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Airtel Complaints & Reviews

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Last updated May 2, 2024
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S
Saleemriii
from Thiruvananthapuram, Kerala
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wrong recharge online

Address:Thiruvananthapuram, Kerala, 695009

I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

Date-06/02/2018

Correct mobile number-[protected]

Wrong mobile number-[protected]

Amount -200 top up
br...
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M
manish.misra
from Salem, Tamil Nadu
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installation delayed , no proper response despite of multiple follow-ups

Address:Chennai, Tamil Nadu, 603103

Hi,

This is Manish Sankar Misra, I have applied for a broadband connection (Kelambakkam, Chennai, Pin -799250) on 02-Feb-2018 . Payment was done and the proofs were submitted on the same date . My payment transaction ID :[protected] and my generated CAF No: 4561157. I was told that I will be getting the connection in 48 hours .

Saraswati was the first person who contacted me (Her Mob No[protected] ) and...
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M
Manleay
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

awaiting assistance at the earliest

Earlier I had an old model airtel4g sim(with no adapters-standard size) which I wanted to swap with a new one(with adapters for micro and nano slot), since my phone demanded that. So I went to this retailer and bought the sim for 50 rupees. I was instructed to send an SMS stating "SIM sim number" to 121 through my earlier sim.I got a message which read "reply with 1 to confirm".I did the same and got a reply message stating that the sim card...
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S
Suresh Sanap
from Pune, Maharashtra
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I am unable to make a incoming calls?

Address:Thane, Maharashtra

Hello dear sir,
My airtel sim is maharashtra circle....
But actually using area mumbai...
Than get roaming.. But not get this incoming calls?? Plz... This problem befor yesterday afternoon.. Very trouble.
But sim is maharashtra circle work is better not any issue. Plz. Solve this problem what is the problem sir.
Thanks sir...
Your faithfully....
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V
vikasgu89
from Gurgaon, Haryana
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scam alert : airtel payment bank scam exposed

Dear fellow indians,

Please dont open your account with airtel payment bank because it is a complete scam. Here i am telling you why it is a scam.

Couple of days ago i deposited my funds near about 3500rs to pay to a merchant but when i am trying to pay him i always got an error transaction failed. Then i tried to reverse my amount back to where it was debited again i got the same issue i. E. I can't transfer...
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H
Henna j
from Delhi, Delhi
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new broadband connection running slow

Address:201010

We just had a new connection installed at our place of airtel vfiber. Internet speed is below the desired speed and connectivity is very poor. The connection cracks at times. It's a new vfiber connection and it doesn't provide the desired speed. The company claims to provide 20mbps speed but it hardly provides 300kbps speed. Experiencing the worst internet speed....
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Address:171009

With full confidence in the brand name airtel, i happyly applied for a new airtel prepaid sim connection on 02.02.2018 (Afternoon) at airtel office, sda complex, kasumti, shimla. But to my disappointment, i saw the casual attitude of the office staff towards customer was very annoying. After almost 40 min, they issued the new sim (No. [protected]) and i paid the recharge amount of rs. 230 to activate the sim. They conformed its activation...
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M
mohdali0415
from Mumbai, Maharashtra
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fraud done by them

Address:401107

Airtel has done fraud with me of rs 5000 i have open a airtel payment bank but they have block my account. Because of kyc i have given all the document sitt they dont unblock my account because of this i am not able to do any transaction from airtel money it is my half salary...
I have talk to there customer care but they still not help me out even customer care person has check that all the document as per there need reached to them...
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S
sbadjate
from Bhandara, Maharashtra
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misleading in services consumer no 3004527495

Address:Jalna, Maharashtra
Website:www.airtel.in

I have recharged my dth 2 times recently. The company has taking the same recharge on my main + add on connection while the said add on has been cancelled since last 3 years and i am not getting is recharged since then. I am requesting company officers to adjust the amount taken on add on to my main connection but they are not doing.

I have repeatedly requested company officers to permanently cancel the add on hereinbefore...
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S
Sohail Amer
from Hyderabad, Telangana
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charged twice for a recharge

Address:Hyderabad, Andhra Pradesh

Date of incident : 06/02/2018 please note that i have first recharged my airtel prepaid mobile through airtel app with rs 399 for 1 gb/day unlimited calls pack which was deducted from my sbi account (I used net banking). I bought only one recharge data pack but i was charged for two. I have my bank statement attached below. I tried contacting airtel but the customer representatives. I request a refund from the airtel authorities.
Thanking...
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A
ajit24x7
from Delhi, Delhi
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facing network issue (voice and data)

Dear team,

I have 2 airtel postpaid and 1 airtel prepaid connection,

I stay in dlf cyber city phase 3, recently i shifted my flat and at my new flat (Its also located in dlf cyber city phase 3) i am facing network issue all my airtel numbers only. I already logged a complaint on 3rd feb 2018 with reference no : 83191849. But i didn't get any information on it.

Can you please confirm the status...
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V
Vinu2411
from Coimbatore, Tamil Nadu
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recharge amount debited still not yet refunded

Address:Tirupur, Tamil Nadu, 640604

Dear sir,

Yesterday i recharged my airtel digital tv recharge through airtel app amount of rs.415 /- the transaction was failed but amount deducted. I tried again, again my amount rs.415/- deducted but nit recharged and refunded. I was very disappointed. See attached my account statement that amount deducted from bharat tel. Please help to refund my money immediately.

My mobile number : [protected]
br...
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G
Geeta Padmanabhan
from Chennai, Tamil Nadu
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digging road without permission for laying cable damaging road and footpath

Address:600041

During the period december 21, 2017, and january 1, 2018, airtel people came to my road dr. Radhakrishnan nagar main road, thriuvanmiyur, chennai 600041 and dug up a world-class road to lay their cable. They came in the middle of the night, according to the watchman.
They took the cable across the road and took it on top of the footpath. Then they have poured cement concrete on the cable and have left it as it is. The ridge they have...
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J
Jatin.aggarwal65
from Jalandhar, Punjab
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number ported but no service till now

I have ported 2 numbers from idea to airtel but till now there is no service and old sim stopped already.

Kindly resolve this asap as i am losing many important calls due to the same.

This is such a bad service for postpaid users like us. We wholly depend on our phone.

I request you to start the numbers immediately, as its already been delayed....
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Y
yourfriendc
from Chennai, Tamil Nadu
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4g hotspot service in chennai

Address:Chennai, Tamil Nadu

I purchased this product on jan 30, 2018. The technician never came to install. I got tired of waiting, went to the airtel office where i bought it. There they installed the sim card into the hotspot and demonstrated how it is supposed to work. On coming home, i find that it does not work as expected.

I am unable to file an online complaint because the form never downloads
("loading" message displayed all the time)....
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M
Malay Chaudang
from Imphal, Manipur
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network quality

Hello i am dharmeshwar chaudang i am from assam. I am a very old customer of airtel. Our whole family is in airtel. But from few days i am suffering in poor network quality in my area. And i don't get 4g coverage in my area. While jio is giving 4g coverage fully in our area. But, what are you doing? So i am using a jio sim now for internet browsing. And i even can't make a call without any problem. What can i do if you don't give me network....
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A
amit.slg
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed but amount deducted from bank

Address:Darjeeling, West Bengal, 734001

From airtel : your airtel mobile [protected] online recharge txn id[protected] of rs 549 has been initiated. Please keep the txn id for future reference.

From sbi : thank you for using state bank internet banking. Your transaction ref no igacvytoq1 for rs.549.0 on 06-feb-18 00:41

Then now recharge status failed but i haven't received refund...
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M
mandeep sehdev
from Delhi, Delhi
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without intimation extra bill amount

Address:110005
Website:airtel.in

Hello,
This is mandeep singh from delhi and i've been using this no. From last 1-2 years ([protected]),
My postpaid bill plan is rs 649/- every month and been to abroad on 21st december to 28th december and airtel has applied extra charges on my bill which is of 3200/- something in december and 1200/- on november bill also.
Without giving any information to me about the charges, the customer care is telling me not to...
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S
SaranyaSulo
from Chennai, Tamil Nadu
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airtel prepaid sim suddenly not working

Address:Chennai, Tamil Nadu, 600096
Website:Www.airtel.in

I am using this airtel sim for almost a decade. Just a couple of years back, i replaced it 4g sim and using the services. Without any prior intimation, they stopped the service to my sim. When i checked my nearest airtel store (Okkiyam thoraipakkam store, chennai), they told me that my sim is still active but i need to get a duplicate sim to continue the services. But they told they are out of stock of sims and so they can’t provide me...
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K
ktg024
from Delhi, Delhi
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deactivation of sim without any notice

Address:Bangalore, Karnataka, 560078

Hi,
I have been abroad for more than 2 months and use my airtel prepaid number for my banking purposes in india. Due to inactivity my number has been deactivated and i tried recharging but it says my number is invalid. I currently have nobody in the circle i used my number in (Bangalore) but is there a possibility that i can do something online? I do not want to go through the hassle of a duplicate sim or a new number....
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