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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 784

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S
Sundar Ravichandran
from Kangayam, Tamil Nadu
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outgoing calls & sms are not working

Address:641043

Hi sir/madam,
My airtel prepaid number is [protected].
For past 3 months am facing a problem in outgoing calls and sms.
Not even a single call or sms is going for me. Call gets disconnected immediately after dial-in i visited nearly 4 to 5 airtel customer service centre they are not able to fix my problem. I tried sim swapping for 3 times still issue persist. Could you please fix this problem for me. It would be great...
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Bhuvan Tej Mandava
from Singarayakonda, Andhra Pradesh
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money deducted from bank and recharge was unsuccessful

Address:Krishna, Andhra Pradesh, 520010
Website:Airtel.in

I recharged my airtel number with 499 rs through my airtel app the recharge was unsucceful money got debited from my bank account the company isnt refunding my money back and there is no transaction history for failed transaction in my airtel app. Again i tried recharging through phonepay there also the same problem
Airtel has become the worst network...
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A
Anitha Bregitta
from Delhi, Delhi
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recharged to a wrong number by mistake

Address:Chennai, Tamil Nadu, 600051

Hi sir/mam,

I did a recharge through airtel app for rs.399 today (29/05/2018) to a wrong number: [protected] instead of recharging the right number: [protected]. Can you please help me in reverting the recharge from the wrong number to the correct number: [protected] for the same amount 399.

Trans id:[protected].

Please do the needful.

Thanks,
Anitha. R...
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A
Ashwanipathak6096
from Jaipur, Rajasthan
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my balance is not being transferred to main account

Respected sir,
I recharged my airtel prepaid number [protected] on 27/05/18. Since it was a special recharge they transferred that balance to some dedicated account and not the main account. And when i called the customer support helpline, they refused to transfer that balance to my main account saying that this is not possible. Since, i am already having my number recharged with unlimited plan of 399 for 84 days which will expire...
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G
G.L.Rajesh gondkar
from Mumbai, Maharashtra
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airtel mobistore activated and 70 rupees deducted without my subscription

Address:Bangalore, Karnataka, 560010

I got a message in the early morning at 4.59 am from aa-airsep:

[ mobistore service has been activated @ rs 70.0 for 7 day (S). Txn id sxxxxxxxxxx, service will be renewed after validity expiry. To use, click http://mobistore.mobi (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789 ]

I did not activate any kind of service nor i did subscribe to any service. Please overlook...
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Akhileshmv
from Bangalore, Karnataka
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not letting to withdraw money

Address:560090

I have loaded money to airtel wallet with rs8700 and i taken 6700 by online card option but i cannot withdraw remaining 2000 by any option in airtel wallet.
I am getting error that your bank has detained the transaction while using online card.
They are cheating and costumer care is of no use and they are not solving it.

Wallet number-[protected]...
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C
chinmay.banerjee
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prepaid numbers disabled

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

Hi,

Despite so many communications, i receive a auto email that my number is disabled.
My and my wife's numbers are linked to adhaar card and they had balance in them. How can a number be disconnected without any intimation.

It would be helpful if you can enable my number. All my work in bank and other places is stuck as this is my linked number

Thanks
Chinmay

Numbers:br...
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S
sheelskv75
from Devgarh, Rajasthan
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mobile sim 9829552628 got theft

Address:Jodhpur, Rajasthan, 342008

I am sheel kumar verma, residing at jodhpur h. No 17 e / 56, my airtel sim mobile no [protected] got theft tonight. 28/5/2018 at jodhpur. Details are as follows

This is to inform you that i have been the victim of theft and got injured tonight when i was returning from pali at 10:35 pm. I was waiting for my taxi at basni bridge which comes towards aiims hospital just after i dropped down from rajasthan roadways bus (Rsrtc) returining...
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N
N_123
from Pune, Maharashtra
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airtel no network issue

Address:412303

I am using airtel prepaid sim since many years everyone in my family uses airtel, but every time there is network issue and customer care 198 dont help at all. Recently since 26/05/2018 network is totally gone nothing work at all we live in jejuri purandar 412303. When i called customer care they said they will fix the issue multiple times but nothing changed. They dont even bother anymore to fix it.. And its not just now this happened before...
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S
Sukulkarni
from Indore, Madhya Pradesh
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recharge transaction failed

Address:Indore, Madhya Pradesh, 452010

Hi,
I had done recharge of Rs.399 from airtel mobile app on 27th may 2018 at around 1:30 am ist, but money got deducted from my bank account and recharge transaction is failed..
My issue is its more than 24 hours and amount has not been refunded till now.
For reference I am attaching screen capture of message that shown transaction got failed......
+1 photos
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S
Subash Srinivasa
from Gurgaon, Haryana
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airtel misleading and cheating customers.

Address:560091

Hi Airtel,

Writing this email with lot of frustration with the pathetic service provided by Airtel. I am with Airtel for last 15 years but the kind of service I have got in last 1 year has been the worse and this has made me take a decision to move to another service provider.

I would like to summarize the main Issues I have faced with you guys...

In the month of November 2017 I had gone on...
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P
palanara
from Namakkal, Tamil Nadu
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non-availability of internet for a fortnight

Address:Sivaganga, Tamil Nadu, 630001

From the 18th of may the internet facility in our broadband has gone down. We have filed a complaint o the same date. Till now we have communicated everyday to airtel representatives in local (I. E, karaikudi) and called twice to the consumer care.

Till now no solution had been done, the technicians are very lethargic towards the issue. Kindly solve the issue within 24 hours or terminate the connection as there is no proper...
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M
Mr.mysterious03
from Mumbai, Maharashtra
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poor treatment of customers

Address:Thane, Maharashtra, 400601

Dear airtel,

I regret for having your network. As per my above complaint i had gone to the nearest airtel showroom, which is opposite naupada police station in thane west.

To my shock i was rudely back answered as 'no', when i requested them to convert my postpaid service into pre-paid one. Despite me giving the reference of your mail, they simply refused to acknowledge it. Further, they kept on emphasizing...
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M
MEHJABIN HAQ
from Bengaluru, Karnataka
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number allocated to someone else

To whosoever it may concern

My name is dr. Mehjabin haque, and i had been using the prepaid airtel number - [protected], for the past 8 years. I have been a valued and a steadfast customer of your brand.
Due to some connectivity problems, i had stopped using this particular number for a period of 3 months, as i have come abroad for my further studies. But shockingly today i got to know that your company has allocated...
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V
Vijay nichlani
from Bhopal, Madhya Pradesh
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porting from bsnl to airtel not done properly

Address:Bhopal, Madhya Pradesh, 462001

I ported my no [protected] from bsnl to airtel, through an airtel provider mr nitesh his no [protected], office placed at tt nagar bhopal, with above no of mine there was an attached additional sim which was being used and named after me. His office did not take care and the additional sim is stills not ported. Now his office did not listen to rectify it in spite of giving all the details to him. He did not pick up my phone. Please see the...
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A
Akash k k
from Kumta, Karnataka
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postpaid bill charged more

Address:Mysore, Karnataka, 570018

Hi all,

i am a airtel postpaid customer my mobile no is [protected] i booked plan from airtel web site 2499/ after month when bill got generated they charged 400 extra .when i call to customer care they said its 18%tax. but in airtel website they have not mentioned anything they mentioned only 2499/.airtel company making money even.worst service didn't intemated anything charged extra amount...
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R
Ramanath Kadaba
from Basi, Punjab
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requesting to refund the money excess paid

Address:560098

Sir i have recharged the airtel network twice today for the phone number [protected]. For having received the payment i have received the email /sms also. Kindly arrange to refund the money excess paid by me, at an early time. Ref
No 1, d[protected], no 2, d[protected]
Dated 28th may 2018 at 3.45 pm. I hope you you will act positively. Consumers should not be hurt. You know that. Thank
You, ramanath. K. V...
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S
Srinivasdvk
from Hyderabad, Telangana
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network issues hastinapur

Address:500079

There is no 3g/4g network at all, to open website browsing it takes 2 minutes, earlier it was good, this situation is coming after we paying Rs .500/- for 84 or 90 days of 1 gb / 1.5 gb perday . Such a worst network and request you to take some action. Complaining this also taking almost more than a 30 minutes...
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G
GV r reddy
from Chennai, Tamil Nadu
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airtel postpaid not working 9948316210

Address:Nellore, Andhra Pradesh, 524003

I am in roaming my post paid sim not working number is[protected].
I did all routine checks and procedures.
But not working. Blocked at 9.00 am today. Internet connection also due to this, many mail are pending. I am travellig from uttarakhand to delhi. From there to chennai and then to nellore andhra pradesh. Do i am facing very much inconvience for not having internet. Respond in this regard as early as you can....
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P
p suman
from Delhi, Delhi
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service charges cut for pack never asked

I was unable to call for 15 days when i went to airtel office they told balance is zero, i was shocked as 15 days before balance was 300 and i did not use the phone
As i recharged on 7th may with 200 rs immediately 55 rs was cut saying masti pack is renewed which i have never asked before & airtel also didnot send any message that such pack has been started
After digesting my 355 rs it is informing
Previously most of...
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