Airtel Complaints & Reviews

I had requested for sim card from the contact center which wasn’t honoured. I first spoke to a rep named shrishti srivastav on 28thmay’18 who doesn’t even know my plan and was convincing me to go to a store. I had to disconnect the call as it was disappointing to see someone so incompetent however i called back again spoke to manpreet singh who took my request after explaining a thousand times that i have an iphone plan and need add...

I have recharged for 2999 on my airtel Indian number. For which i am not able to use the sim neither call nor sms. it is always saying not registered on network. right now I am in New Zealand. I don't know which network i should register on. i tried to register on every network nothing is working frustrated to the core. I did tried to register Vodafone NZ spark NZ 2degree nz nothing is working here. Trying to use airtel in NZ is a nightmare....

Dear sir/madam i am ramavatar sharma and i am use airtal connections. This company give best voice calls quality but 3g/4g network is very poor. Airtel give me speed 100kb/s to 250kb/s any sites browsing. So please resolve 4g speed problem as soon as possible.
Ramavatar sharma
[protected] (Airtel)
[protected] (Airtel)
Location kanarwas
Rajasthan
303012...

For the past 3 days outgoing sms has been sent problem in my airtel prepaid number in tamilnadu. I am on a 449/- pack which has a benefit o[censored]nlimited calls, 1.4 gb data per day and 100 free sms. My mobile number is [protected]. Few sms sent with the state of tamilnadu however gets delivered but none of 4th e sms sent to other states are getting delivered....

This is the second time i am getting sms alert from airtel and i am been detected money for a value added service called bhojpuri video service which i have not subscribed ever... I need my money back... This msg have been given me too much stress for me... That too after i deactivated the service as per the sms the company had detected money for another 1 month... Kindly verify and credit back my money...

Respected sir,
I can't make calls to some specific numbers (Std specially) when i'm on roaming. I could make calls to them few days back but now i can't.
I've tried changing every setting i could, but it just doesn't work.
I can connect to their numbers from other cellphones but not mine.
I tried to even change my operator settings but nothing works
Please help me to resolve this....

After a long follow-up with airtel customer care team, airtel’s social media team and escalation cum corporate accounts team as all of them haven’t provided the resolution for my issue.

To be frank you people should be ashamed of claiming the best service provider in india, as you have failed in the following aspects:

1. Where your team is not able to identify the address located on a prime city.
2. Morons...

Last month suffered with same issue, informed via mail and also to customer care. This month also suffering with the same. As unable to pay against my bill and it is displaying that my number is not a post paid number. After many follow up and many calls to customer care, still waiting for the service.
Airtel is still repeating the same. I dont know why are they ignoring to serve....

I have been billed for smsing 15 times from 26th to 28th apr on[protected]. This is an international number unknown to me and see here many others have been billed for same reason. There is no record showing such number in my sms history or contact details.
This is known issue to airtel authorities and yet customers have to seek help for getting billed unaware....

As you aware I received email from your Nodal Officer, Airtel, IT Park, Chandigarh regarding adjustment of Rs.300/- which were taken by your official illegally and without any basis. Further, I also made complaint regarding adding international messages of Rs.160/- in my ill, which were never sent by me. When I contacted your customer care, he informed me that these messages due to my IPHONE (Apple phone). It is strange that despite my repeated...

I have nearly 2k in Airtel freehit winnings and redeem option is unavailable from nearly 3 weeks.

Previously it was working fine but due to bad network of Airtel it got stuck and since then the redeem option has turned black and i can't get the money to my paytm account.

I have emailed them many times and each they say we issue sent to technical team but at the end of the day the problem persists.
br...

I was offered a plan for my landline no. Under which it was told that i will pe provided with broadband connection of 16mbps and 100 gb data under same rental as previous. But after installation i was provided with only 2mbps speed and 50 gb data. When i contacted your airtel engineer he told me to call 121 and request upgrade to 16mbps free of cost. Telephone no. On which i called your engineer is[protected]. After which i called 121 and...

I got my airtel number in april, with post paid plan of rs 299, and international roaming pack of 149.

In my bills however, i am receiving an extra charge of rs. 649 every month under the heading "international roaming daily limit pack [protected]@ 649 with ul incoming nrc". It is written that it is a one time charge, however the charge is there on all the bills on every month.

As i am currently abroad, i called...

Sir
I ashwani khanna from delhi issued this airtel number [protected] as my work official number. The purpose was to deliever text messages to my clients but do to some technical error at your side no texts messages were able to deliver only the i messages were delivered. I had registered many complaints regarding it as my complaints weren’t solved by you executives i did my work through whatsapp and now the bill generated is approx...

Hi AIRTEL Team,

I checked your Airtel website today and recharged Rs 399 plan(1.4Gb date+ unlimited calls for 84 days)However when I recharged it gave me same plan with only 1Gb data per day...I rechecked from the website however its still showing me the same plan..Please provide the same plan as mentioned on your website. As its fraud as per SECTION 415, 421-424 & 420 OF INDIAN PENAL COURT. I am attaching the screenshot of...

ICON value added service from Airtel is activated on mobile without any prior notification or approval from my side.
This service is renewed automatically after 7 days. I got a message from Airtel on 18th May, saying that this service is activated on my mobile and they deducted Rs.35.
I came to know this on 29th as I haven't seen that message.
The service automatically renewed on 25th May and another 24 rupees deducted...

On 13th May, I have called the airtel customer care to inquire about international call package for France. The executive told me about two package which weren't quite what was I looking for and did not opt for any. However, a package of 2999 was activated on 17th May without my knowledge and consent and the consequence of which I have my bill amount rising to 4000 for this month. Second thing, I did not use my phone for incoming or outgoing...

Hi, my customer id for my airtel dth is [protected]-001. Every if i recharge after the disconnection date, they are charging 15 rupees. Mine is prepaid connection. If the last day exceeded, they will disconnect. So, there should not be any charge. If it is post paid connection, i can agree that because they will provide service even after the last payment date but in the case of prepaid connection, it is not applicable. It's up to user wish...

Sir, this is my landline number:[protected], and i currently have a plan of 1299 in my account, but you had to give a bonus data of 1000gb for this pack!!!, so the bonus data will be redeemed to my account right?, be i plan on using the bonus data for now, i am not paying untill i completely use all of my bonus data too, reply soon, and most of all i received a call from some random number claiming to be one of your executives, saying that...

It is my second time that i am complaining against poor network of airtel. There has been no action taken and our office is still facing the problem of no wi-fi (Internet) connection. We tried to reach to customer service executive but even they are not interested and is casually handling the situation. It's really horrible service of airtel. After paying full amount. It is o[censored]seless and people are not cooperative. From last 4days we are...