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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 938

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L
lalit.vaswani
from Mumbai, Maharashtra
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incorrect/inconsistent billing for 3rd month in a row

Address:500029

My company allows to claim reimbursement of my cell phone bill. For the last 3 months, airtel has been inflating the bill amount which is almost 3 times of my average bill. After talking to the customer service reps, the correct amount gets updated online and on the app. However, this doesn't help me as my company accepts only printed phone bill. After repeated requests, airtel managers stated that they cannot issue a bill with the correct...
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D
Deepika Mehta
from Mumbai, Maharashtra
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wrong balance deduction by airtel in the name of international roaming

Address:Mumbai City, Maharashtra, 401105
Website:www.airtel.in/prepaid-recharge?utm_Source=pfx_google_search_brand_sitelinks&utm_content=prepaid&

My ac had a bal of rs 200 and now today 11 jan its showing nil balance. and the customer support guy is giving the reason for deduction is that i was on international roaming. where as i never travelled outside india. kindly refund my money, you people are cheater.and worst customer support specially a guy from airtel Mr. Santosh pawar who behaved so badly with its customer....
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A
Anil Koul
from Pinjaur, Haryana
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subject: I was facing 4g/3g internet problems...

Address:Jammu, Jammu and Kashmir, 180002
Website:I was facing 4G/3G internet problems...

Dear Team,

I'm customer of Airtel Network and my mobile number is [protected], [protected].. I was facing 4G/3G internet problems. My mobile supported to both 4G and 3G services. I called couple of times to Airtel customer care but there is no proper response from their side. Actually My plan 3G+4G pack but I'm getting only 2G services.This is not a fair, I paid bill the amount but I'm getting less services from Airtel......
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A
Adarsh Kumar Upadhyay
from Lucknow, Uttar Pradesh
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network is very bad

Address:Gorakhpur, Uttar Pradesh, 273212

Hi I'm dheeraj I am regretting to use Airtel Network sim Totally irresponsible authority to think about why Network problem maintain same after complaining about it. No proper number to call customer care executive to say our problem directly. Now feeling very bad Network company in India to give satisfactory service....
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T
takkan
from Srinagar, Jammu and Kashmir
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worst airtel network in pouni chak jammu

Address:180001

I am airtel user with number [protected]
Facing network issues in my home place i spend maximum time there and not able to make calls even, and for internet services i use another network for the same reason
Please it is my humble request to look after the matter urgently otherwise i have to switch over another network
Place:pouni chak, sari rakhwalan jammu
[protected]...
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F
Facdel1
from Noida, Uttar Pradesh
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non receipt of balance and benefits of recharge of rs 180/-

I purchased aitel prepaid number [protected] in jalandhar and used for 3years.
On 5/1/2018 i requested to port this number to delhi circle. I was promised that my previous balance amt. Will be given me and also i got number recharged for rs180/- against which i will be getting free local/std and 1 gb data. But neither i got data nor free local/ std till date.

Nitin gautam
[protected]...
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N
Naufal Mukkthar
from Chennai, Tamil Nadu
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claim rejected

Address:Chennai, Tamil Nadu, 600005

My claim is rejected due to improper handling of the phone, let me know clearly what does an proper handling mean? What should be the reason to make a claim against airtel secure?

Is this reason is adequate to make the claim "i was having the phone in my hand due a sudden impact from my colleague i dropped my phone in the water."

If this is not adequate then let us know how an eligible reason should be....
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M
Manoj Gauthaman
from Perambalur, Tamil Nadu
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sim mnp

Address:Chennai, Tamil Nadu, 600097

Hello,

I am having problem in porting my number from BSNL to Airtel postpaid. On 27th Dec'17 I applied for my MNP process via online then on 28th one of the airtel associate came to office and collected documents regarding the process and said sim will get activated in 1 week. After the 1 week time my Bsnl sim was deactivated but still airtel didn't get activated.So i called Customer care regarding this issue they said your...
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R
ronit garg
from Jhabua, Madhya Pradesh
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network problem in prepaid sim.

Address:Indore, Madhya Pradesh

Dear sir,
My office is situated in main location of indore such as navlakha main road. We had ported our network from jio to airtel around 10 days ago. But we are facing continues problem of poor network due to which we are not able to work in our premises. Please resolve the same. Our address is 615, pukhraj corporate, navlakha main road, indore. (M. P[protected]....
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B
benson mathew
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no range, internet in chennai omr

Address:600119

I am an airtel user and unable to use internet and there is no range/network to speak. What is happening with airtel. Monthly some problem. This is issue is happening for past 1 week and nobody is ready to take care of it. Its not about giving 1gb per day, but make sure that the consumers are using it in their wish. Please don't make people so upset....
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U
uvsha78
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming issues

Address:Hyderabad, Andhra Pradesh, 500072

Hi Team,

My name is sharan holding airtel prepaid no [protected].
I am currently in mexico for the next 30days so i recharged with 3998 pack but im unable to make any calls because my out going call barring is activated. I m not sure how it got activated. Im unable to deactivate it as it is asking for 4 digit password. I tried with 1234, 0000, my last 4 digit phone no. None has worked.

I even talked to...
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A
Ajshn
from Ghaziabad, Uttar Pradesh
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fraud in bill by airtel, charging for international sms

In my airtel bill also for the period: 05-dec-2017 to 04-january 2018 bill no:[protected], it was showing that i have sent an international sms to the number: [protected]. Details as per below:
07/dec 2017 22:17:03 [protected]

But i haven't sent any sms to that number and no idea about that number. I was charged rs. 5

It is a cheating by company with its own customer....
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K
komalsaini9270
from Delhi, Delhi
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problem in porting number from idea, no support from airtel

I am applying to airtel for porting my number to airtel. Each time the airtel store gives me sim saying the number will be ported within 10-15 days.

I have received messages that validation of documents have been completed. Airtel activation update requested no.[protected]. Nothing done, received no update till date.

It is ridiculous that a customer is visiting airtel store time & again and spending time and money...
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K
Kamlesh.jain57
from Indore, Madhya Pradesh
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fraud payment using card

Address:Bhopal, Madhya Pradesh, 462001

Sir/madam,

This is to bring into your urgent attention that my credit card is being used to make a online payment of rs.9, 999on 10 jan, 2018 idea cell-billdesk and the same is being spent.

Kindly look into it very very urgent basis.

Hoping that you will take the complaint seriously as there are lots o[censored]nanswered issue, looking for a proper response.

Thank you in anticipationbr...
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Address:Aligarh, Uttar Pradesh, 202001

Greetings.

This is khawer sultan, here i am working in saudi arabia. I bring my sim with me here in saudi arabia and it's not working here since i cam here.
Kindly advise me to suggest good and cheap plan to activate my sim here in saudi arabia.
I wanna activate my because every time when i will go to india my sim will expire thus to avoid this thing i wanna to activate my sim

Regards.
Khawer...
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L
Lalruatkima Kima
from Lunglei, Mizoram
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unable to transact/transfer/withdrawal of airtel payment bank balance money

Sir/madaam
I cannot withdraw or do payment or transfer my airtel balance to bank.
Can you please check my account right now, casuse it is very argent and i cannot transfer/withdraw to anyone/bank.
It always written "debit for this account is not allow"

Thanking you,
My number is [protected]
Please check this no. As soon as possible, it's very urgent!

If airtel company doe'nt...
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M
Mackashi
from Bengaluru, Karnataka
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poor network and slow network issue

Address:Bangalore, Karnataka
Website:Consumer complaints

Hi,

I have called up the customer care for slow network as it is taking too long time.. Much slower than 2g. Your executive couldn't resolve the issue as i am still facing the issue of slower net speed. I switched to airtel recently but i guess jio was working much much better than this. I guess i did blunder mistake for recharging airtel.

Better to rectify it at the earliest

+91 [protected]...
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R
rishi17aug
from Ludhiana, Punjab
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recharge of wrong airtel prepaid number

Hi,

By mistake i did an online recharge through paytm on the wrong number for the amount of 500.
Correct number is [protected]. Instead i got the recharge done on [protected].
Could you please help me redirecting the recharge to the correct number.
Operator ref. Number[protected]
I called airtel customer care and could not get much help and the executives were rude as well. Please help me resolving...
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C
Chinnasamy Pitchai
from Chennai, Tamil Nadu
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samsung galaxy phone stolen snatched by thief in train -9381094648. pls block

Address:600080

Sir, on 10.1.2018 at 2155ist i took train at tiruvallur towards central local train.
At about 2240ist the train stopped at ambattur rly stn. Suddenly a thief snatched my mobile jumpedout to rly track. By this time train moved towards central. I was listening songs while sitting inside the train. I shouted. People came. Immediately when the train stopped to pattaravakkam rly stn, i given complaint to onduty police office n 1st class...
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A debit cannot be processed without aadhar linking to airtel payments bank, but how come credit to the same account is processed without an error?

They call themselves as airtel payments bank, but they cannot process the reversal of the cr transaction?

The complaint cell 198, the most educated, responsible and respective
Representative and his manager both cannot explain
• why their organization...
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