoming...
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